DRAFT
Chapter 3
:
Getting Started
Release 34 DRAFT 1.6 June 2017
Touchstone DG3450 Data Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved.
11
Coaxial cable (coax):
This is a round cable with a connector on each end. It is the same
kind of wire used to connect to your television for cable TV. You can buy coax from any
electronics retailer and many discount stores; make sure it has connectors on both ends.
There are two types of connectors, slip-on and screw-on; the screw-on connectors are
best for use with your Data Gateway. The coax should be long enough to reach from
your Data Gateway to the nearest cable outlet.
Note:
For best performance, use high-quality RG-6 type coax cable and minimize or
eliminate splitters between the cable jack and the Data Gateway.
Splitter (optional):
provides an extra cable connection by splitting a single outlet into
two. You may need a splitter if you have a TV already connected to the cable outlet that
you want to use. You can buy a splitter from any electronics retailer and most discount
stores; you may also need a short piece of coax cable (with connectors); use it to connect
the splitter to the cable outlet and then connect the Data Gateway and TV to the splitter.
Note:
A splitter effectively cuts the signal in half and sends each half to its two outputs.
Using several splitters in a line may deteriorate the quality of your television, telephone,
and/or internet connection.
Information packet:
your cable company should furnish you with a packet containing
information about your service and how to set it up. Read this information carefully and
contact your cable company if you have any questions.
Getting Service
Before trying to use your new Data Gateway, contact your local cable company to establish
an Internet account. When you call, have the following information ready:
the Data Gateway serial number and cable MAC addresses of the unit (printed on the
Data Gateway)
the model number of the Data Gateway (printed on the Data Gateway)
If the Data Gateway was provided by your cable company, they already have the required
information.
