28
Troubleshooting
Problem
Potential causes
What to do
No picture
Power is not
connected
Connect the power
The receiver is not
turned on
Turn on the power
"No Signal"
message is
displayed on
the screen
DVB-T2 cable not
connected
Connect the DVB-T2 cable
Incorrect setting
Reset settings
No sound
from the
speaker
Missing or incorrect
connection to the
audio cable
Connect the audio cable
correctly
Sound muted (MUTE)
Turn off the MUTE function
Incorrect audio track
Try a different soundtrack
Only sound,
no image on
screen
Missing or incorrect
connection to AV
cable
Make sure the cables are
properly connected
The program is a radio
program
Press the TV / RADIO button
to switch to TV mode
The pilot is
not
responding
Battery exhausted
Replace the battery
The remote is not
pointed at the receiver
or is not close enough
to the receiver
Adjust the position of the
remote control and move
closer to the device
The image
stops
suddenly or a
mosaic effect
appears
The signal is too weak
Strengthen the signal
