Argox Smart CP-2140 User Manual Download Page 2

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Table of Contents

Introduction ....................................................................... 4

Proprietary Statement ................................................... 4

Product Improvements ................................................. 4

FCC Compliance Statement ......................................... 4

Liability Disclaimer ........................................................ 4

Safety ........................................................................... 5

Getting Started .................................................................. 6

Unpacking Printer ......................................................... 6

Package Contents .................................................... 7

Printer Overview ........................................................... 8

Front View: CP-2140 and CP-2140E........................ 8

Rear View: CP-2140................................................. 9

Rear View: CP-2140E .............................................. 9

Interior View I ......................................................... 10

Interior View II ........................................................ 11

Attaching Power ......................................................... 12

Loading Media ............................................................ 14

Preparing Media ..................................................... 14

Placing Media Roll ................................................. 14

Setting Media Type ..................................................... 19

Loading Ribbon .......................................................... 20

Preparing Ribbon ................................................... 20

Placing Ribbon Rolls .............................................. 21

Printer Operations .......................................................... 26

Printing Media Calibration & Configuration ................. 26

Steps to Start Media Calibration & Configuration ... 26

Sample of Printer Configuration Label ................... 27

Resetting Printer to Factory Defaults .......................... 29

Printer Controls and Indicators ................................... 30

Troubleshooting by LED Indicators Diagnosis ............ 33

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Summary of Contents for Smart CP-2140

Page 1: ...1 COMPACT PRINTER SERIES 60 57 CP 2140 60 57 CP 2140E USER S MANUAL www meteorbarcode it info meteorbarcode it ...

Page 2: ...I 10 Interior View II 11 Attaching Power 12 Loading Media 14 Preparing Media 14 Placing Media Roll 14 Setting Media Type 19 Loading Ribbon 20 Preparing Ribbon 20 Placing Ribbon Rolls 21 Printer Operations 26 Printing Media Calibration Configuration 26 Steps to Start Media Calibration Configuration 26 Sample of Printer Configuration Label 27 Resetting Printer to Factory Defaults 29 Printer Controls...

Page 3: ...a Plug and Play printer driver for USB only 41 Installing a Printer Driver for other interfaces except USB 47 Caring for Your Printer 54 Print Head Maintenance Guide 54 Cleaning Interval 54 Cleaning Material 54 Cleaning Direction 55 Product Specification 56 General Specification 56 Fonts Barcodes and Graphics Specification 58 Printer Programming Language PPLA 58 Printer Programming Language PPLB 5...

Page 4: ...ee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receive...

Page 5: ...ly use adapters with the following electrical characteristics and are certified by current legislation Using other adapters may damage the device and void the warranty also cause risks to the user Specifications Input 100 240VAC 50 60Hz 1 8 A Features Output 24VDC 2 4A 60W Max The manufacturer declares under sole responsibility that this product conforms to the following standards or other normati...

Page 6: ... receiving your printer please check for possible shipping damage Inspect the outside of both the box and the printer for possible damage 1 Open the top cover of the printer to see if all parts are in order 2 Check whether you have received the following accessories together with the printer If there is any item missing please contact your local dealer Note If shipping damage has been discovered c...

Page 7: ...n Software Power Cord Media Hanger Media Shields Printer Power Supply USB cable Ribbon Core Adaptors Quick Installation Guide Printer CD ROM Power Supply Power Cord Media Hanger Media Shields Ribbon Core Adaptors USB cable www meteorbarcode it info meteorbarcode it ...

Page 8: ...8 Printer Overview Front View CP 2140 and CP 2140E Feed Button Power LED Ready LED Top Cover www meteorbarcode it info meteorbarcode it ...

Page 9: ...9 Rear View CP 2140 Rear View CP 2140E Power Switch Parallel Port USB Power Jack RS232 Serial Power Switch Ethernet USB Power Jack RS232 Serial www meteorbarcode it info meteorbarcode it ...

