FREQUENTLY ASKED QUESTIONS
WARRANTY
30A 120V Surge Protector
Limited Product Liability
LKQ Specialty Products Group warrants that the materials and electronics within the housing of the Arcon Surge Protector (30A or 50A models) are to be free of defects
in materials and workmanship for a period of one (1) year from the date of original retail purchase.
Eligibility
To be eligible for warranty replacement, the product must be purchased in the United States from an authorized retailer and proof of purchase is required. This warranty
applies to the original retail purchaser only, and is not transferable.
Coverage
LKQ Specialty Products Group’s liability is limited solely to the replacement of the defective product. Warranty coverage is for any failure that is proven to be a failure in
material or workmanship under normal use during the applicable warranty period.
To Obtain Warranty Service
LKQ Specialty Products Group may request that defective parts be returned. It is the responsibility of the end user to return the product as directed by the warranty
administration center. Anything replaced under warranty becomes the property of LKQ Specialty Products Group. Do not return the product to the store where you
purchased it. Contact our national customer service center at: 800-495-5858. If contacting us by fax or e-mail, be sure to include a description of the problem as well as
your contact info (name, address, phone, fax, and e-mail) along with proof of purchase.
Exclusions
THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, DEGRADATION, USE IN AN
APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED, OR ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE ATTACHMENTS OR
PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PRODUCT.
This warranty does not cover any:
• Damage or injury caused by improper use and/or failure to obey safety warnings and instructions.
• Damage caused by anything the surge protector is connected to.
• Damage to the outside case or cords.
• Acts of God, normal use wear and tear, depletion, modification or abuse.
Disclaimer of Consequential Damage and Limitation of Implied Warranties
LKQ SPECIALTY PRODUCTS GROUP DENIES ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE. ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY. Some
states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages. Therefore, the
above exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Why does the Arcon 30A Surge Protector detect low
voltage?
Low voltage can cause damage to an electrical appliance because of unexpected
shut down or as a result of components overcompensating, burning out,
overheating, or feeding back. If you detect low voltage at a power source, you
should avoid connecting to that source and move to an alternate 30A 120V
power source.
Can I use an extension cord with the Arcon 30A
Surge Protector?
Yes, as long as the extension cord is rated at 30A or higher.
Does the Arcon 30A Surge Protector offer protection
from a lightning strike?
Yes.
Can I use a power cord adapter with the Arcon 30A
Surge Protector?
Yes, if it’s rated properly and in good condition. Remember that adapters are
meant for temporary use.
The Arcon Surge Protector is also available in 50A 240V.
www.ArconElectrical.com
© 2018-2020 LKQ Specialty Products Group, Elkhart, IN 46516.
2019-11-22, v2
Can I use a voltage regulator with the Arcon 30A
Surge Protector?
Yes, as long as the voltage regulator is rated at 30A or higher. Connect the
voltage regulator after you connect your surge protector to the power source.
Will my Arcon 30A Surge Protector last forever?
No. In fact, surge protectors usually wear out in a few years or less. This is
due to the components being exposed to persistent voltage fluctuations and
suppression of unwanted voltage spikes over time. A surge protector is a
consumable device that degrades when it is exposed to surges until it has
sacrificed itself to protect your RV. The rate at which it degrades is dependent
on the number and size of the surges it is protecting your RV from. One or two
very large surges could degrade it or it could protect your RV from thousands of
small surges. Once the indicator lights don’t illuminate and you’ve confirmed this
condition with multiple power sources, then the device has served its purpose
and it’s time to be replaced.
