ARTEX PRODUCTS / ACR ELECTRONICS, INC.
DESCRIPTION, OPERATION, INSTALLATION AND MAINTENANCE MANUAL
C406-N / C406-N HM
Page 41 of 88
3.
Material or Equipment Return
A.
Shipment Information
1)
If any material or equipment is to be returned to the factory, under warranty or otherwise, ACR
Electronics, Inc. must be notified prior to shipment with the following information:
a)
Model and serial number of equipment being returned
b)
Date purchased
c)
Date placed in service
d)
Number of hours in service
e)
Nature and cause of failure
f)
Remarks, if any
B.
Return Material Authorization
1)
Upon receipt of such notice, ACR Electronics, Inc. will issue a Return Material Authorization (RMA)
number which then authorizes return of the material or equipment to the following address:
Repair and Overhaul
ACR Electronics, Inc.
5757 Ravenswood Road
Fort Lauderdale, FL 33312 USA
Phone: (954) 981-3333
Fax: (954) 983-5087
a)
Failure to obtain a RMA number and provide the details required may cause unnecessary delay
and/or rejection of the returned material or equipment.
b)
All material or equipment returned to the factory must be freight prepaid.
c)
Acceptable methods of shipment for international return are Airborne, Burlington Air, DHL, Emery,
Federal Express, UPS International, and World Wide only.
NOTE:
Do not use “International Commercial Airlines”, such carriers may cause a loss of
returned material or equipment.