Page 10: ...10 Interior View I Module Release Latch Media Shields Ribbon Pick up Holder Media Hanger PUSH www meteorbarcode it info meteorbarcode it ...

Page 11: ...Feed Button Power LED Ready LED Platen Roller Reflective sensor Top Cover Print Head Front Cover Media Guides Ribbon Supply Holder Transmissive Sensor Head Open Sensor Media Shaft www meteorbarcode it info meteorbarcode it ...

Page 12: ...e power supply s power connector into the printer s power jack 4 Plug the other end of the power cord into an appropriate grounded AC electrical outlet 60 57 CP 2140 Power Supply Warning Do not operate the printer and power supply in an area where they might get wet Power Cord Power Connector Power Jack www meteorbarcode it info meteorbarcode it ...

Page 13: ...13 60 57 CP 2140E Power Supply Power Cord Power Connector Power Jack www meteorbarcode it info meteorbarcode it ...

Page 14: ...me dirty or dusty during shipment handling or storage firstly remove the outside length of media which helps to avoid dragging adhesive or dirty media between the print head and platen roller When loading media it must be placed onto the media hangers Placing Media Roll 1 Open Top Cover of the printer Top Cover www meteorbarcode it info meteorbarcode it ...

Page 15: ...and then centrally align with the two Media Shields to closely lean against the media supply roll 3 Locate the media supply roll into the Media Compartment of printer Media Shield Media Hanger Media Compartment www meteorbarcode it info meteorbarcode it ...

Page 16: ...Push the Release Latch to open the printer module 5 Pull a short length of media till it reaches the Platen Roll of printer Platen Roller PUSH Module Release Latch www meteorbarcode it info meteorbarcode it ...

Page 17: ...ositions Make sure media stays under the Media Shaft and centrally under both of the Media Guides 7 Close the printer module and then press firmly at the both sides to properly latch until you hear a click Media Guides Media Shaft www meteorbarcode it info meteorbarcode it ...

Page 18: ... Press the FEED button to feed labels out of the printer 9 To tear media pull the media edge against the Tear Bar as in the direction below Tear Bar Tear Direction www meteorbarcode it info meteorbarcode it ...

Page 19: ...please select media types to Multi Column Labels in the label editing software Bartender UL Software setting steps Argox Bartender UL Seagull Driver Media Types Multi Column Labels Sample of labels with multiple columns www meteorbarcode it info meteorbarcode it ...

Page 20: ... two Ribbon Core Adaptors in printer package and fix them into new ribbon rolls from the left to the right Note Media and ribbon types should be matched to provide with optimal print results Always use ribbon that is wider than the media to protect the print head from wear For direct thermal printing do not load ribbon in the printer Ribbon Core Adaptor www meteorbarcode it info meteorbarcode it ...

Page 21: ...21 Placing Ribbon Rolls 1 Open Top Cover of the printer 2 Push the Release Latch to open the printer module Top Cover PUSH Module Release Latch www meteorbarcode it info meteorbarcode it ...

Page 22: ...22 3 Lift up the printer module to check the Ribbon Supply Holder Ribbon Supply Holder www meteorbarcode it info meteorbarcode it ...

Page 23: ...ches align and lock into the left side of Ribbon Supply hub and then into the right Ribbon Supply Holder Note The Ribbon Supply Holder accepts the coated side of ribbon to be wound ink side IN or wound ink side OUT www meteorbarcode it info meteorbarcode it ...

Page 24: ...ntil the notches align and lock into the left side of Ribbon Pick up hub and then the right Ribbon Pick up Holder Note The Ribbon Pick up Holder accepts the coated side of ribbon to be wound ink side OUT only www meteorbarcode it info meteorbarcode it ...

Page 25: ... firmly at the both sides to properly latch it until you hear a click 7 Rotate Thumb Wheel of Ribbon Pick up Holder to remove slack and ribbon wrinkle and to align the ribbon on the spindles Thumb Wheel www meteorbarcode it info meteorbarcode it ...

