8. System requirement
Operating system
Win XP, Vista, Win7, Win8, Win10, Mac OSX 10.6.8 or above
CPU
Pentium 4 / 3.0G or faster recommended
RAM
1 GB MB RAM (Vista: 2 GB)
Interface
USB port
CD
CD ROM Driver
9. Troubleshooting
Problem
Cause
Solution
Cannot turn on the camera
Low battery power.
Battery placed at wrong
polarities.
Replace or install the battery
correctly.
Photos can not be saved
when taking pictures.
The memory card hasn’t
been formatted properly.
Format the memory in setup
mode of the camera. Please
refer to section 5.3.
Cannot find removable disk
after connecting the
camera to the computer
.
Connection failure.
Make sure all cable connections
are secured and restart the
computer if necessary.
Flash does not work.
Battery power is too low.
Replace with new 2 x AAA
alkaline batteries
The batteries used up very
fast.
Incorrect or old, used up,
battery
Replace with 2 x AAA alkaline
batteries
The photos are blurry
1. The camera is not held
steadily
2. The lens of camera is
dirty.
1. Hold the camera steadily
when taking video or photo.
2. Clean the lens with soft dry
cloth.
HOW TO OPEN THE BATTERY
COMPARTMENT OF THE CAMERA
Push the release lever toward the rear of the camera.
At the same time place your fingernail under the cover in the middle of the camera and slide the
compartment to the outside.
The battery compartment cover can now be hinged upward.
DECLARATION OF CONFORMITY
easypix herebly declares that the product W5012 is in conformity to all the
essential requirements of Directive 1999/5/EC. The declaration of conformity can be downloaded here:
http://www.easypix.info/download/pdf/doc_w5012.pdf
For technical support please visit www.easypix.eu.
Only EU
