10
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Heat does not come on when
thermostat is turned on.
Thermostat is bad.
Pilot burner not lit.
Gas valve is bad.
Pilot burner will not light.
Obstructed pilot orifice.
Pilot gas turned off at automatic pilot.
Automatic pilot valve is bad.
Pilot burner will not stay lit.
Thermocouple is bad.
Thermocouple is not hot enough.
Obstructed or wrong size pilot orifice.
Gas supply is not purged of air.
Air is blowing pilot light out.
Automatic pilot valve is bad.
Fat appears to smoke excessively.
Heat is set too high.
Moisture in the food may be turning into steam.
Food sticks to griddle.
Heat is set too high.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Food burned around edges or
contains dark specks.
Heat is set too high.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Food is undercooked inside.
Heat is set too high.
Food may not have been cooked for long enough time.
Food tastes greasy or has
objectionable off-flavor.
Food itself may have off flavor.
Food may have been stored improperly before cooking.
Too much griddle fat used.
Heat is set too low.
Noticeable build-up of gum on griddle.
Heat is set too high
Griddle surface needs cleaning and/or seasoning.
Too much griddle fat used.
Summary of Contents for HTG-2424i
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