By opening and assembling this product, you are agreeing (1) to be bound to the terms set forth below and (2) to require anyone using this
product to be bound by such terms. If you are unwilling to be bound by these terms, return this product (before use) for a full refund.
ASSUMPTION OF RISK
: Use of this product and any of its components involves certain inherent risks, dangers, and hazards which can result in serious personal injury and
death. In using the product, you freely agree to assume and accept any and all known and unknown risks of injury while using this equipment. The risks inherent in the sport
can be greatly reduced by abiding by the Warning Guidelines listed in this Owner’s Manual and by using common sense.
RELEASE AND WAIVER OF CLAIMS AGREEMENT:
In consideration of the sale of the product to you, you hereby agree to the fullest extent permitted by law as follows:
TO WAIVE ANY AND ALL CLAIMS
that you have or may in the future have against North Sports Inc., its distributors and dealers, resulting from use of this product and any
of its components.
TO RELEASE
North Sports, Inc. from any and all liability for any loss, damage, injury, or expense that you or any users of this product may suffer, or that your next of kin may
suffer, as a result of the use of this product, due to any cause whatsoever, including negligence or breach of contract on the part of North Sports, Inc. in the design or manufac-
ture of this product and any of its components.
ARBITRATION:
In further consideration of the sale to you of this product and any of its components, you hereby agree to submit to binding arbitration any and all claims which
you believe you may have against North Sports, Inc. arising from the use of any North Sports Inc. and Aquaglide
®
equipment or products. The arbitration shall be pursuant to
the rules of the American Arbitration Association. Arbitration shall be commenced within (1) year from the date on which any alleged claim first arose. Further, the arbitration
shall be held in White Salmon, Washington unless otherwise mutually agreed to by all parties. The submission to the American Arbitration Association shall be unlimited and
the arbitration award may be enforced by any Court of competent jurisdiction.
BINDING EFFECT OF AGREEMENT
: In the event of your death or incapacity, this Agreement shall be effective and binding upon your heirs, next of kin, executors, adminis-
trators, assigns, and representatives.
ENTIRE AGREEMENT
: In entering into this Agreement, you are not relying upon any oral or written representations other than what is set forth in this agreement and the
North Sports Inc. and Aquaglide
®
Owner’s Manual.
NOTICE! - Release of Liability, Claim Waiver, and Assumption of Risk Agreement
Returns and Service Policy
Product can be returned only if a return authorization number
(RA) is given by Aquaglide
®
in advance. The RA number must
be on the outside of the package or it will be refused upon
delivery. Freight on the returned product must be prepaid or
it will not be accepted. Upon receipt, Aquaglide
®
will make a
determination within (30) days as to whether the product is
covered under his warranty and to what extent. If the product
is covered completely under warranty it will be returned to the
customer at the expense of North Sports, Inc.
after repairs can
be made. If the product is not covered by the warranty, or if the
pro rate policy will result in charges to the customer for repair
or replacement of the product, the customer will receive a
quote for repair and/ or replacement as well as any necessary
cleaning and shipping charges. The customer will have 30 days
to accept the quotation. At the end of 30 days, or upon refusal
of the quote, Aquaglide
®
will return the product in the condition
in which it was received at the customer’s expense. If the
customer accepts Aquaglide’s
®
quotation, the customer agrees
to authorize North Sports, Inc. to charge the customer’s credit
card for any costs not covered under the terms and conditions
of the Aquaglide
®
Warranty.
Serial Number
All Aquaglide
®
Platinum™ products are marked with a serial
number near the main inflation valve (#1). The serial number
may be stamped into the PVC directly around the valve, or it
may be visible on a welded plate near the valve. Please include
this number when you contact Aquaglide
®
, or your dealer, with
any warranty claim.
North Sports, Inc. #1 North Shore Dr, SE White Salmon, WA 98672 TEL: (509) 493-4938 FAX: (509) 493-4966
www.Aquaglide.com
Aquaglide
®
warrants this product to be free of
defects in material or workmanship to the original
purchaser for the lifetime of the product. This
warranty is subject to the following limitations:
1. Warranty is valid only with dated proof of purchase in the form of
the original invoice.
2. Warranty is valid only when the product is used for normal
recreational activities, and does not cover damage, or any issues
resulting from misuse, excessive use, or lack of normal mainte-
nance. Warranty coverage for commercial use is 3 years.
3. Aquaglide
®
will make the final warranty determination which may
require inspection and/or photos of the product which clearly show
defect(s). We may require the product be sent to another location
of our choice, freight prepaid, or photos and other proof of claim be
sent by email to
4. If a product is deemed to be defective by Aquaglide
®
, the
warranty covers the repair or replacement of the defective product
only, at Aquaglide’s
®
discretion. Aquaglide
®
will not be responsible
for any costs, losses, or damages incurred as a result of loss of
use of product, or any other claims of any kind.
5. This warranty does not cover damage caused by misuse,
abuse, neglect, or normal wear and tear, including, but not limited
to, punctures; damage caused by dragging the product over the
ground; damage due to excessive sun exposure or seam failure
due to over-inflation in the sun; damage caused by improper
handling , or improper storage; damage caused by marine growth
or other marine animals; damage caused by use in waves or shore
break; or damage caused by anything other than defects in materials
and workmanship.
6. Average product lifetime for a Platinum™ Supertramp™ is
8 – 10 years, however, the expected lifetime of the product may
vary significantly based on the level of maintenance as well as the
environment and other conditions of use. Warranty coverage will be
pro-rated at the discretion of Aquaglide
®
in a reasonable manner,
based on the issue(s) at hand and the age and condition of the item.
Typical pro rata coverage scale (may vary):
≤1 Year
Replacement
≤3 Years
Repair or 75% - 100% of replacement cost
≤5 Years
Repair or 50% - 75% of replacement cost
≤8 Years
Repair or 25% - 50% of replacement cost
7. This warranty is voided if any unauthorized repair, change, or
modification has been made to any part of the product without the
express written authorization of Aquaglide
®
.
8. The warranty for any product which has been repaired or replaced
under this warranty is valid from the date of the original purchase
only.
9. Any warranty claims must be accompanied by the original
purchase receipt. The name of the retailer and date of purchase must
be clear and legible.
10. There are no warranties which extend beyond the warranty
specified here.
Warranty
