Troubleshooting
Action
Type of fault
Display
Call the Customer Care Center.
Overfilling
See "Water remains in the dishwasher above the filters"
in the table below.
Water outlet fault
Check that the water supply valve is on.
Water inlet fault
Turn off the water supply valve and call the Customer
Care Center.
Inlet valve leakage
Turn off the machine with the On/Left-on mode button and then turn it on again to clear the error message from the display.
Action
Possible causes
Problem
Remove the arms and clean them.
The spray arms do not rotate.
The dishes are not clean.
Check that the dishes are not blocking the
spray arms.
Avoid large packages.
Detergent is too old. Detergent is a perish-
able product.
Dose according to water hardness. Far too
much or far too little detergent can result in
poor dishwashing results.
Incorrect detergent dosage.
Select a higher temperature or a more pow-
erful program.
Dishwashing program too weak.
Do not cover dishes with large bowls or lids.
Avoid placing very tall glasses in the corners
of the baskets.
Dishes loaded incorrectly.
Load the dishes securely.
Glasses and cups have toppled over during
the program.
Screw the filter firmly into place. See the
section Care and maintenance instructions.
The filter is not correctly fitted.
See the sections Before washing for the first
Incorrect rinse aid dosage setting.
Spots or films on the dishes.
Wash crystal at a low temperature and with
a conservative amount of detergent. Contact
the detergent manufacturer.
Too high temperature and/or too much deter-
gent can cause etching on crystal. Unfortu-
nately, this cannot be repaired, only prevent-
ed.
Reduce the amount. See the sections Before
washing for the first time and Settings. If you
have very soft water, you may want to dilute
the rinse aid 50:50 with water.
Rinse aid dosage setting too high.
The dishes have a sticky white/blue film.
Rinse off these types of food if not starting
the dishwasher immediately. Or why not run
the Rinse & Hold program?
Some types of food, such as mustard, may-
onnaise, lemon, vinegar, salt, and dressings,
can mark stainless steel if left for too long.
Spots on stainless steel or silver.
Silver and stainless steel items should not
come into contact during dishwashing.
All stainless steel can cause spots on silver
if they come into contact during dishwashing.
Aluminum can also cause spots on dishes.
Use a detergent with a bleaching agent.
Lipstick and tea can be difficult to wash off.
Spots left after washing.
Customer Care Center 1-800-898-1879
www.askona.com
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