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Solution #2:
The Network Encryption Key (NEK) may not be correct on your devices.
1.
Reset the Network Encryption Key using the Factory Reset button located on the
bottom of your PL9661-G1 device. This will reset the NEK back to the default of
HomePlug.
2.
Test your connection again. If this still does not work, perform the factory reset
on all of your other PL9661-G1 devices in your network.
Solution #3:
It is possible some outlets in your home are not connect together.
1.
Unplug the PL9661-G1 from the current electrical outlet.
2.
Locate another outlet in the home.
3.
Plug the PL9661-G1 into that outlet.
4.
Attach a computer to the PL9661-G1.
5.
Open the Power Manager Utility (located on the enclosed CD).
6.
Under the Profile button, check if your PL9661-G1 is displayed (it Will be the first)
and see if your other PL9661-G1 devices can be seen. If you can see other devices
under the Profile screen, your PL9661-G1 device is functioning properly.
Solution #4:
Your broadband connection may have stopped working.
1.
Power down your broadband router and/or DSL/cable modem (if applicable) for
about 30 seconds and then power them back on.
2.
If this step fails, please contact your ISP for assistance.
