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How to replace the UV Lamp and clean Quartz Dome:

1.

   Unplug UV unit from electrical outlet and turn off supply valve before the unit. Open a faucet to depressurize the UV system and turn off the   

 

valve at the UV outlet to isolate UV unit. CAUTION: The lamp end can be very hot. Wait several minutes for the lamp to cool down.

2.

   Unscrew the ground nut and remove the ground wire (green wire with yellow stripes.

3.

   Loosen the screw on the lamp connector cover and remove cover from the gland nut.

4.

   Carefully slide UV lamp slightly out of chamber and hold the lamp end with one hand. Gently pull off the connector with your other hand to   

 

disconnect the lamp completely. Slowly remove lamp from the disinfection chamber completely.

5.

   Remove the quartz dome by loosening the gland nut and carefully extracting from the unit. Remove dome absolutely vertically from its   

 

position until the other end comes out. CAUTION: If you bend the dome mid-way, it can break easily and pieces of quartz can fall into the UV   

 

chamber.  Do not lose the spring.

6.

   Remove & discard used dome "O" ring. Clean dome gently with a vinegar solution or a household scale-removal product. 

Do not use abrasive  

 pads

. A soft cloth or paper towel is recommended.

7.

   Using a small pointed tool carefully take the gland-nut "O" ring out of the   

 

gland nut and discard o-ring. Take care not to scratch the gland nut.

8.

   A dome O-ring (thicker) and gland nut O-ring (thinner) are included

 

with the replacement lamp. Slide gland nut O-ring into the internal groove  

 

of the gland nut.

9.

   Follow instructions 7 to 15 in previous section “Installing the UV Unit”.  

 

Do not plug in ballast yet.

10.

 

Depress timer button while reconnecting ballast

 to electrical outlet   

 

and keep the button depressed until the ballast emits a solid three-second  

 

beep. This will re-set the lamp-change-timer to zero and the 3-second beep  

 

will confirm that the re-set was successful.

Winterizing Your System:

To winterize the system, unplug the unit first. Drain the pre-filter by removing the sump and dump the water, then drain the UV chamber of all 

water. Let the filter cartridge dry out and then reinstall in the housing. To drain the UV, undo the SS flex connector from the bottom until the UV 

drains completely. Re-attach the flex connector. Leave the UV lamp and dome inside. When turning unit back on, plug the ballast first and slowly 

allow water into the unit. Wait for about 10 minutes and flush water through for a few minutes before consuming water.

PROBLEM

PROBABLE CAUSE

SOLUTION

Leak at gland nut

Gland nut is loose or O-ring defective

Hand-tighten gland nut & replace O-ring(s)

Condensation outside the UV chamber

High humidity in the environment

This is normal if humid conditions exist. 

Install dehumidifier to protect ballast. Protect 

flooring below UV

Hot water coming out of taps/faucets

Water inside UV unit becomes hot after long 

periods of non-use. You may have oversized 

the unit for the home

To prevent scalding, before using water after 

periods of non-use such as overnight, flush 

water for about 2 minutes. Install a temper-

ature controlled purge valve on the UV outlet

UV lamp ends seem burnt after some 

time

This is normal

As long as the UV lamp lights, a little burn 

mark at the ends is normal and there is no 

need to replace the UV lamp

Sump is difficult to remove

—

Unit may still be under pressure

—

Head seal may be stuck to sump

—

Close supply valve and open a faucet to    

    release pressure

—

To break the seal, use a pipe on the wrench            

    handle as extra leverage to open the housing.      

    

Never use wrench to tighten the sumps

.  

    Always lubricate the O-rings with food grade  

    silicone and replace annually

Leak at pressure relief valve    

Debris under vent seal

Replace vent O-ring

(H) TROUBLESHOOTING

Summary of Contents for AQUV-12R2

Page 1: ...installed in accordance with local plumbing codes 3 Test the water periodically to verify that the system is performing satisfactorily 4 Discard small parts remaining after the installation 5 Failure to install the system correctly voids the warranty 6 Handle all components of the system with care Do not drop drag or turn components upside down 7 Save these instructions and keep track of your prod...

Page 2: ......

Page 3: ...organisms present in the water supply Simple maintenance continuous disinfection and ultimately safe water AQUA FLO makes it that easy Tested and Certified by CSA Group to CSA Standard B483 1 to NSF ANSI Standard 61 for material and structural requirements only and to NSF ANSI 372 _________________________________________________ Additional testing and verification for UV dose performed by indepen...

