Arris Touchstone TM822 User Manual Download Page 27 | Manualshive

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TCP/IP Conﬁguration for MacOS X

Follow these steps to conﬁgure the Ethernet interface on a MacOS X operating sys-

tem.

1

Open System Preferences, either by choosing System Preferences from the

Apple menu or by clicking the System Preferences icon in the dock.

Touchstone TM822 Telephony Modem User’s Guide

Installation

Conﬁguration

Troubleshooting

27

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Summary of Contents for Touchstone TM822

Page 1: ...e over IP telephone service The Touchstone Telephony Modem provides an Ethernet connection for use with either a single computer or home of ce Local Area Network LAN The Touchstone Telephony Modem pro...

Page 2: ...ts pending ARSVD01490 Release 8 Standard 1 0 June 2012 Touchstone TM822 Telephony Modem User s Guide Export Regulations Safety Requirements FCC Part 15 European Compliance Energy Consumption TM822S Mo...

Page 3: ...lephony Modem The Telephony Modem is designed to be connected directly to a telephone Connecting the Telephony Modem to the home s existing telephone wiring should only be performed by a professional...

Page 4: ...be given that the installation is in accordance with IEC 60728 11 in particular Annex B and Figure B 4 In areas of high surge events or poor grounding situations and areas prone to lightning strikes a...

Page 5: ...does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of...

Page 6: ...96 EC of the European Parliament and of the Council on waste electrical and electronic equipment WEEE WEEE could potentially prove harmful to the environment as such upon disposal of the Telephony Mo...

Page 7: ...nds that the power switch remain in the ON position at all times Turning the switch OFF disables the device including both data service and telephone service Turning the switch OFF is recommended only...

Page 8: ...or Euro DOCSIS 3 0 TM822S compliant and backward compatible with DOCSIS 2 0 or 1 1 supports tiered data services if offered by your cable company Telephony services PacketCable and Euro PacketCable 1...

Page 9: ...and many discount stores Splitter optional provides an extra cable connection by splitting a sin gle outlet into two You may need a splitter if you have a TV already con nected to the cable outlet tha...

Page 10: ...ur cable company they already have the required information Save this information for future use In addition you should ask your cable com pany the following questions Do you have any special system r...

Page 11: ...following hardware con guration is recommended Computers not meeting this con guration can still work with the TM822 but may not be able to make maximum use of TM822 throughput CPU P4 3GHz or faster R...

Page 12: ...using an Ethernet connection Note To connect two or more computers to the Ethernet port you will need a hub or broadband router available at computer retailers The Telephony Modem package comes with a...

Page 13: ...mpanies prohibit run ning servers on consumer level accounts and may suspend your account for violating your terms of service Use the cable company s mail servers for sending email Avoid using proxy s...

Page 14: ...w one If you have ordered service your cable company should con gure the Telephony Modem automatically You need only follow the instructions in this section to install and connect the Telephony Modem...

Page 15: ...rear of the Telephony Modem has the following connectors and controls A Tel 1 grey connector for the rst phone line B Tel 2 grey connector for the second phone line C Reset button resets the Telephony...

Page 16: ...m bit not included for mounting on plywood or studs two 6 x 1 5 38 1 mm self tapping panhead wood screws not included screwdriver at blade or Phillips depending on what kind of screws you use wall mou...

Page 17: ...ll Then drive the screws into the wall leaving a gap of about 1 8 3 mm between the screw head and the wall If not using anchors just drive the screws 4 Orient the Telephony Modem with the indicator li...

Page 18: ...Modem F and insert the power cord into a convenient AC outlet Model TM822S Only Make sure that the rear panel power switch G is set to the ON position The Power light on the front of the Telephony Mo...

Page 19: ...using DHCP How to use this chapter The following list shows the procedures for modifying the TCP IP settings on the computer The procedure is slightly different depending on the operating system that...

Page 20: ...ndows XP for installation instructions Once installed and enabled follow this same con guration example but select TCP IPv6 at the appropriate step Note Dialog boxes shown on your computer may differ...

Page 21: ...connection The Local Area Connection Status widow displays 3 Click Properties 4 Select TCP IP by clicking it one time Then click Properties Touchstone TM822 Telephony Modem User s Guide Safety Getting...

