21
Troubleshooting
The washer door will not open
1. Check that the main power switch is on.
1. Has the power supply been cut off? Check the
house fuses (circuit breakers).
Opening the door in an emergency
WARNING!
The door may only be opened
manually if the electric power is
cut and the machine has been
drained of water.
A Run the Drain programme to empty the water
from the machine. If this does not work the
machine must be drained manually. See
"Cleaning the trap and the drainage pump" in
the "Care and cleaning" chapter.
B Ensure that the main power switch is turned
off and that the plug has been removed from
the wall socket.
C Take the emergency door opening key (C)
(see figure in the section Dispenser) and
insert it into the slot on the right-hand side
of the washing machine door latch. The key
is attached on the back wall of the detergent
dispenser. Remove the detergent dispenser
from the washing machine and take the door
opening key.
D Push the tool downwards to open the washer
door.
After use, store the emergency door opening
key (C) in the dedicated compartment (B) (see
image in the section Dispenser).
The machine will not start
1. Is the washer door properly closed? Push it
firmly. The press the Start button.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
3. Check that you have not selected Delayed
start. To cancel Delayed start, press the Stop
button for three seconds.
After power failure
Press the main power switch to resume the
current programme.
Wet washing still in the machine
A small load can under certain circumstances
cause imbalance Unbalance (see "Unbalance").
Rearrange the load and start the spin
programme, or load more washing and restart
the washing
programme.
Summary of Contents for W6864W
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