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Arris Touchstone DG950 User Manual Download Page 35

3

Choose 

Automatic

from the Location drop-down menu, and 

Built-in Eth-

erne

t from the Show menu.

4

Choose the TCP/IP tab, if necessary.
If you are using 

TCP/IPv4

, go to 

step 5

.

If your cable provider requires 

TCP/IPv6

, go to 

step 8

.

5

Choose 

Using DHCP

from the Configure IPv4 menu.

6

If necessary, click the 

Renew DHCP Lease

button.

7

Close the System Properties application.

TCP/IPv4 configuration is completed.

Touchstone DG950 Data Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Configuration

Usage

Troubleshooting

Glossary

35

Summary of Contents for Touchstone DG950

Page 1: ...y provides four Ethernet connections for use as the hub of your home of ce Local Area Network LAN The Touchstone Data Gateway also provides 802 11a b g n wireless connectivity for enhanced mobility an...

Page 2: ...change without notice The statements con gurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Us...

Page 3: ...et and should be easily accessible The shield of the coaxial cable must be connected to earth grounded at the entrance to the building in accordance with applicable national electrical in stallation c...

Page 4: ...ll plug in cards within the computer must be properly installed and grounded to the computer frame per the manufacturer s spec i cations Ensure proper ventillation Position the Data Gateway so that ai...

Page 5: ...ment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or mo...

Page 6: ...2002 96 EC of the European Parliament and of the Council on waste electrical and electronic equipment WEEE WEEE could potentially prove harmful to the environment as such upon disposal of the Data Ga...

Page 7: ...st instances ARRIS recommends that the power switch remain in the ON position at all times Turning the switch OFF disables the device Turning the switch OFF is recommended only during vacations or sim...

Page 8: ...ility provides high speed data Compatibility Data services DOCSIS 3 0 or Euro DOCSIS 3 0 compliant and back ward compatible with DOCSIS 2 0 or 1 1 supports tiered data services if offered by your cabl...

Page 9: ...litting a sin gle outlet into two You may need a splitter if you have a TV already con nected to the cable outlet that you want to use You can buy a splitter from any electronics retailer and most dis...

Page 10: ...Data Gateway If the Data Gateway was provided by your cable company they already have the required information In addition you should ask your cable company the following questions Do you have any sp...

Page 11: ...to make maximum use of DG950 throughput CPU P4 3GHz or faster RAM 1GB or greater Hard drive 7200 RPM or faster Ethernet Gig E 1000BaseT Note CAT5e Ehternet cable is required for gigabit Ethernet Gig E...

Page 12: ...oms whenever possible Install a virus checker and keep it updated Avoid providing web or le sharing services over your Data Gateway Be sides certain vulnerability problems most cable companies prohibi...

Page 13: ...sk for Category 5e CAT5e straight through cable CAT5e cable is required for gigabit Ethernet Gig E not regular CAT5 cable Wireless Wireless access lets you connect additional wireless capable devices...

Page 14: ...pany and veri ed that they provide data service using standard DOCSIS technology You have all the items you need Cable and power outlets are available near the computer If a cable outlet is not conven...

Page 15: ...N indicates Ethernet connectivity between the Data Gateway and com puters D Online indicates internet data transmission status E US indicates upstream connectivity F DS indicates downstream connectivi...

Page 16: ...er cycled the unit Use a pointed non metallic object to press this button D Cable connector for the coaxial cable E Power connector for the power cord F Power Switch DG950S only power On Off switch To...

Page 17: ...f split ters can slow down the Internet connection If you are connecting devices to the Ethernet ports can you easily run ca bles between the Data Gateway s location and those devices If you want to m...

Page 18: ...ateway in the upper oor of a multi story dwelling Adding wireless hubs in a bridge WDS network Setting the trasmit power level to High Decreases range Lowering the unit below the devices for example i...

Page 19: ...r mounting on plywood or studs two 6 x 1 5 38 1 mm self tapping screws not included screwdriver at blade or Phillips depending on what kind of screws you use wall mount template included transparent t...

Page 20: ...e speci ed locations for the mounting screws After drilling holes remove the template from the surface 3 If using drywall anchors set them into the wall Then drive the screws into the wall leaving a g...

Page 21: ...of the Data Gateway E and insert the power cord into a convenient AC outlet Model DG950S Only Make sure that the rear panel power switch F is set to the ON position The Power light on the front of th...

Page 22: ...ssing the Con guration Interface Follow these steps to access the con guration interface You should have already set up the DG950 as described in Installing and Connecting Your Data Gateway 1 a If sec...

Page 23: ...y trusted computers in the network Trusted computers are not affected by the parental control settings Follow these steps to set up your Parental Controls 1 Access and log into the wireless con gurati...

Page 24: ...st click the All Day check box d Click the Add Keyword Filter or Add Web Site Filter button respec tively Then click the Apply button Touchstone DG950 Data Gateway User s Guide Safety Getting Started...

