Trouble shooting
If any abnormalities occur when you use the product, please check the following possible
causes and give corrective action. If the abnormality still exists, please contact a dealer or our
company directly.
Fault Verification Confirmation Matters
Can’t connect with power supply 1.Please confirm whether the USB line and dedicated
adapter are properly connected and make sure
whether the plug us plugged into the socket.
2. Please confirm the adapter that in use is in accordance with the
product (DC5V,2A)
No hydrogen bubble It's probably the vent is too dry, please fill with warm water,
then use it after waiting for10-30mins
The hydrogen production is not smooth 1.It's probably that there are accumulating too
much mineral in vents.
Please use it after cleaning using the cleaning
method.
Refer to the methods of cleaning the
hydrogen generator
(Page6.)
2. Contact your dealer for repair, don’t operate if the fault persists.
Differences to Lourdes hydrogen generator:
