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Aquos SHV39, Notes On Usage, Page: 4 / 55

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Aquos SHV39 Notes On Usage Download Page 4

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* “The Company” as appears in this manual refers to the following companies: 

Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY 
Manufactured by: SHARP CORPORATION

 

■

ROBOQUL

 

•

ROBOQUL is only for domestic use. 
Customer is responsible for use of ROBOQUL overseas. 
Since use of ROBOQUL oversea may violate the relevant laws of the country/
region you visit, confirm them in advance.

 

◎

Reproduction of the content of this manual in part or in whole is 
prohibited.

 

◎

The content of this manual is subject to change without notice.

 

◎

Every effort has been made in the preparation of this manual. Should you 
notice any unclear points, omissions, etc., feel free to contact us.

Summary of Contents for SHV39

Page 1: ...ercially available microSDHC memory card commercially available and microSDXC memory card commercially available are abbreviated as microSD memory card or microSD For illustrations and descriptions in this manual refer to Basic Manual available on the au homepage and on the product Notes on Usage July 2017 1st Edition Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by SHAR...

Page 2: ... confidential communication features VoLTE LTE network by au is used when connecting with organizations that receive emergency call within Japan You cannot connect using 3G circuit switched network The product is compatible with au World Service Each network service in this manual varies depending on the area and service content Since the product is a radio station under the Radio Law you may be a...

Page 3: ...portant contents Note that the Company assumes no responsibility for any damages or lost profits resulting from altered or lost contents Note that content data both charged or free content saved on the product cannot be returned to the customer when the product is replaced for repair of a fault for example The product uses liquid crystal for its display The display response speed may become slow w...

Page 4: ...ponsible for use of ROBOQUL overseas Since use of ROBOQUL oversea may violate the relevant laws of the country region you visit confirm them in advance Reproduction of the content of this manual in part or in whole is prohibited The content of this manual is subject to change without notice Every effort has been made in the preparation of this manual Should you notice any unclear points omissions ...

Page 5: ...ediately result from improper use WARNING This symbol indicates that death or serious injury 1 may result from improper use CAUTION This symbol indicates that minor injury 2 and or physical damage 3 may result from improper use 1 Serious injury This refers to loss of sight injury burns high and low temperature electric shock broken bones injuries with residual aftereffects from poisoning etc and i...

Page 6: ...connect plug from power outlet Indicates that the power plug must be disconnected from the power outlet Precautions Common to the Main Unit Charger au IC Card Peripheral Devices DANGER Prohibited Do not use store or leave the equipment in locations subject to high temperatures or accumulation of heat near a fire or heating unit in a kotatsu or bedding under direct sunlight inside a vehicle on a ho...

Page 7: ...equipment in your pocket do not allow it to be hit with or nipped in objects May cause fires burns injury etc because of damage of the internal battery Take particular care with the followings Sitting or squatting down while putting the equipment in your pocket of trousers or skirt Allow the equipment to be nipped in the door or vehicular door while putting the equipment in your pocket of outerwea...

Page 8: ...ARNING Prohibited Do not subject the equipment to strong force impacts or vibration such as letting it fall stepping on it or throwing it May cause fires burns injury electric shock etc Prohibited Do not allow conductive materials such as metal objects and pencil lead to come into contact with the charging jack or external connection jack or dust to get inside it May cause fires burns injury elect...

Page 9: ...eformation is found during use charge or storage follow the instructions below Unplug the power plug from the outlet Turn off the product May cause fires burns injury electric shock etc if you do not follow the instructions above CAUTION Prohibited Do not use a damaged equipment May cause fires burns injury etc Prohibited Do not leave the equipment on unstable surfaces such as on a wobbly table or...

Page 10: ...or a long time when you fall asleep etc The product or specified charger sold separately may become warm when using an application a call data communication watching TV or video etc for a long time or charging Directly touching a warmed part for a long time may cause redness itching rashes low temperature burns etc on your skin depending on your constitution or health condition Main Unit DANGER Pr...

Page 11: ...the mobile light at anyone driving a car or other vehicles May prevent a driver from driving safely and cause a traffic accident etc Prohibited Do not watch the screen which is flashing repeatedly for a long time May cause spasm or loss of consciousness Prohibited Do not allow water or other liquids drinking water sweat seawater pet urine etc metal flammable material or other foreign object to ent...

Page 12: ...al devices because of signals Instruction Keep the product away from the ears during a call in which hands free is set while the ringtone is ringing loudly during stand by etc When you attach the earphone microphone etc to the product to play games video music etc do not make the volume too loud During a call in which hands free is set loud sounds are being emitted from the product Even during sta...

