Arris TG2470 Series User Manual Download Page 6 | Manualshive

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7072.U.1601.O

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3. BASIC SETUP

3.1 System Basic Setup

The following four (4) selection are available to customers via the <Basic Setup> Tab. Clicking on the
question mark icon next to each option will give the user additional information about that specific
configuration.

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Summary of Contents for TG2470 Series

Page 1: ...7072 U 1601 O MODEM USER GUIDE Arris TG2470 and TG2472 Series Modems wowforbusiness com...

Page 2: ...AN IP Settings 13 5 1 2 DHCP Server Settings 14 5 1 3 DNS Override 14 5 1 4 DNS Relay 14 5 1 5 NAT 14 5 1 6 UPnP 14 5 2 LAN Settings IPV6 15 5 3 Client List 16 5 4 Ports 17 6 Wireless 2 4 GHz 18 6 1 B...

Page 3: ...er List 26 7 4 Wireless Client List 27 8 Firewall 28 8 1 Firewall Settings 28 8 1 1 Firewall Settings 28 8 1 2 Virtual Servers 29 8 1 3 Port Triggers 29 8 1 4 Client IP Filters 30 8 1 5 Client IPV6 Fi...

Page 4: ...router deployed by WOW for Internet service this guide may also be used for other Arris Modem Routers that WOW deploys for service Minor screen layout and configuration options may differ from model...

Page 5: ...ault Password Password When the EMTA is reset For increased security at the time if installation WOW technicians will change the default password to a unique 12 character password and provide to the o...

Page 6: ...System Basic Setup The following four 4 selection are available to customers via the Basic Setup Tab Clicking on the question mark icon next to each option will give the user additional information a...

Page 7: ...y 3 1 4 2 4G 5G WPS Settings WIFI Protected Setup WPS Select this option to enable WPS 3 2 Login Settings Login Settings are available to customers via the Basic Setup Tab Clicking on the question mar...

Page 8: ...7072 U 1601 O 8 The Login Settings page is where the user can change the default password At the time of installation a WOW technician will set the default password to the CMAC of the modem...

Page 9: ...Mask and Gateway Address fields are auto configured at initial turn up with WOW provided Internet service Unchecking DHCP is an advanced routing feature that disables internal routing and allows users...

Page 10: ...o changes are needed on this configuration page for normal operation Static IP assignments are an advanced routing feature that should only be configured and utilized as needed when ordered accordingl...

Page 11: ...7072 U 1601 O 11 4 3 Dynamic IPv6 No changes are needed on this configuration page for normal operation...

Page 12: ...nfiguration page for normal operation Leave this box un checked As with the STATIC configuration page STATIC IPV6 assignments are an advanced routing feature that should only be configured and utilize...

Page 13: ...t IP address assigned to the modem and does not need to changed for normal operation The Subnet Mask value does not need to be changed either These two default settings combined allow for 253 devices...

Page 14: ...t be within the dynamic IP range If they are undesirable and unpredictable network behavior may occur 5 1 3 DNS Override Alternate DNS servers may be entered and utilized This is an advanced routing f...

Page 15: ...set to the following default entries at service activation No IPV6 addresses need to be configured DHCP Server DNS Override or DNS Relay options do not need to be selected These all should be left un...

Page 16: ...es to your network As an advanced feature individual devices may be manually entered This is used in conjunction with the advanced static address routing features of the modem By default and for norma...

Page 17: ...O 17 5 4 Ports All Ethernet ports are configured to a default state to be enabled set to Auto set to Full Duplex and set to a speed of 1000 Modification of these settings may adversely affect network...

Page 18: ...ality of the modem 6 1 2 Wireless Network Name SSID The provided SSID or WIFI network name is the default WIFI network users will connect to One SSID is assigned to the 2 4 GHz radio while another is...

Page 19: ...performance by minimizing interference with other radio and WIFI signals 6 1 6 AP Isolation Leave this option unchecked Disabled 6 1 7 WMM WMM is an advanced modem setting used to improve throughput...

Page 20: ...6 2 Advanced 6 2 1 Wireless Network and 802 11n Specific Settings The following screen shot shows the default settings that should be used for normal operation These do not need to be change for opti...

Page 21: ...1 MAC Address Filtering and Filter List MAC Address Control options are advanced modem settings and have the ability to hinder unwanted access Modifications to this page are for advanced users only No...

Page 22: ...7072 U 1601 O 22 6 4 Wireless Client List This page lists all connected devices via WIFI to the modem...

Page 23: ...nctionality of the modem 7 1 2 Wireless Network Name SSID The provided SSID or WIFI network name is the default WIFI network users will connect to One SSID is assigned to the 2 4 GHz radio while anoth...

Page 24: ...performance by minimizing interference with other radio and WIFI signals 7 1 6 AP Isolation Leave this option unchecked Disabled 7 1 7 WMM WMM is an advanced modem setting used to improve throughput...

Page 25: ...7 2 Advanced 7 2 1 Wireless Network and 802 11n ac Specific Settings The following screen shot shows the default settings that should be used for normal operation These do not need to be change for op...

Page 26: ...1 MAC Address Filtering and Filter List MAC Address Control options are advanced modem settings and have the ability to hinder unwanted access Modifications to this page are for advanced users only No...

Page 27: ...7072 U 1601 O 27 7 4 Wireless Client List This page lists all WIFI connected devices...

Page 28: ...g screen capture shows the WOW recommended default firewall settings that should be set for optimal performance operation and security Additional details about each configuration setting can be found...

Page 29: ...be made for normal operation This is an advanced router and remote public access configuration page 8 1 3 Port Triggers This is an advanced router setting page allowing for the configuration of virtua...

Page 30: ...o certain services locations or applications No configurations on this page are needed for normal operation 8 1 5 Client IPV6 Filters This is an advanced router setting page that allows users to restr...

Page 31: ...1 6 DMZ De Militarized Zone DMZ settings are advanced router configuration options users may set in order for certain network devices to operate correctly No configurations on this page are needed fo...

Page 32: ...use to restrict access to certain network devices or websites No configurations on this page are needed for normal operation While useful for controlling access to unwanted or untrusted Internet infor...

Page 33: ...cation Layer Gateway Settings No changes on this page are needed for normal operation Settings on this page are for advanced router configurations and if altered from their default settings normal ope...

Page 34: ...1 MoCA Status No configuration changes on this page are needed for normal Internet or LAN network operation MoCA pertains to home set top video connectivity and need only be configured per request of...

Page 35: ...7072 U 1601 O 35 10 UTILITIES 10 1 System Information 10 1 1 System Information Vital and specific modem information may be obtained by accessing this page...

Page 36: ...ny settings that have been programmed into your device 10 1 3 Factory Defaults This is an advanced operation that should only be performed at the request of a WOW service technician Before doing so as...

Page 37: ...device settings before resetting or restoring your device to factory default settings 10 1 5 Restore Settings Use this option to restore your device to previously configured settings This is usually...

Page 38: ...7072 U 1601 O 38 10 1 6 System Settings No changes on this page need to be made for normal operation...

Page 39: ...7072 U 1601 O 39 10 1 7 Language Use this page to set the appropriate device language...

Page 40: ...7072 U 1601 O 40 10 1 8 System Logs This is an advanced informational page used for troubleshooting purposes...

Page 41: ...7072 U 1601 O 41 10 1 9 DDNS This is an advanced router configuration page No changes need to be made here for normal operation...

Page 42: ...SUPPORT Additional user guides and tutorials to assist you with your WOW Business services can be found at wowforbusiness com support Additional information specific to your Arris modem can be found a...

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