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EN 8

ERRORS

Fault list

If your gas hob does not work properly, this does not always mean that 
it is defective. Try to deal with the problem yourself first by checking 
the points below or check the 

www.asko.com 

website for more 

information.

SYMPTOM

POSSIBLE CAUSE

SOLUTION

You smell gas near 
the appliance.

The appliance connection 
is leaking.

Close the main gas switch. Contact the your 
installer.

A burner does not 
ignite.

Plug not in socket.
Fuse defective/fuse 
switched off in fuse 
cupboard.

Spark plug (1) dirty/damp.

Burner parts not placed 
correctly.

Burner parts dirty/damp.

Main gas tap closed.

Fault in gas mains.

Gas bottle or tank is empty.

Wrong type of gas used.

Put the plug into the socket.
Put in a new fuse or switch on the fuse in the 
fuse box.

Clean/dry the spark plug.

Use the centring leads to put the burner parts 
together.

Clean/dry the burner parts. Make sure that 
the outflow holes are open.

Open the main gas tap.

Consult you gas supplier.

Connect a new gas bottle or have the tank 
refilled.

Check whether the gas used is suitable for 
the appliance. Contact your installer if it is not 
correct.

The burner does not 
burn evenly.

B

urner parts not placed 

correctly.

Burner parts dirty/damp.

Wrong type of gas used.

Use the centring leads to put the burner parts 
together.

Clean/dry the burner parts. Make sure that 
the outflow holes are open.

Check whether the gas used is suitable for 
the appliance. Contact your technician if it is 
not correct.

Burner extinguishes 
after igniting.

The control knob has not 
been depressed long or 
deep enough (at least 
3 seconds).

Thermocouple (2) is dirty.

Keep the control knob fully depressed for 
at least 3 seconds between high and low 
settings. This can take longer the first time 
because of the gas supply.

Clean/dry thermocouple.

1

2

Summary of Contents for HG1935ad

Page 1: ...Instructions for use Gas hob HG1935ad HG9ADE1A HG1995sd HG9ADE1B...

Page 2: ...EN Manual EN 3 EN 10 Before use read the separate safety instructions first Pictograms used Important information Tip...

Page 3: ...ring wok setting will switch off and the outer ring roasting setting will switch on The wok burner will switch automatically to the wok setting if the control knob of the wok burner is set to 0 It is...

Page 4: ...imer operated burner will switch off Press the timer button 2 to turn off the beep Please note The timer does not keep the dish at the desired temperature you can regulate this using the control knob...

Page 5: ...been switched on or off Use Pans Always ensure than the flames stay under the pan A lot of energy is lost if flames burn around the pan The handles may also become too hot Do not use pans with a base...

Page 6: ...burner parts incorrectly can result in a poorly functioning burner 1 Place the burner distributor 2 in the burner housing 1 2 Use the leads to place the inner ring 3 on the burner distributor 2 3 Use...

Page 7: ...stains on the glass cover Clean the glass cover with a special cleaning product for ceramic hobs Water stains or limescale are best cleaned using cleaning vinegar Persistent stains on the stainless st...

Page 8: ...centring leads to put the burner parts together Clean dry the burner parts Make sure that the outflow holes are open Open the main gas tap Consult you gas supplier Connect a new gas bottle or have th...

Page 9: ...s Ensure that the buttons are clean and there is no water on them Contact the technician if the error code does not disappear Ceramic glass plate broken Object fallen onto it Close the gas main switch...

Page 10: ...t the end of its working life the product must not be disposed of as urban waste It must be taken to a special local authority differentiated waste collection centre or to a dealer providing this serv...

Page 11: ...EN 11...

Page 12: ...609514 VER 1 15 11 2016 en 07 19...

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