INSTALLATION AND OPERATING INSTRUCTIONS
Problem
Possible Causes
What To Do
Unit is
Shorting Out.
1. Hot tank has burnt out
2. Compressor is faulty
3. Earth leakage.
1. The hot tank has a limited life span and will eventually burn out with excessive use,
however you should receive many years of use before this occurs. If the hot tank has
burnt out a new hot tank can be installed, contact customer service on 1300 764
325.
2. The compressor may have been knocked or damaged internally during transport.
To test if the compressor is shorting out turn off the hot water and see if the water
cooler will operate and cool the water while the hot water is turned off. Then contact
customer service on 1300 764 325.
3. Earth leakage can occur: if you have a sensitive safety switch or if the water cooler
is installed on the same circuit as a freezer or refrigerator. Contact customer service
on 1300 764 325 for advice if this occurs.
Water is leaking.
1. Pin hole in spring water
bottle
2. Faulty float valve on filter
bottle.
3. Loose hose connection.
1. Replace with a new spring bottle and report fault to the spring water supplier.
2. Float valve on filter bottle is not shutting off, contact filter bottle supplier for
replacement float valve.
3. Call customer service on 1300 764 325.
