APTARE APTARE 6.5 Installation Manual Download

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APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager

Un-install the Data Collector on Windows

Data Collector Server

. (User should have Administrator privileges.)

Stop the Data Collector (agent) services.
• Click

Start > Settings > Control Panel

• Click

Administrative Tools

• Click

Services

Click on “Un-install APTARE StorageConsole Agent” in “Start Menu/Programs/APTARE
StorageConsole Agent”

Follow the prompts in the un-install windows.

Note:

The un-installer may not delete the entire Data Collector directory structure. Sometimes

new files, created after the installation, along with their parent directories, are not removed. You

may need to manually remove the root install folder (default C:\Program Files\Aptare) and its

sub-folders after the un-installer completes.

Summary of Contents for APTARE 6.5

Page 1: ...APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager 6 5 ...

Page 2: ......

Page 3: ...ration in the United States and or other countries Macintosh Mac Apple Safari and Mac OS are trademarks of Apple Computer Inc registered in the U S and other countries EMC Legato NetWorker is a registered trademark of EMC Corporation NetBackup and Backup Exec are registered trademarks of Symantec Corporation Other company and product names mentioned herein can be trademarks or registered trademark...

Page 4: ...iv APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager ...

Page 5: ...he Internet 17 GUI Deployment of the Data Collector 19 Console Installation Instructions 22 Chapter 4 Validating the Data Collector Installation 27 Validating the Installation 27 Checkinstall for a Meta Collector Advanced Usage 29 List Data Collector Configurations 30 Example Output 30 Chapter 5 Starting the Data Collector 33 Data Collector Manual Startup 33 Chapter 6 Un installing the Data Collec...

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Page 7: ...SE installation Or The Portal hosted by APTARE or a third party service provider will serve as your portal This option typically applies only to evaluation or hosted customers and is referred to as a HOSTED installation Separate instructions are provided as necessary for Windows and UNIX Contacting APTARE If at any time during the install you encounter a problem or if you simply want to verify a s...

Page 8: ...2 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager ...

Page 9: ...in XML format When the Data Collector first starts it downloads this file from the Reporting Database The Data Collector uses this file to determine the list of backup servers hosts or storage arrays that are to be monitored and included in its data collection process For details on how host names are processed see Host Name Processing Filters and Aliases in Application Administrator s Guide Data ...

Page 10: ... the SAN management software A single installation of the Data Collector supports any number of servers The only real limitation is the memory and CPU processing power of the server on which the Data Collector resides Planning Data Collector Deployment In most cases a single instance of the Data Collector can support any number of backup servers or storage arrays However each environment has its o...

Page 11: ...ion from each separate TSM Instance The information is then sent via http s to the Portal A user can then launch a web browser to use the Portal to see a global view of all of their TSM Host Servers and TSM Instances IBM Tivoli Storage Manager Terminology TSM Host Server The TSM Host Server is the physical system that is running the IBM Tivoli Storage Manager server software This system will be kn...

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Page 13: ...to configure the hosted portal for your Data Collector Requirement Data Collector Server The Data Collector Server is the physical server on which the Data Collector is installed It can be any server within your network that is Java 1 5 compatible and with dsmadmc installed Updating the Local Hosts File 1 Add the Portal IP Address to the Local Hosts file on the Data Collector Server or on any avai...

Page 14: ...TARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager Add entries for aptareportal yourdomain com and aptareagent yourdomain com both resolving to the Portal server IP address ...

Page 15: ...Servers Server Groups Admin The Server Groups Administration window displays 4 Click on the first server group folder The default group name when the Portal is first installed is APTARE Note If a server group hierarchy has already been established in the application you can drilldown to the server group to which you would like the TSM Host Server to belong although we recommend adding the TSM Host...

Page 16: ...ure you select TSM Server as the Type The fields External Name Make and Model are not used by the application for anything other than display purposes 7 The server will be added to the server group The Server Group window will load in the content pane and the TSM Host Server should now be included in the list of servers belonging to the group Note For Unix platforms this TSM server must be added t...

Page 17: ...ild policies to it The child policies are configured by product type that is Symantec Backup Exec NetWorker TSM HP DataProtector Host Resources and for Capacity Manager Storage Arrays Hitachi EMC CLARiiON EMC Symmetrix The process for creating a policy is described below 1 Login as an Admin user The Admin user ID and password was specified during the Portal installation 2 In the Portal toolbar at ...

Page 18: ...e is selected in the Data Collector Administration window and then click Add Child 5 Select Product Type in this case TSM and then click Next 6 Specify Child Data Collector Properties Field Description Sample Values Collector Name A unique name assigned to this Data Collector The Data Collector will use this value for authentication purposes BUEdc1 LEGdc1 TSMdc1 HRdc1 Passcode A passcode assigned ...

Page 19: ...rs Mandatory parameters are denoted by an asterisk Field Description Sample Value Domain The domain identifies the top level of your server group hierarchy The name was supplied during the installation process All newly discovered servers are added to the root server group associated with this domain If you are a Managed Services Provider each of your customers will have a unique domain with its o...

