TROUBLESHOOTING
TECHNICAL PROBLEMS
SPECIFIC
REPAIR
Not eject the disk tray
- The power-source cable not plug in
Plug the power-source cable in
The device not playing
- Not have disc in drive
- Disc placed in opposite side
- Disc is too dirty or scratched
- Put disc in drive
- Select the correct disc side
- Clean disc or change disc
No audio
- Not connect to Audio cable
- Amplifier not operate
- Disc is too dirty or scratched
- Connect to Audio cable
-Check Power key and Volume of Amplifier
- Clean disc or change disc
No picture
- Not turn on TV or incorrect Video
mode
- Not picture disc
- Not connect to Video port
- Picture signal wire broken
- Turn on TV, select right Video port
- Replaced by picture disc
- Connect to Video port
- Replaced by a new signal wire
Picture moving up/down
- Incorrect system
- Adjust the correct system in SETUP/TV
SYSTEM
Poor quality of audio/picture - Disc is too dirty or scratched
- Clean disc or change disc
No audio in DVD play
- Song not have vocal support
- The volume is too small
- Interrupt audio output
- Interrupt the vocal
- Select another song having vocal support
- Increase the volume
- Turn Mute key to Turn on
- Press vocal to turn on the vocal
No Micro volume
- Interrupt Micro
- Mic volume is small
- Turn on Micro
- Increase Micro volume
Have the howl (feedback)
- Place Micro near TV or amplifier
- The volume of Amplifier/TV is too
loud
- Move the Microphone away from TV or
amplifier
- Decrease the volume of Amplifier/TV
Remote not operating (while
the keys on device still
operate)
- Place battery incorrectly or low
battery
- Key stuck
- Blocked by big obstacles
- Control in far distance
- Incorrect angle to receive signals
- Check the battery or replace the new
battery
- Press the key again to rebound
- Ensure that there are no obstacles
between the device and remote control
- Reduce the distance under 10m
- Adjust the angle between the device and
remote control less than 30 degrees
