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15
Troubleshooting
The washer door will not open
1.
Check that the main power switch is on.
2.
Is there power? Check your home’s
fuses (circuit breakers). The washer door
cannot be opened with the Key button if
power is off.
3.
If nothing else works, the washer door
can be opened as follows:
• First check that there is no water left in the
machine. If there is any water left and you
are unable to run the Drain programme,
empty the machine by detaching the
drainage hose. This is described under
the heading “Checking the Filter and
Drainage pump”, in the “Care and
cleaning” chapter.
• Ensure that the main power switch is off.
• Open the hatch to the drainage pump,
bottom left as shown in the illustration.
• Unfasten the screws holding the red
plastic handle in place.
• Pull the handle and the door opens.
• Insert the handle back into its slot and
screw it tight. Close the hatch to the
drainage pump.
If the washer door still will not open in the
normal way, contact the service division.
The machine will not start
1. Is the washer door properly closed?
Push it firmly.
2. Is there power? Check your home’s
fuses.
Error messages
If an error occurs while a programme
is running, the red fields around the
buttons flash in slightly different ways.
In order to exit error
message status after
implementing the
measures below, turn
off the machine.
The error messages
that may be shown are:
The door is not closed
If
L1
is flashing, you tried to start a
programme with the washer door open.
Close the door and the programme will
start.
Drainage error
If
L3
is flashing, there is a problem with
drainage. Check:
- that no objects are stuck in the drainage
hose outlet.
- that the drainage pump is not blocked by
foreign objects. Clean the pump (see the
“Care and cleaning” chapter).
- that there are no kinks in the drainage
hose.
After implementing corrective action, run
the Drain programme or press the Key
button (door open) to empty the machine. If
this does not help, call the service division.
L1
L2
L3
L4
L5
L6
Summary of Contents for W6122
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