manualshive.com logo in svg

Aspect TDMHA.00, Installation Manual

Share
Download
Aspect TDMHA.00 Installation Manual Download Page 1

Transforming the way companies interact with their customers.

®

Aspect®

Headset Adapter Installation Guide

 TDMHA.00

 

Summary of Contents for TDMHA.00

Page 1: ...Transforming the way companies interact with their customers Aspect Headset Adapter Installation Guide TDMHA 00...

Page 2: ...ty or liability for any errors or inaccuracies that may appear in this publication Except as permitted by such license no part of this publication may be reproduced stored in a retrieval system or tra...

Page 3: ...in Out 8 3 4 HS 24 29 50 Pin Female Amphenol Telco Connector Pin Out 9 4 Rules for Cabling the TDM Headset Adapter 10 4 1 Headset Wiring Diagram for Headsets 0 Through 11 10 4 2 Headset Wiring Diagram...

Page 4: ...Headset Adapter Installation Guide 4 22 2008 3205 10084B Page ii...

Page 5: ...net hftp www Aspect com Email edu Aspect com FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These l...

Page 6: ...and RFI Power Intended Use The TDMA 00 Headset Adapter is intended to be used only with the Aspect Software DCP 00 Refer to the Overview section of this document The TDMA 00 Headset Adapter does not c...

Page 7: ...Headset Adapter Installation Guide 1 Getting Started 1 2 Functional Block Diagram 4 22 2008 3205 10084B Page 3...

Page 8: ...ween the TDMHA and the mod jacks for the operator s headset keep the total length of this wiring as short as possible If you need more length it is preferable to extend the length of the cable between...

Page 9: ...perly allowing audio communications between the two corresponding headsets of each unit For example the headset connected headset port 5 on the normal unit will communicate with the headset connected...

Page 10: ...osstalk to a minimum Note This switch can be disabled with the internal enable disable switch jumper XSET2 XSET1 AUDIO GAIN UP UP 4 DB UP DOWN 0 DB default DOWN UP 5 DB DOWN DOWN 10 DB Note This is th...

Page 11: ...unt connector When the shunt is placed across pins 1 and 2 the SIDTN XSET2 XSET1 and RSET switches are disabled and serve no function In this state there is no side tone and the transmit and receive g...

Page 12: ...INPUT 21 EARPHONE 22 OUTPUT 22 MICROPHONE 22 INPUT 23 EARPHONE 23 OUTPUT 24 MICROPHONE 23 INPUT 25 NO INTERNAL CONNECTION 26 EARPHONE 12 RETURN 27 MICROPHONE 12 RETURN 28 EARPHONE 13 RETURN 29 MICROPH...

Page 13: ...HONE 27 OUTPUT 8 MICROPHONE 27 INPUT 9 EARPHONE 28 OUTPUT 10 MICROPHONE 28 INPUT 11 EARPHONE 29 OUTPUT 12 MICROPHONE 29 INPUT 26 EARPHONE 24 RETURN 27 MICROPHONE 24 RETURN 28 EARPHONE 25 RETURN 29 MIC...

Page 14: ...telephone cables are employed the physical length shall be no longer than 6 ft If coach mode is intended the flat silver stain cords shall not to be used Category 5 or better twisted pair cables shall...

Page 15: ...Headset Adapter Installation Guide 4 22 2008 3205 10084B Page 11...

Page 16: ...e noise interference induced into the analog wiring the portion of the wiring between the headset adapter and the mod jack for the agent s headset keep the total length of this wiring as short as poss...

Page 17: ...e noise interference induced into the analog wiring the portion of the wiring between the headset adapter and the mod jack for the agent s headset keep the total length of this wiring as short as poss...

Page 18: ...etter twisted pair wiring or other breakout interface connection block 6 Category 5 or better twisted pair cabling to agent area Modular Jack interface 310 feet max Shielded cable is preferred Categor...

Page 19: ...Headset Adapter Installation Guide 6 Category 5 UTP E1 Crossover Cable Drawing 4 22 2008 3205 10084B Page 15...

Page 20: ...Headset Adapter Installation Guide 7 Category 5 Shielded E1 Crossover Cable Drawing 4 22 2008 3205 10084B Page 16...

Page 21: ...mmended Headset Aspect recommends Aspect Software part number 905013 the Plantronics Model H51 headset with Plantronics Model M12 Amplifier 9 1 Physical Characteristics of the TDMHA Length 15 1 inches...

Page 22: ...Headset Adapter Installation Guide 4 22 2008 3205 10084B Page 18...

Page 23: ...Headset Adapter Installation Guide 4 22 2008 3205 10084B Page 19...

Page 24: ......

Page 25: ...2007 Aspect Software Inc All Rights Reserved P N 3205 10084B Aspect Software Corporate Headquarters 300 Apollo Drive Chelmsford MA 01824 USA 978 250 7512 978 244 7477 fax www aspect com...

Reviews:

No comments

Brands by name

Popular brands

Load more brands