WARRANTY INFORMATION
Limited Warranty
Applied Research and Technology will provide warranty and service for this unit in accordance with the following warrants:
Applied Research and Technology, (A R T) warrants to the original purchaser that this product and the components
thereof will be free from defects in workmanship and materials for a period of
one
year from the date of purchase. Applied
Research and Technology will, without charge, repair or replace, at its option, defective product or component parts upon
prepaid delivery to the factory service department or authorized service center, accompanied by proof of purchase date in
the form of a valid sales receipt.
Exclusions:
This warranty does not apply in the event of misuse or abuse of the product or as a result of unauthorized alterations or
repairs. This warranty is void if the serial number is altered, defaced, or removed.
A R T reserves the right to make changes in design or make additions to or improvements upon this product without any
obligation to install the same on products previously manufactured.
A R T shall not be liable for any consequential damages, including without limitation damages resulting from loss of use.
Some states do not allow limitations of incidental or consequential damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific rights and you may have other rights, which vary, from state to state.
For units purchased outside the United States, an authorized distributor of Applied Research and Technology will provide
service.
Service:
The following information is provided in the unlikely event that your unit requires service.
1) Be sure that the unit is the cause of the problem. Check to make sure that all cables are connected correctly, and the cables
themselves are in working condition.
2) If you find the unit to be at fault, write down a complete description of the problem, including how and when the problem
occurs. Please write down a description of your complete setup before calling Customer Service.
3) Call the factory (585-436-2720) for a Return Authorization (RA) number.
4) Pack the unit in its original carton or a reasonable substitute. The packing box is not recommended as a shipping carton.
Put the packaged unit in another box for shipping. Print the RA number clearly on the outside of the shipping box. Print your
return shipping address on the outside of the box.
5) Include with your unit: a return shipping address (we cannot ship to a P.O. Box), a copy of your purchase receipt, a daytime
phone number, and a description of the problem.
6) Ship only your unit (keep your manual!) to:
APPLIED
RESEARCH
AND
TECHNOLOGY
215 TREMONT STREET
ROCHESTER, NEW YORK 14608
ATTN: REPAIR DEPARTMENT
RA#
____________________
7) Contact our Customer Service department at (585) 436-2720 for your Return Authorization number or questions regarding
technical assistance or repairs. Customer Service hours are 9:00 AM to 5:30 PM Eastern Time, Monday through Friday.
APPLIED RESEARCH & TECHNOLOGY
215 TREMONT STREET
ROCHESTER, NEW YORK 14608 USA
(585) 436-2720 (585) 436-3942 – Fax
www.artproaudio.com
E-mail: