Self-installation guide for your for your ARRIS
TG2472 modem
Phone equipment must stay at the same address where it was initially installed in order to allow 911 to associate
the call with the correct address in the event of an emergency. New generation Phone equipment does not
include an external backup battery. Sold separately with any subscription to an UltraFibre 60 and higher Internet
package.
03995_20220105_ARRIS_TG2472_EN
FAQs
Technical support
Visit our website at cogeco.ca and join us
For additional information, refer to the following online resources:
Self-installation: cogeco.ca/selfinstall
Battery backup: cogeco.ca/battery
Wi-Fi: cogeco.ca/wifisupport
For additional support, please contact us:
Ontario:
1-833-845-0064
Quebec:
1-800-695-9885
cogeco.ca/support
