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Note to International Customers-
For warranty and repair service outside of the USA, please send your product directly to your countries
authorized Arc Audio distributor for your service needs. As a customer you do have the option to send your
product directly back to the factory in the USA but you will be responsible for "ALL" shipping costs, taxes,
and duties to and from the USA. Return shipping charges and fee's must be paid by Credit Card with a
signed credit card authorization form prior to the return shipment. This includes shipping cost, customs
fee's, duties, local and government import/export tax's, broker's fee's and any other misc. fee's that could be
added by your local government or other international agencies. International warranty shipments will not
be accepted without a proper return authorization number and/or sales receipt documentation.
ARC AUDIO warrants all new products against defects in material and workmanship for a period of ONE
(1) YEAR from the original date of purchase from an AUTHORIZED ARC AUDIO RETAILER.
This warranty is not transferable and applies only to the original retail purchaser of the product from an
authorized ARC AUDIO retailer. Upon inspection by ARC AUDIO should services be necessary under this
warranty for any reason due to manufacture defects ARC AUDIO will, at its sole discretion, repair or
replace the defective product with new or similar conditioned product at no charge.
THIS WARRANTY DOES NOT COVER INSTALLATION OR DAMAGE RESULTING FROM
ACCIDNT, MISUSE, ABUSE, IMPROPER WIRING, OPERATION OUTSIDE OF UNIT OUTSIDE OF
MANUFACTURES SPECIFICATIONS, OR AGAINST INSTRUCTIONS IN OWNERS MANUAL. IN
ADDITION ANY PRODUCT THAT HAS BEN OPENED, TEMPERED WITH OR MODIFIED, OR IF
ANY SERIAL NUMBERS HAVE BEEN REMOVED OR ALTERED WILL NOT BE COVERED BY
ANY PART OF THE MANUFACTURES WARRANTY.
All warranty returns should be sent to ARC AUDIO freight prepaid and must be accompanied by
proof of purchase (a copy of the original sales receipt). Direct returns from consumers or non-authorized
retailers will be refused unless specifically authorized by ARC AUDIO with a valid return authorization
number.
All warranty returns must be packed in original packaging and be accompanied by a copy of the
original printed sales receipt. Product damaged in shipment due to improper packaging will not be covered
under this warranty and the customer or retailer will be charged full cost to repair the specific piece of
product back to a like new or similar condition.
In no event will ARC AUDIO be liable for incidental, consequential, or other damages resulting
from the use of this product, this includes but is not limited to, damage of hearing, property or person,
damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law,
damages for personal injury. This warranty gives you specific legal rights, and you may have other rights,
which vary from state to state. This warranty applies to products sold and used in the United States of
America. In all other countries please contact your distributor.
The following are examples of what is not covered under Arc Audio’s warranty policy-
Any Product that is missing or has altered/damaged Serial numbers
Any Product that has been damaged as a result of physical abuse
Any Product that has been modified or altered from its original form or design and/or repair has been
attempted by unauthorized repair facilities.
Any product that has been previously owned by another use and was sold private party. (Arc Audio’s
warranty policy is not transferable to third party or second hand users)
Any product purchased from ANY form of online marketplace (web sites, EBay or similar auction site,
web site talk forum sales, etc)
Any product not purchased at a brick and mortar authorized store front location.
Any Speaker or Subwoofer than has been damaged to over-powering causing burnt voice coils and/or
mechanical failures such as ripped spiders or surrounds.
Product that has not been installed as per manufacture recommendations including wiring and
installation related damage to product.
Cosmetic damage due to installation, shipping and handling, and normal wear and tear.
Arc Audio will not be responsible for any product that has any kind of custom finish or customized
cosmetic additions that differs from the original form as manufacture from Arc Audio.
Products damaged by “Acts of God” (Flood, Fire, Infestations, etc.)
ARC AUDIO WARRANTY AND SERVICE GUIDELINES
ARC Audio
4719 Greenleaf Cir #4
Modesto, CA 95356
Tel: 866-258-0288
Always use the crossovers. To leave the crossover
out will result in almost certain damage to the
component speakers.
Care must be taken not to mix the tweeter and
woofer connections. The system will not work and
may be damaged.
Do not add more speakers to the crossover. The
crossover is designed for the speakers provided
only.
If you have any Question about this product please call
ARC Audio Technical Service:
209-543-8706
A Few Do’s and Don’ts
