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79 

Miscellaneous 

 

  If the host shows "Printer Time out" 

1.  Check if the communication cable (parallel or serial) is 

connected securely to your parallel or serial port on the PC 
and to the connector on the printer at the other end. 

2.  Check if the printer power is turned on. 

 

  If the data has been sent, but there is no output from the 

printer. Check the active printer driver, and see if Label Dr. for 
your Windows system and the label printer has been selected. 

 

Vertical streaks in the printout usually indicate a dirty or faulty print 

head. (Refer to the following examples.) Clean the print head. If 

the problem persists, replace the print head. 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 

80 

  Poor printout quality: 

 

The ribbon may not be qualified. 

 

The media may not be qualified. 

 

Adjust the Darkness (heat temperature). 

 

Slow down the print speed. 

 

Refer to the next chapter and clean the related spare parts. 

 

 
Recovery 

 

After correcting problems, simply press the panel button or restart 
the printer to continue your print jobs. Make sure the LEDs are not 
blinking and remember to resend your files. 

 

Summary of Contents for amigo series

Page 1: ... be determined by turning the equipment off and on the user is encouraged to try to correct the interference by the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into a different outlet on a different circuit Consult the dealer or an experience Radio TV technician for help This unit was tested with...

Page 2: ...ore installation 38 Installing the Printer Driver Label Dr 200 38 Installing USB Driver Windows 98 Only 42 Installing Printer Driver Windows 98 Only 45 Installing the USB Driver Plug and Play 48 Installing the USB Driver in Windows Vista Plug and Play 54 Setting Parameters 60 For Win 98 62 For Win 2000 65 For Win XP 69 4 For Windows Vista 73 Troubleshooting 76 LED Diagnosis 76 Miscellaneous 79 Rec...

Page 3: ...lustrations are provided to help you quickly become familiar with the printer Unpacking After receiving your printer please check for possible shipping damage 1 Inspect the outside of both the box and the printer for possible damage 2 Open the top cover of the printer to see if the media compartments are in order Note If damage has occurred contact your shipping company immediately to file a claim...

Page 4: ... parallel connector 1 Insert the barrel connector of the Power Supply into the power jack on the back of the printer 2 Insert the separate power cord into the Power Supply 3 Plug the other end of the cord into an AC electrical outlet 8 Getting to Know Your Printer The illustrations that follow describe the Amigo s parts features controls and indicators Parts and Features Top Cover Power Switch Pow...

Page 5: ...on Supply Holder Thermal Printhead 10 Controls and Indicators The printer s controls and indicators are shown in the diagram below The following table explains control and indicator functions Top Cover Power Switch Power Indicator Ready Indicator Feed Button ...

Page 6: ...eed Button Press to advance the label media to the first printing position Press to take the printer out of pause Press and hold while turning on the power to print out a configuration profile 12 Loading Ribbon and Media This section describes how to load ribbon and media in the Amigo Series printers Loading a Ribbon Note This section does not apply to direct thermal printing 1 Lift the top cover ...

Page 7: ... 4 Unwrap the ribbon roll pack and separate the ribbon roll and the bare core 5 Attach the edge of the ribbon on the bare core and wind it a little bit onto the core 6 Insert the ribbon roll into the supply holder First snap in the right side and then the left side Ribbon Roll ...

Page 8: ...15 7 Turn back the print head module and then insert the bare core into the pick up holder First snap in the right side then the left side 16 ...

Page 9: ...edia The Amigo Series printers offer three different loading modes standard peel off or with a cutter Standard mode allows you to collect each label freely Peel off mode peels backing material away from the label as it prints After the label is removed the next label prints Cutter mode automatically cuts the label after it prints Standard Mode 1 Lift the top cover to expose the media compartment ...

Page 10: ...ch the print head module 5 Open the peeler cover to allow the labels through the slot Media Compartment Media Hanger Ribbon Roll 20 6 Lead the labels through the media guides with the other hand The media guide adjusts centrally to fit with different label widths Media Guides ...

Page 11: ...ress the print head module down firmly on both sides until you hear a snap Print Head Module 22 8 Close the top cover and turn on the printer or press the feed button if the printer is already on Feed Button ...

Page 12: ...23 Peel Off Mode 1 Unscrew the two screws behind the peeler cover 2 Remove the peeler cover Screw 24 3 Plug in the dispenser connecter 4 Mount the dispenser module Dispenser Connecter Dispenser Module ...

Page 13: ... the labels through the media guides and dispenser Media Guides Dispenser Screws 26 7 Press down the print head module firmly until you hear a snap 8 Close the top cover and turn on the printer or press the feed button if the printer is already on Feed Button ...

Page 14: ... does not make the printer peel Peeling occurs only when the software is properly set Label Backing Paper Feed Button Label Backing Paper Feed Button 28 Cutter Mode 1 First plug the cutter baby board into JP29 on the main board 2 Unscrew the two screws behind the peeler cover 3 Remove the peeler cover Peeler Cover Screw ...

