Artek EAGLE ARTEK User Manual Download Page 4

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BEA SA

 | LIEGE Science Park | Allée des Noisetiers, 5 - 4031 ANGLEUR [BELGIUM] | T +32 4 361 65 65 | F +32 4 361 28 58 | [email protected] | www.beasensors.com

  

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TROUBLESHOOTING

The door remains 
closed. 
The LED is OFF.

The sensor power is off.

Check the wiring and the power supply.

The door does not 
react as expected.

The door does not 
react as expected.

The door opens 
and closes 
constantly.

The LED
flashes quickly
after unlocking.

The sensor does 
not respond to the 
remote control.

Improper output 
configuration on the sensor.

The wire to the antenna is 
disconnected or damaged.

The sensor is disturbed 
by the door motion or 
vibrations caused by the 
door motion.

The sensor needs an access 
code to unlock.

Batteries in the remote 
control are weak or 
installed improperly.

The door opens for 
no apparent reason.

It rains and the sensor 
detects the motion of the 
rain drops.

Remote control badly 
pointed.

Change the output configuration setting on 
each sensor connected to the door operator.

Check if the wire to the antenna is crushed or cut.

Replace sensor.

Make sure the sensor is fixed properly.
Make sure the detection mode is unidirectional.
Increase the antenna angle.
Increase the immunity filter.
Reduce the field size.

Change the antenna angle.
Decrease the field size.
Increase the immunity filter.

Enter the right access code.
If you forgot the code, cut and restore the power 
supply to access the sensor without access code. 
Change or delete the access code.

Check and change the batteries if necessary.

Point the remote control towards the sensor.

Make sure the detection mode is unidirectional.
Increase the immunity filter.

In highly reflective 
environments, the sensor 
detects objects outside of its 
detection field.

In airlock vestibules, 
the sensor detects the 
movement of 
the opposite door.

Change the antenna angle.
Adjust the field shape.
Increase the immunity filter.

The door control setting (F2) 
is set to value 3 (closed).

Change the door control setting (F2) to value 1 
(automatic).

This product should be disposed of separately from unsorted municipal waste.

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The service mode deactivates the detection during 15 minutes and can be useful during an installation, a 

mechanical teach-in of the door or maintenance work. 

To enter the service mode, push on the button for at least 

4 seconds

. When the sensor is in service mode, 

the LEDs are off. 

To exit the service mode, push any button. 

SERVICE MODE 

BEA hereby declares that the Eagle Artek is in compliance with European Directives 2014/53/EU (RED) and 
2011/65/EU (RoHS). 
The complete declaration of conformity is available on our website.

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