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Asko W6424W, Operating Instructions Manual

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Asko W6424W Operating Instructions Manual Download Page 28

28

Customer Care Center

1-800-898-1879

www.askona.com

Troubleshooting

Error messages

If an error occurs during the program, a 

message is shown on the display. To exit the 

message after taking action, turn the machine 

off and then back on.

The error messages that may be shown in the 

display are:

F10 Overfilling

1.  Shut off the water tap.

2.  See "F11 Drainage error".

F11 Drainage error

Check:

•  that no objects are stuck in the drainage 

hose outlet.

•  that the drain pump is not blocked by foreign 

objects. Clean the pump. See the "Care and 

maintenance instructions" chapter.

•  that there are no kinks in the drainage hose. 

After taking action, run the Drain program or 

press the Door Opening button (key symbol) to 

empty the machine. If this does not resolve the 

problem, call the Customer Care Center.

F12 Water Inlet Fault

Check:

•  that the tap on the water pipe is open.

•  that the filter in the machine’s water intake is 

not blocked.

Action:

1.  Shut off the water tap.

2.  Unscrew the hose.

3.  Clean the filter in the intake valve on the 

machine.

4.  Screw the hose back on.

5.  Turn on the tap.

6.  Run the program again to check whether the 

error has been fixed.

7.  If this does not resolve the problem, call the 

Customer Care Center.

 Imbalance

The machine stops the spin cycle if there is too 

much imbalance. The washing machine restarts 

the spin cycle and hopefully the laundry is better 

distributed in the drum. This procedure can be 

repeated up to 10 times. If the machine still fails 

to find a good balance, the program jumps to 

the next step.

The error message requires no action.

Summary of Contents for W6424W

Page 1: ...These are key characteristics of all our products and the reason they are greatly appreciated throughout the world To get the most out of your new machine we recommend that you read the operating instructions before using the machine The operating instructions also include information on how you can help protect the environment Operating Instructions Washing Machine ASKO W6424W WARNING Read the in...

Page 2: ...omy and efficiency 13 Detergents 13 Dyeing fabrics 13 Liquid detergents 14 Detergents 14 Recommended powder detergents 14 Detergent Amounts Based on Water Hardness 14 Amount of detergent to use 14 Operating instructions 16 Sort your laundry 16 Turn on the main power switch 16 Open the washer door and load the laundry 16 Add detergent and fabric softener as required 17 Select the program 18 Select ...

Page 3: ...en 27 The machine will not start 27 After power failure 27 Wet laundry still in the machine 27 Error messages 28 Technical information 29 Technical data 29 Transport protection 30 Installation 31 Water supply connection 31 Service 34 Limited Warranty Residential Appliances 34 Quick guide 40 Contents ...

Page 4: ...om Before using your machine for the first time Do you need this Use Care Guide in Spanish Log on to www askona com customer care to download Necesita esta Instrucciones de uso y cuidado en español Entre en www askona com customer care y descárguesela ...

Page 5: ...apter The machine cannot be started when the door is open To open the washer door while a program is running see Close the door and press the Start Stop button in the Operating instructions chapter Checking water hardness The quantity of detergent needed depends among other things on water hardness See the detergent pack for details Phone your local water company to check the water hardness in you...

Page 6: ...emoved from service or discarded remove the door to the washing compartment Do not reach into the appliance if the drum is moving Do not install or store this appliance where it will be exposed to the weather Do not tamper with controls Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user repair instructions or in published user re...

Page 7: ...al does not cover every possible condition and situation that may occur Use common sense and caution when installing operating and maintaining any appliance Installation See the Installation chapter Overflow guard function If the machine s water level rises above the normal level the overflow guard function begins to pump water out and shuts off the water intake If the water level has not dropped ...

Page 8: ...ce as soon as you put in the detergent Always turn the power off to the machine when it is not in use Always keep small children away from the machine when it is open There may be some detergent residue left inside the machine If laundry detergent gets in someone s eyes rinse them with plenty of water for at least 15 minutes Activate child safety catch for detergent compartment On the inside of th...

Page 9: ... 800 898 1879 www askona com Parts of the washing machine 1 Main power switch 2 Dispenser 3 Program panel 4 Serial number plate on inside of washer door 5 Drain pump cover 6 Drain pump behind cover 7 Washer door 1 5 6 7 2 3 4 ...

Page 10: ...Release button 6 Child safety catch The detergent drawer automatically dispenses the detergent and fabric softener at the appropriate times Simply pour the measured amounts of detergent and softener into the proper compartments as illustrated and close the drawer NOTE To avoid oversudsing do not put detergent in the prewash compartment unless you are using one of the Heavy wash programs which has ...

Page 11: ...wash loads Using modern washing machines and detergents such as compact detergents you can usually wash at lower temperatures It is a good idea to use trial and error to find out what produces the best results Laundry label symbols Examples of washing instructions and recommended programs Always follow the washing instructions for each garment Laundry labels Material Program Heavily soiled cotton ...

Page 12: ...aximum water temp 85 F 30 C Bleach instructions Any bleach when needed Only non chlorine bleach Do not bleach Dry clean symbol Dry clean only Tumble dry cycle Machine dry Normal setting Permanent Press or Wrinkle Resistant setting Gentle or Delicate setting Do not tumble dry Tumble dry heat setting Any heat High heat Medium heat Low heat No heat Air fluff Special drying instructions Line dry or ha...

Page 13: ...The washing machine has a Super Rinse option Use this for people with sensitive skin such as those with allergies and small children Save time and energy Use the Color program to save time and energy This program has a shorter main wash than White but is often sufficient for lightly soiled laundry Economy and efficiency You can save a lot of energy by not using higher temperature programs than nec...

Page 14: ...Recommended powder detergents ASKO washers use 50 to 75 less detergent than most other washers This is because of their low water consumption and the fact that all the wash water is repeatedly circulated through the laundry ensuring that all the detergent is fully utilized We recommend that you use powder detergents made specifically for front loading washers These are sometimes called HE High Eff...

Page 15: ...age the machine The amount of detergent needed can also depend on the hardness of the water in your area See the Detergent Amounts Based on Water Hardness section on the next page for more details Advice and tips before washing Recommended detergent amounts based on water hardness Detergent amounts Water hardness Pre Wash Main Wash Soft 0 3 grains per gal 1 teaspoon 1 to 1 1 2 tablespoons Medium 4...

Page 16: ...he machine and fabrics See the Advice and Tips section before washing 2 Turn on the main power switch NOTE Power on Press the on off button for min 1 sec and max 5 sec Power off Press the on off button for min 5 sec If the ON OFF command is not correctly accepted by the machine wait min 8 sec before any further press 3 Open the washer door and load the laundry If the washer door is closed press th...

Page 17: ...e in the section Dispenser Add the detergent into the front compartment of the detergent dispenser Wash ball or net If you use a wash ball or net place it directly in the drum and select a program without pre wash NOTE Detergent overdosing does not give better washing results it merely causes a greater impact on the environment Try using less detergent and increase only if you are not satisfied wi...

Page 18: ... laundry The temperature can be selected freely so follow the washing instructions for each garment Garments worn next to the skin ought to be washed at 140 F 60 C Very lightly soiled laundry often comes clean already at 104 F 40 C The spin speed can be selected freely The machine adapts the program time and water consumption to the load size 5 Quick Program for normally soiled cotton and or linen...

Page 19: ...nstructions 9 Rinse This program performs one cold rinse cycle spin Suitable for laundry that just needs to be dampened and for cleaning cloths and mops 10 Spin Drain Used to just spin the load If you only want to drain the machine of water select the symbol no spin ...

Page 20: ...am time approx hrs and min 1 Auto 2 Sani X 203 5 1200 18 22 5 2 2 2 45 X 140 5 1200 18 19 8 1 1 2 40 3 White 140 3 1200 18 15 6 1 10 2 21 104 3 1200 18 15 6 0 59 2 02 4 Color 140 3 1200 18 15 9 1 2 1 40 5 Quick 104 2 1200 9 6 6 0 4 0 40 6 Everyday Wear Easy care 32 2 1200 9 15 9 0 6 1 40 7 PermaPress 104 3 800 6 7 9 0 4 1 20 8 Wool Hand Wash 86 3 800 6 18 5 0 5 0 50 9 Rinse 1 1200 9 4 0 0 1 0 18 1...

Page 21: ...heck the LEDs around the button means that the program does not include a spin cycle and ends by draining No drain means that the program does not include a spin cycle and ends with the water from the final rinse still in the machine The washing will remain covered by the water from the final rinse stopping it from getting wrinkled If you have selected No drain you must select the Spin Drain progr...

Page 22: ... during the program based on the actual load and the incoming water temperature The first update takes place after about 15 minutes The remaining time is last updated just before the final rinse To add or remove laundry after the program starts If you want to add or remove items after the program has started you can stop the program by pressing and holding the Door Opening button key symbol for th...

Page 23: ...r opens automatically once the program has finished If you want to deactivate the Automatic Door Opening function see the Selecting settings section Remove the laundry If you have small children or pets at home close the washer door once you have removed the laundry NOTE Upon completion of the washing cycle close the water faucet and unplug the mains cord Operating instructions ...

Page 24: ...tion has not been activated 4 Press the Super Rinse button to change the setting 5 Press the Door Opening button to save the setting Extra rinses Upon delivery your washing machine is set to use three rinses in the White and Color programs If you want to increase the number of rinses to five for these programs do as follows 1 Turn off the machine using the main power switch 2 Press and hold the De...