Page 15: ...29 4 Unscrew the screw on the printer module 5 Remove the tear off bar Screw Tear Off Bar 30 6 Plug in the cutter connecter 7 Secure the screw of cutter module Cutter Connecter Cutter Module Screw ...

Page 16: ...nt head module firmly on both sides until you hear a snap Print Head Module 32 10 Close the top cover and turn on the printer or press the feed button if the printer is already on Note The feed button does not make the printer cut Cutting occurs only when the software is properly set Feed Button ...

Page 17: ...ds for one second and then prints out a configuration profile The profile includes firmware version ROM checksum RS 232 thermal transfer direct thermal settings hardware configuration and font types 3 At PPLB emulation the printer enters character dump mode To exit from dump mode press the feed button again If you accidentally print the label without exiting from dump mode in advance you need to t...

Page 18: ...his printer complies with FCC Rules and Regulations Part 15 for Class A Equipment for use with fully shielded six foot data cables Use of longer cables or unshielded cables may increase radiated emissions above Class A limits Serial RS 232 Interface Requirements The required cable must have a nine pin D type male connector on one end which is plugged into the mating serial port located on the back...

Page 19: ...ossible 6 ft or 1 83m recommended Do not tightly bundle the data cables with power cords Do not tie the data cables to power wire conduits Notes 1 Centronics allows a much higher communication speed than serial 2 The printer automatically detects parallel or serial port No need to set a switch or send a command 3 Default settings are included in the configuration report 38 Communicating with the P...

Page 20: ... dpi modes with 4 inches print width you should select Label Dr 200 4 inch model 4 Select the port of the printer and click Next 40 5 After the related files have been copied to your system click Next 6 After the installation is complete click Finish 7 Click Yes ...

Page 21: ... driver 3 If you install new bar code application software such as Bartender Ultra Lite you should activate the seagull driver for Argox printers 42 Installing USB Driver Windows 98 Only Note Uninstall the printer driver before installing the USB driver 1 Connect the label printer to a computer with a USB cable 2 Turn on the printer s power 3 The window Add New Hardware Wizard will pop click Next ...

Page 22: ...43 5 Select new driver location Click Next 6 Click Next 44 7 Click Finish 8 Click Next ...

Page 23: ...Windows 98 Only 9 Select Search for the best driver for your device Recommended 10 Click Next 11 Select Specify a location 12 Click Browse and choose Label Dr 200 location 46 13 Select Win98 14 Click OK 15 Click Next 16 Click Next ...

Page 24: ...nd support USB Plug and Play for Windows XP Windows 2003 and Windows 2000 1 Extract the PrinterDriver exe to the fixed route C Label Dr 200 for example 2 Connect the label printer to a computer with a USB cable 3 Turn on the printer s power and the system detects the device automatically 4 Select Install from a list or specific location Advanced click Next ...

Page 25: ...49 5 Select Search for the best driver in these locations and choose Include this location in the search Input the location of the printer driver click Next 50 6 Select Continue Anyway ...

Page 26: ...51 7 Click Finish 52 8 The Label Dr 200 4 inch model printer is added in ...

Page 27: ...dows Vista Plug and Play 1 Extract the PrinterDriver exe to the fixed route C Label Dr 200 for example 2 Connect the label printer to a computer with a USB cable 3 Turn on the printer s power and the system detects the device automatically 4 Select Locate and install driver software recommended 5 Pop the window User access control and click Continue ...

Page 28: ...55 6 Select I don t have the disk Show me the other options 56 7 Select Browse my computer for driver software advanced ...

Page 29: ...57 8 Input the location of printer driver C Dr200 Printer Driver_ x86 Win Vista 4 inch mode for example 58 9 Select Install this driver software anyway 10 The related files start to copy to your system ...

Page 30: ...ing Parameters After installing the driver follow the path below to set parameters Windows 98 2000 2003 Start Settings Printers Label Dr Properties Windows XP Start Settings Printers and Faxes Label Dr Properties Windows Vista Start Control Panel Printers Label Dr Properties ...

Page 31: ...value or darkness from this field Darkness values range from 0 to 15 Copies This function designates the number of printed copies of each page More options Accessories To use the cutter or peeler function enter More Options and select one of the items Device options Speed Set print speed For the A 200 speed ranges from 1 to 4 IPS for the A 150 speed ranges from 1 to 3 IPS 62 For Win 98 Ports In th...

Page 32: ...Click More Options Select Enable w o cutter peeler Click OK Print quality Speed In the Properties menu Click Device Options Select parameters Click OK 64 Create a custom size In the Properties menu Click Paper Select Custom User Defined Size Set a custom size Click OK ...

Page 33: ...Click Paper Quality and select media type Click OK 66 Orientation Page order In Printing Preferences Click Layout Select Portrait or Landscape Click Page order Select Front to Back or Back to Front Click OK Paper size Copies Print quality Speed Output bin Accessory setting In Printing Preferences Click Layout Click Advanced Click each item to select parameters Click OK ...