Page 13: ...lectronic signals etc If you use an implanted cardiac pacemaker implanted cardioverter defibrillator or other electronic medical equipment contact the respective manufacturer or dealer to check whether the operation of the equipment is affected by signals Instruction If the display part or camera lens is damaged be careful of broken glass and the exposed inside of the product May cause burns injur...

Page 14: ...ge May cause fires burns injury etc Also may damage to the environment Take the unnecessary product to a sales outlet such as an au shop or follow the instructions by a local institution that handles used products Prohibited If the substance etc inside the internal battery leaks do not get the liquid on your skin face hands etc clothes etc May result in damage your eyes or skin If the internal sub...

Page 15: ...s on materials of each part refer to Material List zP 21 Instruction Make sure that there is no metal a blade of cutter staple etc on the product because the earpiece receiver speaker and out camera section contain parts that generate magnetic waves May cause injury etc because of the adhered object Instruction Look at the display in a well lit place keeping a certain distance Eyesight may be weak...

Page 16: ...hock etc Prohibited Do not connect the voltage converter for overseas travel travel converter to the specified charger sold separately May catch fire or cause overheat electric shock etc Prohibited Do not apply excessive force on the connection part with the specified charger sold separately connected to the product May cause fires burns injury electric shock etc Wet hands prohibited Do not handle...

Page 17: ...ard the jack to connect not applying excessive force on it such as pulling the cord May cause fires burns injury electric shock etc if you do not plug unplug it correctly Instruction If the charging jack is deformed such as bending it immediately stop using Also do not use the deformed one by returning it to the original shape May cause fires burns injury electric shock etc because of short circui...

Page 18: ...he specified charger sold separately or ROBOQUL immediately stop using it and seek medical treatment Use of the product may cause itching rashes eczema etc depending on your constitution or health condition For details on materials of ROBOQUL refer to Material List zP 21 au IC Card CAUTION Instruction Be careful with the cutting surface not to injure any part of your body such as fingers when hand...

Page 19: ...tructions above Instruction When unplugging the SHARP TV antenna cable 02 from the product hold the connector and unplug it not applying excessive force on it such as pulling it May cause fires burns electric shock etc since the cord of the adapter is damaged by pulling it Prohibited Do not touch the SHARP TV antenna cable 02 if you hear thunder May cause electric shock etc Prohibited Do not place...

Page 20: ...ect Tool Sample WARNING Prohibited The tip of the SIM eject tool sample is sharp Do not use it pointing at yourself or others May hit you or others around you resulting in injury or loss of eyesight CAUTION Instruction If any trouble on your skin is occurs immediately stop using it and seek medical treatment Use of the product may cause itching rashes eczema etc depending on your constitution or h...

Page 21: ...ects of signals on the equipment Electromagnetic signals may have harmful effects on the operation of the electronic medical equipment Instruction If there is any chance that the distance between the product and a person closest to you may get shorter than 15 cm such as when you cannot freely move around set the product not to emit radio wave in advance by setting Airplane mode turning the power o...

Page 22: ...ry Black Light Gold Polyester resin Water repellent coating Earpiece Receiver mesh Handset color Zirconia White Polyester resin Aluminum coating Water repellent coating Fingerprint sensor Epoxy resin Hard coating Decoration of fingerprint sensor Aluminum Anodizing Volume up down key Aluminum Anodizing Power key Aluminum Anodizing Camera panel Reinforced glass AR coating Decoration of camera Alumin...

Page 23: ...inum Anodizing IMEI tray PET resin None ROBOQUL Part Material Surface treatment Top cabinet Surface side ABS resin None Top cabinet Product installation side ABS resin None Bottom cabinet ABS resin None Movable part ABS resin None Charger s plug Metal section SUS Ni plating Charger s plug Resin section LCP resin None Power connection jack Metal section SUS Ni plating Power connection jack Resin se...

Page 24: ... that performance can be fully demonstrated Thoroughly read these precautions to ensure correct use Precautions common to the main unit internal battery charger au IC Card peripheral devices Do not apply excessive force to the product during use Be sure not to put the product into a tightly packed bag or place a heavy object on the product in a bag Sitting on the product in your pocket might damag...

Page 25: ...ld or humid places Use within an ambient temperature range of 5 C to 35 C and humidity range of 35 to 85 SHV39 au IC Card inserted into the SHV39 For using the product in a bathroom refer to Precautions when using the product in a bathroom zP 35 Do not use in places subject to lots of dust or vibration Doing so might cause a fault Clean the product with a soft dry cloth such as the type used for e...

Page 26: ...iding a motorbike is prohibited by law Use of a cell phone while riding a bicycle may be punishable by some regulations Do not use or charge the product in the bag or with it covered by bedding etc Doing so might cause a fault When using a charger or external device insert remove the connector straight to from the jack Inserting removing in an incorrect orientation might cause a fault Do not expos...