Page 22: ...new settings and OK again to close the Properties window 7 You may have to restart your computer in order for your computer to obtain a new IP address from the network Touchstone TM822 Telephony Mode...

Page 23: ...ure the Ethernet interface on a Windows 7 operating system 1 Open the Windows 7 Control Panel 2 Click Network and Internet Touchstone TM822 Telephony Modem User s Guide Safety Getting Started Installa...

Page 24: ...k and Sharing Center 4 Click Local Area Connection to open the Status window Touchstone TM822 Telephony Modem User s Guide Safety Getting Started Installation Ethernet Con guration Usage Troubleshooti...

Page 25: ...perties to open the Properties window Touchstone TM822 Telephony Modem User s Guide Safety Getting Started Installation Ethernet Con guration Usage Troubleshooting Glossary 25 TCP IPv4 Selected TCP IP...

Page 26: ...isplays 7 For either TCP IPv4 or TCP IPv6 select Obtain an IP address automati cally and Obtain DNS server address automatically unless instructed otherwise by your cable provider 8 Click OK to accept...

Page 27: ...X operating sys tem 1 Open System Preferences either by choosing System Preferences from the Apple menu or by clicking the System Preferences icon in the dock Touchstone TM822 Telephony Modem User s G...

Page 28: ...2 Click the Network icon Touchstone TM822 Telephony Modem User s Guide Safety Getting Started Installation Ethernet Con guration Usage Troubleshooting Glossary 28...

Page 29: ...5 If your cable provider requires TCP IPv6 go to step 8 5 Choose Using DHCP from the Con gure IPv4 menu 6 If necessary click the Renew DHCP Lease button 7 Close the System Properties application TCP I...

Page 30: ...pre vious window 9 Choose Automatically from the Con gure IPv6 drop down menu and click OK 10 Close the System Properties application Touchstone TM822 Telephony Modem User s Guide Safety Getting Start...

Page 31: ...ny Contact your cable company if you need help setting up your computer Wiring Problems If the Telephony Modem begins ashing all its lights for more than 10 seconds this indicates a problem with the t...

Page 32: ...ration The following table shows light patterns during normal operation If colors are not indicated they do not affect the status Touchstone TM822 Telephony Modem User s Guide Safety Getting Started I...

Page 33: ...er Good On Yellow1 Connected to the Internet high speed Green1 Connected to the Internet ultra high speed Flash Not connected to the Internet Yellow1 Connected to the Internet high speed Green1 Connec...

Page 34: ...or some cable companies these colors may be reversed The Link indica tor may be yellow or green as determined by the table on the previous page Power DS US Online Telephone Description 1 2 Off Off Off...

Page 35: ...to the left shows the location of the Reset button The Reset button is recessed to prevent acci dental resets Model TM822S only The rear panel power switch can also be used to power cycle the unit DS...

Page 36: ...e online Always leave your Telephony Modem plugged into AC power and connected to the cable system Check the front panel lights The Power and Online lights should be on The Link light should be either...

Page 37: ...y slow down your connection To test your network speed try an online test such as http reviews cnet com Bandwidth_meter 7004 7254_7 0 html I have two computers connected to the Telephony Modem but onl...

Page 38: ...back of the Tele phony Modem labeled Tel 1 for line 1 and Tel 2 for line 2 If so try a different phone Make sure the new phone is a working phone If a known good phone is used and you still don t have...

Page 39: ...cable modem together Also some Ethernet hubs may have built in cross over on one or more ports which eliminates the need for a cross over cable DHCP Dynamic Host Con guration Protocol An IP protocol u...

Page 40: ...mmon types of F connector slip on and screw on Use coax with screw on connectors for connecting your Telephony Modem Gateway The device usually a router that connects devices on a given IP subnet to o...

Page 41: ...the Internet The MAC address is printed on a label on the bottom of your Telephony Modem Protocol A set of rules and formats that determines the communication behavior of network entities at a given l...

Page 42: ...A power outlet that may be turned on and off using a wall switch Usually intended for lamps Avoid plugging your computer or Telephony Modem into a switched outlet to avoid disruptions TCP IP Transmiss...

Page 43: ...nt design or program components as progress in engineering manufacturing methods or other circumstances may warrant ARRIS Touchstone and the ARRIS logo are trademarks or registered trademarks of ARRIS...

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