Page 34: ...Click button Advanced Click button Customize Select paper size or add new paper size Click OK 68 Create a custom size In the Printers menu Right click Select Server Properties Enter a form name for in Form Description for Reset paper size in Measurements Click OK ...

Page 35: ...erences Click Paper Quality Select media type Click OK 70 Orientation Page order In Printing Preferences Click Layout Select Portrait or Landscape Click Page order Select Front to Back or Back to Front Click OK Paper size Copies Print quality Speed Output bin Accessory setting In Printing Preferences Click Layout Click Advanced Click items to select parameters Click OK ...

Page 36: ...ag Layout Click button Advanced Click button Customize Select paper size or add new paper size Click OK 72 Create a custom size In the Printers menu Right click Select Server Properties Enter a Form name Reset paper size in the Form description Click OK ...

Page 37: ...utton Click Layout Select Portrait or Landscape Click OK 74 Paper Size Copy Count Print Quality Speed Output Bin Accessory setting Printinh Preferences menu Click Layout Click Advanced button Click each item to select the parameters Click OK Paper Source Media type Media Darkness Printing Preferences menu Click Paper Quality Select media type Select Darkness Click OK ...

Page 38: ...e Power and Ready LEDs are blinking it means you may have a problem To understand the problem please check the Power and Ready LEDs and refer to the following solutions LED Indicators Power and Ready LEDs blink at the same tempo Power LED Ready LED ON ON OFF OFF Possible Problems Solutions Remarks Miss detect gap Check the label path Check the label sensor If you use a continuous label roll and ru...

Page 39: ...ssible Problems Solutions Remarks Serial IO error Check the baud rate Not for Centronics Memory full Add the extension RAM Cutter failed or jam at cutter Check the cutter Recover the jam Occurs only when installing or setting the cutter Hardware error Call for service 78 LED Indicators Only the Ready LED blinks Power LED Ready LED ON ON ON OFF Possible Problems Solutions Remarks Print head too hot...

Page 40: ... the label printer has been selected Vertical streaks in the printout usually indicate a dirty or faulty print head Refer to the following examples Clean the print head If the problem persists replace the print head 80 Poor printout quality The ribbon may not be qualified The media may not be qualified Adjust the Darkness heat temperature Slow down the print speed Refer to the next chapter and cle...

Page 41: ... soak the cotton bud excessively Thermal Print Head Thermal paper stock and the ribbon release debris on the print head which degrades printing quality Clean the print head with methanol or isopropyl alcohol and a cotton bud Do not touch the heater element with your fingers Debris or dirt on the roller should be cleaned with alcohol Media Sensor Debris or dirt on the media sensor can cause a miss ...

Page 42: ...nting speed 2 5 ips condition approach D8 30 Printing length Max 100 2540 mm Printing width Max 4 1 104 1 mm Memory 8MB SDRAM 4MB Flash ROM CPU type 32 bit RISC Microprocessor 100 MHz Media sensor Reflective See through 2 Display LED indicators x 2 Operation interface Button x 1 Communication interface RS232 serial Bi USB Full Speed RS 232 serial Bi USB Full Speed Ethernet Fonts Internal character...

Page 43: ...vironment 40ºF 100ºF 4ºC 38ºC 10 90 non condensing Optional items Cutter Dispenser kit Real time clock card ArgoKee Add on card External 8 OD media stacker 86 Fonts Bar Codes and Graphics Specification The specifications of fonts bar codes and graphics depends on the printer emulation The emulation PPLB is a printer programming language through which the host can communicate with your printer Prin...

Page 44: ... buffer technology If you just print texts or barcodes the maximum length is more than 30 inches If you print many graphics the maximum length can only be a few inches with standard onboard RAM Extension RAM font card and flash card use the same connector and cannot function at the same time 88 Interface Specifications USB Interface Pin Signal Name 1 VBUS 2 D 3 D 4 GND 1 2 3 4 1 2 3 4 USB series B...

Page 45: ...9P Host 9S Printer 9P PC or compatible PC or compatible DTR 20 1 DSR DTR 4 1 DSR DSR 6 6 DTR DSR 6 6 DTR TX 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX CTS 5 7 RTS CTS 8 7 RTS RTS 4 8 CTR RTS 7 8 CTS GND 7 5 GND GND 5 5 GND Alternatively you can just connect the 3 wires in the following way Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible TX 2 2 RX TX 3 2 RX RX 3 3 TX RX 2 3 TX GN...

Page 46: ... set the flow control to Xon Xoff or hardware 92 Parallel Centronics The parallel port is a standard 36 pin Centronics connector Pin assignments are as follows Pin Direction Definition Pin Direction Definition 1 In STROBE 13 Out SELECT 2 In Data1 14 15 NC 3 In Data 2 16 Ground 4 In Data3 17 Ground 5 In Data4 18 NC 6 In Data5 19 30 Ground 7 In Data6 31 NC 8 In Data7 32 Out Fault 9 In Data8 33 36 NC...

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