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1. Installation problem:
1. Normally problem with a fail start up is due to installation problem.
2. Double check all the peripheral cards or items you have added to the ARP.
3. Are all the items seated properly?
4. Are all the cables connected back to its original or correct position?
5. Are the items you have added compatible?
6. Before you check for these, turn the computer off and unplug the power cord.
7. Check for 1 thru 5 and then re-power up the computer.
8. Remove all items that were added and re-try system power up.
9. If the system starts now, try inserting 1 new item in at a time and try powering up.
10. Repeat this step until you get the desired result.
2. BIOS Beep Code:
The BIOS beep code indicates error in system initialization. The BIOS of the system board
will associate with video and memory error. Please check your video card is properly
seated and your memory is installed properly.
3. System Fails to power up:
1. Check you power connection first.
2. Check the main power switch is in the ON positions (I) *If cold switch is available.
3. Press the power button located on the machine.
4. No display (LCD):
1. Check all the proper power up procedure has been taken.
2. Hook up an external LCD to the VGA port, to check if video is present.
3. If video is present on external LCD, check the internal LCD cable connection.
4. Or check your VGA setting to make sure LCD video is enabled.
5. If there is no video on external, check your system to make sure everything is seated
properly.
6. If everything is seated properly and still no video, call us for further assistance.
5. External LCD no display:
1. Check to see if you have internal LCD video.
2. Check if your LCD is functioning properly.
3. Check your VGA setting to make sure external video is enabled.
6. Keyboard fails:
1. Make sure the keyboard plug is inserted completely into the portable.
2. Make sure you do not have another keyboard connected to the side I/O PS/2 port.
7. TOUCHPAD fails:
1. Make sure the keyboard plug is inserted completely into the portable.
2. If you have an external PS/2 mouse hook up on the side I/O PS/2 port, the touch pad
will not function simultaneously.
3. If your operating system requires and does not load the mouse driver automatically,
make sure you have the proper mouse driver loaded.
8. DVD-RW fails:
1. Make sure the CD/DVD is readable.
2. If DVD-RW fails to be recognized during POST, check internal cable fit.
5.0 Troubleshooting