Page 25: ...emove the cover 5 Remove any items and debris from the pump housing and cover Also check that the pump impellers at the back rotate 6 Screw on the cover replace the drainage hose on the hatch pin and close the hatch Cleaning the detergent compartment Pull out the detergent compartment using the release button Rinse the compartment and scrub it clean The cover in the fabric softener compartment can...

Page 26: ...sh drum you should check the space under the paddles Such objects can rust and cause spots on clothing Nails and other sharp objects can cause holes in fabrics Do as follows 1 Insert a screwdriver or similar tool into the hole on the paddle as illustrated and carefully push to the left 2 Use your other hand to grasp the paddle and pull it toward you 3 Lift the paddle 4 Remove any objects 5 Place t...

Page 27: ...ection Dispenser and insert it into the slot on the right hand side of the washing machine door latch The key is attached on the back wall of the detergent dispenser Remove the detergent dispenser from the washing machine and take the door opening key D Push the tool upward to open the washer door After use store the emergency door opening key C in the dedicated compartment B see image in the sect...

Page 28: ...ing button key symbol to empty the machine If this does not resolve the problem call the Customer Care Center F12 Water Inlet Fault Check that the tap on the water pipe is open that the filter in the machine s water intake is not blocked Action 1 Shut off the water tap 2 Unscrew the hose 3 Clean the filter in the intake valve on the machine 4 Screw the hose back on 5 Turn on the tap 6 Run the prog...

Page 29: ...y 18 lb 8 kg Spin speed rpm 400 1200 Rated power See serial number tag and rating plate Heater output See serial number tag and rating plate Water pressure 14 145 psi Wash drum and liquid compartment material Stainless steel Outer casing material Powder coated and hot galvanized sheet steel or stainless steel Water connection 59 1 5 m pex pipe Drain 67 1 7 m polypropylene hose Technical informatio...

Page 30: ...stic covers from the plugs Push the plastic covers into the three holes that contained the plugs Save the plastic plugs in case the machine is moved in the future NOTE If the machine is to be transported the bolts and plastic plugs for locking the machine during transport must be installed to prevent damage to the machine through shaking If the transport bolts or plastic plugs have been lost you c...

Page 31: ...asher on any surface Once it is level securely tighten the lock nuts on the feet to prevent excessive vibration during spin cycles Be sure to tighten the lock nuts securely when you level the machine Water supply connection Since ASKO washers have a built in heating element you only need a cold water inlet The connection should be made by someone who is sufficiently skilled Use the hose supplied w...

Page 32: ... This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all l...

Page 33: ...all around the machine including between the rear edge of the machine s top panel and the back wall The opening width must be at least 24 622 mm Space must also be available for the fill and drain hoses See the illustration below for measurements and positions If the washer is installed in a closet the door must be left open while the washer is running If the drain outlet is higher than 24 610 mm ...

Page 34: ...with ASKO within one 1 year from date of purchase Service will be provided during normal business hours ITEMS EXCLUDED FROM WARRANTY This limited warranty does not cover 1 Replacement parts or repair labor if the ASKO Product is used in a manner that is inconsistent with published user or operator instructions and or installation instructions 2 Service calls to correct the installation of the ASKO...

Page 35: ...TIVE OR SPECIAL DAMAGES IN NO EVENT SHALL ASKO OR THE MANUFACTURER AND THEIR RESPECTIVE PARENTS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR DAMAGES OTHER THAN ACTUAL DAMAGES AND IN NO EVENT FOR DAMAGES IN EXCESS OF THE PRICE PAID FOR THE ASKO PRODUCT AS TO WHICH A CLAIM IS MADE Some jurisdictions do not allow the exclusion or limitation of incidental consequential or other damages so these limitatio...

Page 36: ...e of this Limited Warranty please contact ASKO Customer Care at 1 800 898 1879 After your purchase and prior to first use of the ASKO Product register your ASKO Product with ASKO by utilizing the address information below Should you need further assistance as well contact us at the address information below ASKO Distribution North America LLC Customer Care Center PO Box 44848 MADISON WI 53744 1 80...

Page 37: ...37 Customer Care Center 1 800 898 1879 www askona com Notes ...

Page 38: ...38 Customer Care Center 1 800 898 1879 www askona com Notes ...

Page 39: ...39 Customer Care Center 1 800 898 1879 www askona com Notes ...

Page 40: ...HE MAIN POWER SWITCH ADD DETERGENT AND FABRIC SOFTENER AS REQUIRED The detergent packaging will have recommendations for how much detergent you should use With only a small amount of washing in the machine you can reduce the amount of detergent used SELECT A PROGRAMME You select a programme by turning the programme selector The selected programme is shown in the display CLOSE THE WASHER DOOR AND P...

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