ASD FieldSpec 3, User Manual

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© 2010 ASD Inc. 73 FieldSpec® 3 User Manual
Appendix A Troubleshooting
A.1 Common Communication Fixes
To fix many communication errors (particularly if the instrument has been
functioning at some point), power cycle the instrument and/or the instrument
controller.
The sequence to use will vary depending on the computer manufacturer.
Either:
• Leave the computer on. Turn off the instrument. Wait for 10 seconds.
Turn the instrument back on.
• Or, turn off the computer and the instrument. Turn on the instrument.
Then turn on the instrument controller.
If attempting to communicate by wireless mode, make sure the wireless radio
(“airplane mode”) switch is turned on.
If you receive a 400 command error while attempting to start the RS
3
software, you will need to reload the instrument ini file to the instrument. Use
the Netconfig utility to do this. A video tutorial is available from the support
website that describes this procedure. The website is at
http://support.asdi.com. Go to the Downloads page and then to the FieldSpec
3 page and to the tutorial section.
For the best performance, you should assure a clear line-of-sight between the
spectroradiometer and instrument controller. Obstructions or radio frequency
interference in close proximity can cause loss of communication or
significantly shorten the communication range.
The FieldSpec spectroradiometer uses industry standard components. You
should see the same general connection speed and distance capabilities as
other wireless devices.
A.2 Does Not Connect to the Spectrometer
• Refer to section A.1 , Common Communication Fixes .