Page 26: ...omatically feeds the label stock for a certain length then the printer motor suspends for one second and then prints out a configuration profile Release the FEED button as soon as printer starts to print Note If printer is with PPLB printer language printer will enter Dump mode after printing configuration In Dump mode all characters will be printed in 2 columns the right shows characters received...

Page 27: ...r type Real Time Clock RTC setup available only with RTC Card Internal fonts Printed label length Serial port settings Print speed and darkness Media type setting Print width setting Label length setting Codepage Backfeed setting Calibration mode type Cutter setting www meteorbarcode it info meteorbarcode it ...

Page 28: ...28 Print head test pattern Ethernet information for CP 2140E only Main board DIP switch settings www meteorbarcode it info meteorbarcode it ...

Page 29: ...nd Power indicator will go off in order 3 Once Power indicator becomes lit again release the FEED button 4 Ready indicator will then become lit too At this moment the printer has resumed its factory default settings Note The printer factory default settings are stored in printer s flash these settings remain stored without being erased even the printer power is disconnected www meteorbarcode it in...

Page 30: ...Indicators The following table explains printer controls and indicators functions to help understanding LED indications and printer status Feed Button Power LED Ready LED Power Switch www meteorbarcode it info meteorbarcode it ...

Page 31: ...d POWER indicator will blink When RS 232 communication error is detected POWER indicator will blink Ready LED When printer is started the READY indicator will blink In Ethernet model the READY indicator will blink for several seconds to wait till Ethernet Card is ready When printer receives data from host PC READY indicator will start blinking READY indicator will blink when printing is paused It ...

Page 32: ...rinting tasks sent previously will be resumed automatically later Feed Button Press to advance the label media to the first printing position Press during printing to make printer pause Press and hold while switching on the power to conduct media calibration and print out a configuration profile To resume printing after Media Out or Ribbon Out errors have been resolved www meteorbarcode it info me...

Page 33: ...solutions to resolve the problems printer run into LED Indicators Power and Ready LEDs blink at the same tempo Power LED Ready LED ON ON OFF OFF Possible Problems Solutions Remarks Media sensor cannot index label gaps Check the label path Check the label sensor If a continuous label roll is in use set continuous media printing in driver settings or commands Media out Install a new label roll Paper...

Page 34: ...nly the Power LED blinks Power LED Ready LED ON ON OFF ON Possible Problems Solutions Remarks Serial IO error Check serial baud rate at both of your system and the printer For serial interface only Cutter has failed or there is paper jam inside the cutter Check the cutter or recover paper jam Only applicable when cutter mode to cutter mode Other possible hardware errors Contact the reseller for fu...

Page 35: ...automatically resume the printing tasks sent previously Printer head module unlatched Close the printer module and then press firmly at both the left and the right of printer module to properly latch Printer is in PAUSE status Press FEED button to resume printing Printer is receiving data As soon as all the data has been received Ready LED will stay solid green and automatically resume normal oper...

Page 36: ...wer is turned on If the data has been sent but there is no output from the printer Check the active printer driver and see if Seagull driver for your Windows system and the label printer has been selected Vertical streaks in the printout usually indicate a dirty or faulty print head Refer to the following examples Clean the print head If the problem persists replace the print head www meteorbarcod...

Page 37: ...ature Slow down the print speed Refer to the next chapter and clean the related spare parts Recovery After correcting problems simply press the panel button or restart the printer to continue your print jobs Make sure the LEDs are not blinking and remember to resend your files www meteorbarcode it info meteorbarcode it ...

Page 38: ...d 1 1 compliant and provides a full speed 12Mb s interface that is compatible with your existing PC hardware The USB s plug and play design makes installation easy Multiple printers can share a single USB port hub Note 1 You must insert the power supply s barrel connector into the power jack on the back of the printer before connecting communication cables 2 This printer complies with FCC Rules an...

Page 39: ...face cable connects to the printer connector at the host computer For pin out information refer to the Reference Technical Information Interface Specification Serial and Parallel Cabling Requirements Data cables must be of fully shielded construction and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical nois...

