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DMXtoDALI quad User Guide
Troubleshooting
1
Power indicator not illuminated
Check that the DC PSU is of the correct voltage
and connected with the correct polarity.
2
Data indicator not illuminated
Check that DMX512 cable is connected
correctly. The DMX512 screen should connect
to the ‘COM’ terminal on the product top left.
Check that the loop connection is terminated if
not in use.
Use a DMX512 tester to check that your DMX512
controller is transmitting.
3
DALI indicators 1 – 4 not illuminated These indicators illuminate when DALI Bus
Power is present. Check that a DALI Bus PSU
is connected.
4
DALI devices cannot be controlled
at all
Use personality mode 1 and transmit DMX512
with all channels set to 50%. This will broadcast
to all DALI devices. They should respond even
if not commissioned. If they do respond, the
problem is likely to be that some DALI devices
are not commissioned. Use a commissioning
tool to solve this.
Also check the value of the RDM sensors – this
tells you the number of commissioned DALI
devices that have been found.
5
Some DALI devices cannot be
controlled
If you are using device addressing, check that all
DALI devices are commissioned.
If you are using group addressing, check that
all DALI devices are both commissioned and
allocated to groups.
6
Cannot control colour
Is the DALI device capable of DT8 colour control?
Check which modes it supports and select the
correct one in the DALI device.
Select the correct personality in DMXtoDALI.
7
Not responding to RGBWAF colour
control
Set the DALI device to DT8 – RGBWAF mode
as its default.
8
Not responding to colour
temperature control
Set the DALI device to DT8 – Colour Temperature
as its default.
9
DALI device only supports XY colour DMXtoDALI does not support this.
10
DALI device only supports Primary-N
colour
DMXtoDALI does not support this.
