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Troubleshooting Tips

In the unlikely event your network is not operating properly, 
follow the troubleshooting tips below.

  Check your power connection. Is the green Power LED on? If not, 

plug the power module into a different AC outlet.

  Check your network cable. Is the green network Link LED on? If 

not, try connecting a “known good”Ethernet network cable 
between your hub and the adapter.You should see a Link LED on 
your hub and your network adapter.

  The maximum distance from any node (computer, printer, hub, 

switch, etc.) is 328 feet or 100 meters. Be sure your Category 5 UTP 
cable is not coiled, twisted or damaged.When connecting the hub 
to a computer, be sure your cable is wired for straight-through; 
pins 1, 2, 3 and 6 should be matched pin-for-pin on both ends. 
Note that pins 3 and 6 must use the same twisted pair; these are 
typically orange/white orange or green/white green.

 Check 

your 

computer’s software. Check your operating system 

manual for instructions on configuring your network for file and 
print sharing.

Product Specifications

Network:

 

Auto negotiation of IEEE 802u Fast Ethernet (100BaseTX)  
or IEEE 802.3 Ethernet (10BaseT)

Models:

 

FH416 – 16 port 10/100 dual speed Fast Ethernet switching 
hub with Auto-Uplink, RJ-45 connectors

 

FS5016 – 16 port 10/100 Fast Ethernet switch with Auto-
Uplink, RJ-45 connectors

Error Protection:

 Automatically isolates faulty ports (auto-partition and 

reconnection)

Error Correction:

  Automatic polarity detection and correction

Expansion:

 

Auto MDI/MDIX (FH416 only) – Any port may be used  
for uplink to additional hubs or switches with Asante  
Auto-Uplink

 technology

Power:

 

12 VDC (AC power module included)

Emissions:

 

FCC Class B, CE

Operating Environment

Temperature:

 32-104º F (0-40º C) 

Humidity:

 10-95% 

(non-condensing)

Need more help?

Consult the Asanté website (www.asante.com) for additional 
troubleshooting tips and frequently asked questions 
(FAQ).You may also contact Asanté Technical
Support during standard business hours (7am to 6pm MST, 
Monday-Friday).

Email:

 [email protected]

Phone:

 

800-622-7464 or 801-566-8991

FAX:

 801-566-3787

Safety and Regulatory Compliance

FCC Compliance Statement

This hardware device complies with Part 15 of the FCC Rules. Operation 
is subject to the following two conditions: 1) this device may not cause 
harmful interference, and 2) this device must accept any interference 
received, including interference that may cause undesired 
operation.This equipment has been tested and found to comply with 
the limits for a Class A computing device in accordance with the 
specifications in Subpart B of Part 15 of FCC rules, which are designed 
to provide reasonable protection against such interference in a 
residential installation. However, there is no guarantee that interference 
will not occur in a particular installation. If you suspect this equipment 
is causing interference, turn your unit on and off while your radio or TV 
is showing interference, If the interference disappears when you turn 
the unit off and reappears when you turn the unit on, something in the 
unit is causing interference.You can try to correct the interference by 
one or more of the following measures: 1) reorient or relocate the 
receiving antenna; 2) increase the separation between the equipment 
and the receiver; 3) connect the equipment to an outlet on a circuit 
different from that to which the receiver is connected; 4) consult the 
place of purchase or an experienced radio/television technician for 
additional suggestions. Any changes or modifications not expressly 
approved by the party responsible for compliance could void the user’s 
authority to operate the equipment.

Safety Advisory

1.  This product should be operated from the type of power source 

indicated on the marking label. If you are not sure of the type of 
power available, consult your dealer or local power company.

2.  Do not allow anything to rest on the power cord. Do not locate this 

product where people will walk on the cord.

3.  Never push objects of any kind into this product through cabinet 

slots as they may touch dangerous voltage points or short out parts 
that could result in a risk of fire or electric shock. Never spill liquid of 
any kind on the product.

4.  Do not attempt to service this product yourself, as opening or 

removing covers may expose you to dangerous voltage points or 
other risks. Refer all servicing to service personnel.

FriendlyNET
FH416/FS5016

Hubs & Switches

Tested To Comply
With FCC Standards

FOR HOME OR OFFICE USE

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