Page 40: ...Description Both Off No Ethernet link detected Blinking The printer waits for printer ready It will take about 20 seconds to be ready Green Speed LED On 100 Mbps link Off 10 Mbps link Amber Link Activity LED On link up Off link down Flash activity CP 2140E Ethernet LED Indicators Note When using Ethernet model printer please wait till the Ready Indicator to stop blinking before starting printer op...

Page 41: ...screens included for these steps are taken from Windows XP steps in other versions of operation systems are similar Installing a Plug and Play printer driver for USB only Note We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull Even though the Add Printer Wizard is from Microsoft it to...

Page 42: ... Play and you have successfully connected it using a USB cable then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver Click Cancel and do not install the driver using this wizard 3 Prepare the documentation and software CD Rom from printer package and then install to CD Rom drive of your computer The CD Rom will bring out...

Page 43: ... Driver version and then start installation Instead of the flash prompt above another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located www meteorbarcode it info meteorbarcode it ...

Page 44: ...44 5 On the Seagull Driver Wizard prompt select the first radio button to Install a driver for a Plug and Play printer Then click Next www meteorbarcode it info meteorbarcode it ...

Page 45: ...select do not share this printer and click Next 7 Check all the data on the showing screen if it is correct click Finish Argox CP 2140 PPLB Argox CP 2140 PPLB Argox CP 2140 PPLB Argox CP 2140 PPLB USB002 www meteorbarcode it info meteorbarcode it ...

Page 46: ... copied to your system click Finish 9 After driver installation is complete click Close The driver should now be installed Installing printer Argox CP 2140 PPLB Installed printer Argox CP 2140 PPLB www meteorbarcode it info meteorbarcode it ...

Page 47: ...d of the cable to printer s power socket Connect the Parallel cable Serial cable or Ethernet cable to the proper port on the printer and on your computer 2 Prepare the documentation and software CD Rom from printer package and then install to CD Rom drive of your computer The CD Rom will bring out the following prompt Click Go www meteorbarcode it info meteorbarcode it ...

Page 48: ... Driver version and then start installation Instead of the flash prompt above another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located www meteorbarcode it info meteorbarcode it ...

Page 49: ...49 4 On the prompt Windows Printer Driver select I accept and click Next 5 Assign the directory to keep Seagull driver for example C Seagull and click Next www meteorbarcode it info meteorbarcode it ...

Page 50: ...50 6 Click Finish 7 Select Install printer drivers and Click Next www meteorbarcode it info meteorbarcode it ...

Page 51: ...emulation the following examples are based on model CP 2140 PPLB 9 Select the port of the printer and click Next Argox CP 2140 PPLB Argox CP 2140 PPLB LPT1 Parallel Port40 PPLB www meteorbarcode it info meteorbarcode it ...

Page 52: ... select do not share this printer and click Next 11 Check all the data on the showing screen if it is correct click Finish Argox CP 2140 PPLB Argox CP 2140 PPLB Argox CP 2140 PPLB Argox CP 2140 PPLB LPT1 www meteorbarcode it info meteorbarcode it ...

Page 53: ... copied to your system click Finish 13 After driver installation is complete click Close The driver should now be installed Installing printer Argox CP 2140 PPLB Installed printer Argox CP 2140 PPLB www meteorbarcode it info meteorbarcode it ...

Page 54: ... environments or if it s found that print quality is degraded please clean print heads more frequently Cleaning Material Surface of print head s heating element is very fragile To prevent from any possible damage please use soft cloth cotton buds with Ethanol or IPA to clean print head surface It s strongly recommended to wear hand gloves during cleaning progress Do not touch print head surface by...

Page 55: ...Line of print head gently without excessive stress Do not wipe back and forth to avoid dust or dirt on cleaning cotton would be attached onto print head again Special Caution Warranty of print heads will be void if print head serial number is removed altered defected or made illegible under every circumstance www meteorbarcode it info meteorbarcode it ...

