Arthrex Angel, Operator'S Manual

Page: 82 / 108

Troubleshooting
5-6
Angel ® cPRP System Operator’s Manual
Text Description Response
Wakeup protocol not found:
{Protocol Name}
The wakeup protocol cannot
be found.
The
Angel System
will
automatically select the default
protocol as the wakeup protocol.
If a different protocol is desired,
select it from the Protocol pull-
down Button, and then set it as
the wakeup protocol from the
“ Protocols ” tab of the
Menu Screen.
Troubleshooting the Save Process
If you receive the error messages “ No destination found! ”, “ No USB storage device found! ”, “ Output
failed!
”, “
Save failed!
”, or encounter other difficulties while attempting to save the case data, try the following:
•
Ensure the USB storage device or cable is properly connected to the port on the left side of the
machine. If you are having difficulties locating the port, see “ Angel System Components ” on page 1-2.
•
Once you have fixed any connection problems, touch the “ Re-check devices ” Button from the Output
Screen. The
Angel System
should now be able to find the appropriate device, and the saving process
should be successful.
•
If an Output Screen becomes unresponsive, cycle the machine power off and then on to correct the
error condition.
If you continue to experience difficulty, contact Arthrex, Inc. Customer Service.
Troubleshooting the Software Update Process
If you receive the error messages, “
Installation failed!
” “
No software updates found!
” or encounter
other difficulties while attempting to install the new system software from the New Software Screen, try
the following:
•
Ensure the USB storage device or cable is properly connected to the port on the left side of the
machine. If you are having difficulties locating the port, see “
Angel System Components
” on page 1-2.
•
If you are attempting to update the software from a USB storage device, ensure that the device has a
valid version of the Angel System software on it.
•
Once you have fixed any connection problems, touch the “ Re-check sources ” Button from the New
Software Screen. The Angel System should now be able to find the valid software versions from the
desired source.