Possible failures
Problem
Possible solution
The programme does
not start.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance lid and drum doors are closed
properly.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on (if available).
The appliance does not
fill with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• This problem may be caused by the filter of the inlet hose or
the valve drain filter which may be clogged. Refer to “Care
and cleaning”. If problem remains please contact the Author‐
ised Service Centre.
• This problem may be caused by the filter of the inlet hose or
the valve drain filter which may be kinks or bends. Refer to
“Care and cleaning”. If problem remains please contact the
Authorised Service Centre.
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• This problem may be caused by the clogged drain filter.
Please contact the Authorised Service Centre.
• Make sure that the drain hose is in the correct position. The
hose may be too low.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with
water in the tub.
The spin phase does not
operate or the washing
cycle lasts longer than
usually.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to 'Care and cleaning'.
• This problem may be caused by the clogged drain filter.
Please contact the Authorised Service Centre.
• Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight and
there is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
17
Summary of Contents for AWY61013WI
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