Troubleshooting
6.
Before First Use
To Clean
1. Read all instructions and important safeguards.
2. Remove all packing materials and make sure that
the product has been received in good condition.
3. Take care to keep the electrical components on
the exterior of the kettle dry, wipe out the interior
of the kettle with a damp cloth. If your hand will
not fit inside the kettle, swish warm, soapy water
around in the interior of the kettle with the lid
closed.
4. Rinse out the inside of the kettle thoroughly with
water.
5. With a damp cloth, gently wipe off the exterior of
the kettle. Do not wipe off electrical components
as this may cause damage to the unit.
6. Dry all parts completely.
7. It is recommended to run your kettle through
one boiling cycle before using it to consume
beverages. Following the instructions in
To Heat/
Boil Water
on page 8, boil one kettle of water.
When water has boiled, pour it out and rinse the
inside of the kettle once more. The kettle is now
ready for use.
1. Wipe the exterior of the kettle with a damp cloth,
taking care to avoid the electrical components.
2. Clean the interior of the kettle with a soft sponge
and warm, soapy water. If your hand does not
fit in the lid opening, swish warm, soapy water
around inside the kettle with the lid closed.
3. Rinse any remaining soapy water from the kettle.
4. Drain.
The kettle and indicator light do not work
when the power switch is down.
· Make sure the kettle is seated properly on the
power base and that the base is connected to a
functioning electrical outlet.
The water is boiling, but the power
switch and indicator light do not turn off.
· The auto shut-off function will not operate
properly if the lid is not completely closed. Allow
kettle to cool, then check to see that the the lid is
properly locked into place.
The power switch won’t depress and the
kettle will not turn on.
· Make sure that the kettle is seated properly on the
power base and that the base is connected to a
functioning electrical outlet.
· Water or debris on the bottom of the kettle or on
the power base may interfere with the functioning
of the kettle. Be sure that the base of the kettle and
the power base are dry and free of debris.
· If the kettle is heated with no water, the internal
safety mechanism will automatically turn the kettle
off. The power switch will automatically return
to the OFF position. The kettle will begin working
again after the kettle is removed from and
returned to the base and the internal temperature
drops to a safe level. The kettle functions properly
when water is added.
There are mineral deposits on the
interior of the kettle.
· A certain amount of scale build-up is normal after
long periods of use and is caused by minerals
contained in hard water. The best way to prevent
mineral deposits is to always use distilled water in
the kettle.
· To remove deposits, try filling the kettle halfway
with water and adding a few slices of lemon, then
boil. If this does not work, please see
Mineral
Deposits
page 9.
Note:
· Never attempt to
disassemble the kettle or
the power base.
· Never immerse the
kettle, power cord, plug
or power base in water.
· Always take care not
to allow electrical
components to come
into contact with water.
· Do not use abrasive
cleaners or scouring
pads of any kind on the
kettle or power base.
This will cause damage
to the finish and may
create a risk of electrical
shock.
· Any other servicing
should be performed by
Aroma® Housewares.
· If the problem persists,
please contact our
customer service
department toll-free
at
(800) 276-6286
or through email at
CustomerService@
AromaCo.com
.
7.
Note:
Caution:
Always unplug the
kettle and allow it to
cool completely before
cleaning.