Page 25: ...using DHCP How to use this chapter The following list shows the procedures for modifying the TCP IP settings on the computer The procedure is slightly different depending on the operating system that...

Page 26: ...indows XP for installation instructions Once installed and enabled follow this same con guration example but select TCP IPv6 at the appropriate step Note Dialog boxes shown on your computer may differ...

Page 27: ...k connection The Local Area Connection Status widow displays 3 Click Properties 4 Select TCP IP by clicking it one time Then click Properties Touchstone DG950 Data Gateway User s Guide Safety Getting...

Page 28: ...he new settings and OK again to close the Properties window 7 You may have to restart your computer in order for your computer to obtain a new IP address from the network Touchstone DG950 Data Gateway...

Page 29: ...gure the Ethernet interface on a Windows 7 operating system 1 Open the Windows 7 Control Panel 2 Click Network and Internet Touchstone DG950 Data Gateway User s Guide Safety Getting Started Installat...

Page 30: ...rk and Sharing Center 4 Click Local Area Connection to open the Status window Touchstone DG950 Data Gateway User s Guide Safety Getting Started Installation Ethernet Con guration Usage Troubleshooting...

Page 31: ...erties to open the Properties window Touchstone DG950 Data Gateway User s Guide Safety Getting Started Installation Ethernet Con guration Usage Troubleshooting Glossary 31 TCP IPv6 Properties TCP IPv4...

Page 32: ...displays 7 For either TCP IPv4 or TCP IPv6 select Obtain an IP address automati cally and Obtain DNS server address automatically unless instructed otherwise by your cable provider 8 Click OK to acce...

Page 33: ...S X operating sys tem 1 Open System Preferences either by choosing System Preferences from the Apple menu or by clicking the System Preferences icon in the dock Touchstone DG950 Data Gateway User s Gu...

Page 34: ...2 Click the Network icon Touchstone DG950 Data Gateway User s Guide Safety Getting Started Installation Ethernet Con guration Usage Troubleshooting Glossary 34...

Page 35: ...p 5 If your cable provider requires TCP IPv6 go to step 8 5 Choose Using DHCP from the Con gure IPv4 menu 6 If necessary click the Renew DHCP Lease button 7 Close the System Properties application TCP...

Page 36: ...pre vious window 9 Choose Automatically from the Con gure IPv6 drop down menu and click OK 10 Close the System Properties application Touchstone DG950 Data Gateway User s Guide Safety Getting Started...

Page 37: ...Gateway Indicator Lights for the DG950 Using the Reset Button Setting up Your Computer to Use the Data Gateway Follow the instructions in the information packet supplied by your cable company Contact...

Page 38: ...troubleshoot ing Patterns Normal Operation LAN The following table shows light patterns for the Ethernet and wireless LANs during normal operation Mode LAN WLAN AC Power On Computer Connected Off Com...

Page 39: ...cators in green regardless of the connection speed or swap the meaning speed indication of yellow and green Mode Power DS US Online AC Power Good On Yellow1 Connected to the Internet high speed Green1...

Page 40: ...h speed connection For some cable companies these colors may be reversed DS US Online Description Flash Off Off Downstream search On Flash Off Downstream found upstream search On On Flash Downstream a...

Page 41: ...is button The photo to the left shows the location of the Reset button The Reset button is recessed to prevent acci dental resets The diagram on the left shows the location of the reset button Resetti...

Page 42: ...d into AC power and connected to the cable system Check the front panel lights The Power and Online lights should be on If the Power light blinks for more than 30 minutes call your cable company for a...

Page 43: ...le one of the other security modes as soon as you nd the problem A miscon guration could lock out all access to the Data Gateway router If you think this has happened see Resetting the Router to Facto...

Page 44: ...modem together Also some Ethernet hubs may have built in cross over on one or more ports which eliminates the need for a cross over cable DHCP Dynamic Host Con guration Protocol An IP protocol used t...

Page 45: ...F connector slip on and screw on Use coax with screw on connectors for connecting your Data Gateway Firewall A hardware or software device that prevents unauthorized access to a pri vate network from...

Page 46: ...The MAC address is printed on a label on the bottom of your Data Gateway Protocol A set of rules and formats that determines the communication behavior of network entities at a given layer Proxy A dev...

Page 47: ...ed outlet A power outlet that may be turned on and off using a wall switch Usually intended for lamps Avoid plugging your computer or Data Gateway into a switched outlet to avoid disruptions TCP IP Tr...

Page 48: ...standard for encrypting data sent over a wireless LAN WPA offers improved security over WEP Touchstone DG950 Data Gateway User s Guide Safety Getting Started Installation Ethernet Con guration Usage T...

Page 49: ...bout Your New Data Gateway What s in the Box Items You Need Getting Service System Requirements Recommended Hardware Windows MacOS Linux other Unix About this Manual What About Security Ethernet or Wi...

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