Page 4: ... known to form any harmful disinfection by products Fig 1 Lamp contains mercury Hg Dispose or recycle in accordance with applicable laws For information on safe handling procedures and safe disposal and recycling consult Contains mercury Hg Diverting Mercury Management of Lamps Containing Mercury Indicates a hazardous situation which if not avoided will result in death or serious injury and or pro...

Page 5: ...UV LAMP MUST BE REPLACED ANNUALLY After 1 year of use it will no longer provide effective disinfection even though it stays lit WARNING USE ONLY GENUINE AQUA FLO AQUV LAMPS Use of non Aqua Flo AQUV UV lamps can result in unsafe drinking water which may lead to illness and or death ballast failure or fire and will void your product warranty see page 12 for details Canature WaterGroup U S A Inc Cana...

Page 6: ...d at the inlet port 12 GPM for AQUV 12 and 20 GPM for AQUV 20 The system should be installed indoors in a protected area where the temperature does not fall below 4 C 40 F For optimum performance the system should be wall mounted in a vertical position with the lamp connector at the top as shown in Fig 1 on page three 3 It is highly recommended to install bypass piping with a shut off valve around...

Page 7: ...the UV system do not install it between well pump and pressure tank If you have other water filters conditioner installed such as softener iron filter etc the UV system should always be installed as the last step of treatment before the water pipes divide into hot and cold Fig 2 Fig 2 Fig 3 Fittings Required for Installation Not Included Fittings required for a typical install on 3 4 copper pipe a...

Page 8: ... tighten only 4 Carefully unpack UV lamp and quartz dome Two o rings come with the quartz dome The thinner o ring is installed in the groove of the gland nut 5 Gently slide the dome O ring over the top open end of the quartz dome to about 1 from the open end Fig 4 6 Gently insert the quartz dome into the gland nut and gently rotate the dome while pushing in until it goes past the nut O ring and to...

Page 9: ... possibility of re contamination after UV disinfection You should also disinfect your plumbing system if the power goes out for several hours or more or if the unit has been accidentally shut off for several hours or more It is advisable to disinfect the plumbing lines at least once a year If the bypass is used the water system of the house should be disinfected in the same way it was in initial i...

Page 10: ...splay shows A3 alarm with red LED on and ballast beeps every 5 seconds it indicates that the lamp has expired Do not consume water until lamp is replaced You can silence the alarm for 7 days by pressing and holding the button until dELy is displayed You can silence the alarm 3 times after which the alarm will not silence until you replace the UV lamp RESETTING THE LAMP EXPIRY TIMER After replacing...

Page 11: ...ard old cartridge and rinse sump 4 Remove O rings and replace if they have been in use for a year Otherwise wipe them with a soft cloth or paper towel and clean the groove on which the O rings are seated 5 Apply food grade silicone lube on the O rings and replace 6 Clean inside of the head as well to make sure the sealing surface is free of debris and stains 7 Insert new cartridge into the sump an...

Page 12: ...d three second beep This will re set the lamp change timer to zero and the 3 second beep will confirm that the re set was successful Winterizing Your System To winterize the system unplug the unit first Drain the pre filter by removing the sump and dump the water then drain the UV chamber of all water Let the filter cartridge dry out and then reinstall in the housing To drain the UV undo the SS fl...

Page 13: ...hamber for AQUV 20 1 6 With Chamber Gland Nut 1 7 89587 Chamber Mounting SS Nut 1 8 36003038 Quartz Dome for AQUV 12 1 9 36003039 Quartz Dome for AQUV 20 1 10 80127301 Gland Nut O Ring Thinner inside nut 1 2 for AQUV 20 11 80127302 Dome O Ring Thicker 1 2 for AQUV 20 12 89113 UV Lamp for AQUV 12 1 13 89114 UV Lamp for AQUV 20 1 14 80127402 Lamp Spring 1 15 36112 Pre filter head 1 Sump for pre filt...

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Page 16: ...arranty including any warranty of merchantability or fitness for a particular purpose and excludes all other express or implied warranties to the extent permitted by law For clarity where exclusion is not permitted by law those express or implied warranties are not excluded by this warranty This warranty is subject to the following conditions and limitations 1 This warranty will not apply if water...

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