Page 56: ... x 1 Communication Interface Parallel RS 232 Baud rate 115200 bps USB 2 0 Ethernet RS 232 Baud rate 115200 bps USB 2 0 Fonts Internal character sets standard 5 alpha numeric fonts from 0 049 H 0 23 H 1 25mm 6 0mm Internal fonts are expandable up to 24x24 4 direction 0 270 rotation Soft fonts are downloadable 1D Barcodes PPLA Code 39 standard with checksum digit Code 93 Interleaved 2of 5 standard w...

Page 57: ... die cut continuous fan fold tags ticket in thermal paper or plain paper and fabric label Media Max Width 4 25 108mm Min Width 1 25 4mm Thickness 0 0025 0 01 0 0635 0 254mm Max roll capacity OD 5 127mm Core size 1 25 4mm Max roll capacity OD 4 5 114 3mm Core size 0 5 12 7mm optional Ribbon Ribbon roll max OD 2 6 67mm Ribbon Length max 300m Core size ID 1 25 4mm with notch Ribbon Width 1 4 Wax Wax ...

Page 58: ...mbol sets Symbol sets Code pages Courier font symbol set Roman 8 ECMA 94 PC PC A PC B Legal and PC437 Greek Russian Soft fonts Downloadable soft fonts Font size 1x1 to 24x24 times Character rotation 0 90 180 270 degree 4 direction rotation Graphics PCX BMP IMG HEX GDI Bar code types Code 39 standard with checksum digit Code 93 Interleaved 2of 5 standard with checksum digit with human readable chec...

Page 59: ...gree 4 direction rotation Graphics PCX BMP IMG HEX GDI Binary raster Bar code types Code 39 standard with checksum digit Code 93 Interleaved 2 of 5 standard with checksum digit with human readable check digit EAN 8 standard 2 digit add on 5 digit add on EAN 13 standard 2 digit add on 5 digit add on UPC A standard 2 digit add on 5digit add on UPC E standard 2 digit add on 5 digit add on Postnet Cod...

Page 60: ...aling pair 3 D Differential data signaling pair 4 GND Ground Serial Interface The RS232 connector on the printer side is a female DB 9 Pin Direction Definition 1 Shorted to Pin 6 2 In RxData 3 Out TxData 4 N C 5 Ground 6 Shorted to Pin 1 7 Out RTS 8 In CTS 9 Out 5V 1 2 3 4 1 2 3 4 USB series B Receptacle Interface www meteorbarcode it info meteorbarcode it ...

Page 61: ...ition 1 In n STROBE 16 Ground 2 9 In Data 1 8 17 Ground 10 Out nACK 18 NC 11 Out BUSY 19 30 Ground 12 Out PE 31 In NC 13 Out 5V 32 Out nFAULT 14 In NC 33 35 NC 15 NC 36 In NC Auto Polling Both the serial port and parallel port of this printer can be activated at the same time i e the printer can simultaneously communicate with two PCs via different ports However as no port contention is made for t...

Page 62: ...RX 2 3 TX CTS 5 7 RTS CTS 8 7 RTS RTS 4 8 CTR RTS 7 8 CTS GND 7 5 GND GND 5 5 GND Alternatively you can just connect the 3 wires in the following way Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible TX 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX GND 7 5 GND GND 5 5 GND pin 4 pin 4 pin 5 pin 6 pin 6 pin 7 pin 20 pin 8 www meteorbarcode it info meteorbarcode it ...

Page 63: ...roblem free Baud rate 2400 4800 9600 default 19200 38400 57600 115200 bauds programmable by command Data format always 8 data bits 1 start bit and 1 stop bit Parity always non parity Handshaking XON XOFF as well as CTS RTS hardware flow control If you run an application with the bundled printer driver under Windows and use the serial port you should check the above parameters and set the flow cont...

Page 64: ...net Interface The following port complies with Ethernet communication Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Reserved 5 Reserved 6 Receive 7 Reserved 8 Reserved www meteorbarcode it info meteorbarcode it ...

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