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6 For Professional Technical Support call 1-844-242-2475
TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
The pump does not start.
1. The fuse is blown.
2. The breaker is tripped.
3. The plug is disconnected.
4. The plug is corroded.
5. The motor failed.
6. The water level is too low.
7. Ice or blockage has locked the
impeller.
1. Replace the fuse.
2. Reset the breaker.
3. Secure the plug.
4. Clean the plug prongs.
5. Replace the pump.
6. Allow the water level to rise to
1-1/2 in. or more.
7. Remove the blockage
.
The pump is unable to pump
out water.
1. The screen is blocked.
2. The hose is kinked, bent sharply or
coiled.
3. There is airlock.
4. The hose length is too long.
5. The impeller is loose on the shaft.
6. The impeller is broken.
1. Clean the screen.
2. Straighten the hose.
3. Clean the anti-air lock hole.
4. Use a shorter hose.
5. Reassemble the impeller.
6. Replace the impeller.