Page 27: ...aw and certification of conformity with technical regulations for the terminal based on the Telecommunications Business Law and the Technical Conformity Mark can be confirmed in the product as a certificate Confirm contents of electrical certificates in the product for information on certification If the modifications are made to the internal components the certification of conformity with technic...

Page 28: ...hpiece microphone speaker sub microphone with stickers or fingers may hinder product performance If you hold the phone to talk with hair covering your ear the proximity sensor may malfunction This may cause the display to remain on allowing the call to be disrupted if the display is accidentally touched If the display gets damaged immediately stop use and contact an au shop or Repair and Delivery ...

Page 29: ... is designed to be lightly touched by fingers Do not apply strong pressure with your fingers or sharp pointed objects such as ballpoint pens and pins on the touch panel Internal battery The internal battery of the product is a lithium ion battery The internal battery is not fully charged at the time of purchase Charge the battery before using the product Also charge the battery after long periods ...

Page 30: ...d is not a problem in terms of safety Charger Do not wrap the power cord of the specified charger sold separately around the charger Also do not forcibly bend the charger s plug or the connection between the connector and power cord Do not apply excessive force to it such as placing a heavy object on the cable of it or pulling it Doing so might cause a fault When unplugging the power plug of the s...

Page 31: ...crophone jack or deform it Remove the SHARP TV antenna cable 02 from the product when not using SIM eject tool sample Do not insert the SIM eject tool sample into a hole other than the au IC Card microSD memory card tray Doing so might cause a fault or damage it Do not apply excessive force to the SIM eject tool during use Doing so might cause a fault or damage it When disposing of the the SIM eje...

Page 32: ...ct sometimes disappears or is altered by unexpected factors such as static electricity or a fault or by repair mishandling etc Notes on Waterproof and Dustproof Properties Before using the product thoroughly read the contents of Notes on Waterproof and Dustproof Properties to ensure correct use Failure to follow the contents described in these sections may cause liquid or dust to get inside result...

Page 33: ...er at the room temperature 5 C to 35 C Handling the product Close the au IC Card microSD memory card tray securely The waterproof property is shown its ability by completely closing the cover Even a fine obstacle hair sand tiny fiber etc put between contact surface may cause liquid or dust to get inside If liquid such as water is splashed onto the product with the au IC Card microSD memory card tr...

Page 34: ...Product Do not let the product submerged into or get wet with the liquids seawater water from a swimming pool hot water of hot spring water containing soap detergent or bath powder alcohol soft drink seasoning etc other than tap water Also do not use it in a place where it gets wet with pet urine If it gets wet immediately rinse it with tap water If foreign object such as salt water seawater drink...

Page 35: ...at on water Do not use the product in heavy rain Do not leave the product wet Doing so may let the liquids freeze on the product in cold places or otherwise cause fault Volumes may temporarily become lower due to water entering in the earpiece mouthpiece and speaker Drain water and dry the product well before use Do not place the product directly on sand at a beach sandbox etc or on mud Grains of ...

Page 36: ...ly in the specific procedure All function s continuous operations are not completely guaranteed Take care not to get the product wet with high temperature water The rapid changes of temperature may cause condensation Wait until the product reaches room temperature before you bring it from a cold place into a warm bathroom etc Also do not get the warmed product wet with cold water in a bathroom Doi...

Page 37: ...al accessories are not waterproof dustproof Be sure to check the following items before and after charging Check that there are no water drops or foreign objects on the product If foreign objects are attached on the product immediately wash it away Also if it is wet or after it gets wet drain water well and wipe remaining water off with a clean dry cloth etc before inserting the USB Type C plug in...

Page 38: ...fore washing the product Do not wash the product with a washing machine or an ultrasound bath The earphone microphone jack section and external connection jack section are especially subject to stain such as dust or sand adhesion Wash away stain carefully so as not to keep it remaining in the sections Also after washing it away make sure the sections get sufficiently dried off before using the pro...

Page 39: ...ing in the earphone microphone jack section external connection jack section earpiece receiver section mouthpiece microphone section speaker section key section sub microphone section etc A Wipe off water on the surface of the product carefully with a dry and clean cloth etc ...

Page 40: ... water splashing Make sure of the safety around you and shake the product while holding it securely not to let it drop External connection jack section Speaker section Mouthpiece Microphone section Earpiece Receiver section Earphone Microphone jack section Sub microphone section Key section ...

Page 41: ... the product on the cloth at room temperature for approximately 2 to 3 hours to dry it Water if any remaining in the product may ooze up after wiping off Do not wipe off water remaining in the grooves directly by a cotton swab etc Precautions to be taken after water draining Do not use the product with water drops still left on it Doing so may cause call disruption or cause clothes or bags to get ...

Page 42: ...he communication speed and connectable range vary depending on the distance between communication devices obstacles and the connected devices used Precautions about Wireless LAN Wi Fi The wireless LAN Wi Fi function of the product conforms to the domestic standards of Japan FCC standards and EC directives and has been certified Use of wireless LAN Wi Fi function may be restricted in some countries...

Page 43: ...creen Settings About phone Authentication Bluetooth function 2 4FH1 XX4 The product uses the 2 4 GHz band FH1 uses FH SS as the modulation scheme The interference distance is about 10 m or less XX4 uses other schemes The interference distance is about 40 m or less Bands of mobile unit identification devices cannot be avoided Wireless LAN Wi Fi function 2 4DS OF4 The product uses the 2 4 GHz band D...

Page 44: ...ny points or are troubled by anything contact an au shop or Customer Service Center 2 4 GHz band wireless LAN Wi Fi precautions The frequencies used by the wireless LAN Wi Fi function of the product are in the 2 4 GHz and 5GHz band In the 2 4 GHz frequency band in addition to home electrical appliances such as microwave ovens and industrial scientific and medical devices other similar wireless sta...

Page 45: ...sage environment and configuration Be careful when making data communication using Bluetooth or wireless LAN Wi Fi function Wireless LAN Wi Fi has the advantage that it can be freely connected anywhere within the radio wave range as it uses radio waves for exchanging information At the same time there is a risk that a malicious third party may obtain unauthorized access if security settings have n...

Page 46: ...use The available security codes are as follows Do not forget the various security codes that are set as they are necessary for various operations and contracts Be sure to change the initial values to your own numbers you have chosen Security code Example of usage A To do remote operation of voice mail and call forwarding services from a landline phone B To use Customer Service Center and to do va...

Page 47: ... 8 digit number and the entry requirement to required if necessary To use the product with a PIN code required be sure to change the PIN code to your own number you have chosen PUK Code In case PIN code is locked you can unlock it by entering PUK code PUK code is an eight digit number given at the time of purchase which is printed on the back side of the plastic card on which your au IC Card is at...

Page 48: ...ersonal information stored in your cell phone via the Internet The Company assumes no responsibility for any problems that might be caused by applications you have installed In such case you may be charged a repair fee even during the warranty period The Company assumes no responsibility for any disadvantage brought to you or any third party by applications you have installed Insertion of a microS...

Page 49: ...r responsibility and at your expenses For details on the procedures contact the Ministry of Economy Trade and Industry or the U S Department of Commerce Intellectual Property Rights Trademarks The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders The microSD logo microSDHC logo and microSDXC logo are trademarks of SD 3C LLC...

Page 50: ...ation FeliCa is a registered trademark of Sony Corporation is a registered trademark of FeliCa Networks Inc Twitter and Twitter logo are trademarks or registered trademarks of Twitter Inc Facebook and Facebook logo are trademarks or registered trademarks of Facebook Inc Google Google logo Android Android logo Google Play Google Play logo Gmail Gmail logo Google Calendar Google Calendar logo Google...

Page 51: ... solely for the use with this product Shin Go is a registered trademark of Morisawa Inc iWnn of OMRON SOFTWARE Co Ltd is used for conversion methods for Japanese language and for phrase prediction methods for English iWnn OMRON SOFTWARE Co Ltd 2008 2017 All Rights Reserved iWnn IME OMRON SOFTWARE Co Ltd 2009 2017 All Rights Reserved Qualcomm aptX is a product of Qualcomm Technologies International...

Page 52: ...software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIR...

Page 53: ...TY OF SUCH DAMAGE Windows Notations In this manual operating systems Japanese editions are abbreviated as follows Windows 10 is an abbreviation of Microsoft Windows 10 Home Pro Enterprise and Education Windows 8 1 is an abbreviation of Microsoft Windows 8 1 Microsoft Windows 8 1 Pro and Microsoft Windows 8 1 Enterprise Windows 7 is an abbreviation of Microsoft Windows 7 Starter Home Basic Home Pre...

Page 54: ... VC 1 video No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA L L C Visit http www mpegla com This product is licensed under the MPEG 4 Visual Patent Portfolio License for the personal and non commercial use of a consumer to i encode video in compliance with the MPEG 4 Video Standard MPEG 4 Video and or ii decode MPEG 4 Video that was e...

Page 55: ...phones area code not required area code not required From fixed line phones From au cell phones For service cancelation procedure in case of loss or theft toll free on your au cellphone Repair and Delivery Service Center For loss theft or damage toll free From fixed line phones au cell phones Business hours 9 00 to 20 00 7 days a week Business hours 9 00 to 20 00 7 days a week Business hours 24 hour...

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