Page 20: ...ct the one you want the Data Collector to communicate with and verify that the IP address and OS information are correct Note For Unix platforms this TSM server must be added to dsm sys in order for the data collector to connect to the dsmadmc command Instance Name This field is applicable only for UNIX TSM Host Servers For Windows the IP address will be used TSMSERVER Server Port Port used by dsm...

Page 21: ...irected to the console interface instructions if appropriate Note Log in as a Local Administrator in order to have the necessary permissions for this installation Installing from the Data Collector CD 1 Installation should be performed as user root or as an Administrator user on Windows 2 Note the Platform OS of the Data Collector Server on which you want to install the Data Collector 3 Mount the ...

Page 22: ...16 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager Proceed to the Console Installation Instructions ...

Page 23: ... http www aptare com agent65 install htm The following web page will be displayed 3 Click on the Start Installer for Platform button 4 Proceed to GUI Deployment of the Data Collector on page 19 Internet Access Not Available from the Data Collector Server Use these instructions if you are installing via the Internet where Internet access is not available from the data collector server 1 Note the Pl...

Page 24: ...he Data Collector Server where the Data Collector is to be installed 7 Go to the Data Collector Server and run the installer On Windows Execute aptareagentinstall exe Proceed to GUI Deployment of the Data Collector on page 19 On UNIX If the Data Collector Server has X Windows chmod x aptareagentinstall bin sh aptareagentinstall bin i swing Proceed to GUI Deployment of the Data Collector on page 19...

Page 25: ...ll prepare to install the Data Collector software After checking the available disk space and downloading the installer an introduction dialogue window outlines the installation process 1 Review the installation process and click Next The License Agreement displays for your acknowledgement ...

Page 26: ...d then Next The installer will display a window which prompts you for an Install Folder 3 Specify the directory where you would like to install the Data Collector software Accepting the default paths is recommended Windows default directory C Program Files Aptare UNIX default directory opt aptare 4 Click Next to display the Pre Installation Summary ...

Page 27: ...ces and WMI Proxy Server Note When you select a backup product if you are installing on a Windows server the WMI Proxy Server is automatically included with the installation When you select a storage array the Host Resources setup is automatically included in the installation Both the WMI Proxy Server and the Host Resources also can be installed individually 8 When prompted to select a Backup Prod...

Page 28: ...e location where the aptareagentinstall bin file has been saved chmod x aptareagentinstall bin sh aptareagentinstall bin i console 2 InstallAnywhere will prepare to install the Data Collector software created with InstallAnywhere by Macrovision Introduction Field Description Data Collector Name A unique name assigned to this Data Collector This is the name that you used during the Pre Installation...

Page 29: ...and use of APTARE StorageConsole requires acceptance of the following License Agreement PLEASE READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY BY DOWNLOADING INSTALLING OR USING THE SOFTWARE YOU INDICATE ACCEPTANCE OF AND AGREE TO THETERMS AND CONDITIONS OF THIS AGREEMENT etc 4 Read the agreement and type Y to accept it 5 The installer will prompt for the installation location Choose Install Folder...

Page 30: ... 136 083 162 bytes Available 3 786 149 888 bytes PRESS ENTER TO CONTINUE 7 The installation process will track the progress Installing 8 You will be prompted to select a Backup Product Enter Backup Product Choose the Backup Product for which you want to install the Agent Data Collector Required Field 1 VERITAS NetBackup 2 IBM Tivoli Storage Manager 3 EMC LEGATO NetWorker 4 SYMANTEC Backup Exec 5 H...

Page 31: ...iguration Settings 2 Enter Data Collector Password Please enter the Password which will be used to authenticate the Data Collector with the Data Receiver Required Data Collector Password password1 11 The installer will prompt for the Data Receiver URL This is the URL the Data Collector uses to communicate to the Portal server This is the URL the Data Collector uses to communicate to the Portal ser...

Page 32: ...orage Manager PRESS ENTER TO CONTINUE Installation Complete Congratulations the APTARE StorageConsole Agent for IBM Tivoli Storage Manager has been successfully installed to opt aptare 12 Press ENTER to exit the installer 13 Continue with Validating the Installation on page 27 ...

Page 33: ...rs depending on the size of your enterprise 1 Open a session Windows Open a command prompt window UNIX Open a telnet session logged in as root to the Data Collector Server 2 Change to the directory where you ll run the validation script Windows At the command prompt type cd C Program Files Aptare mbs bin enter UNIX In the telnet session type cd opt aptare mbs bin enter 3 Execute the validation scr...

Page 34: ...CESS Meta Collectors 1 Meta Collector Id META_INSTANCE_1 Product Type IBM Tivoli Storage Manager Device to probe aptaredev3 Software Home opt tivoli tsm client ba bin 2 Meta Collector Id META_INSTANCE_2 Product Type IBM Tivoli Storage Manager Device to probe aptaredev3 Software Home opt tivoli tsm client ba bin Choose the Meta Collector you want to check 0 for All 1 2 for individual Meta Collector...

Page 35: ...leshooting sections then contact the APTARE Customer Care Group and have the following files ready for review install_dir mbs logs metadata log install_dir mbs logs watchdog log Checkinstall for a Meta Collector Advanced Usage The checkinstall utility can be used to manually validate a specific Meta Collector or multiple TSM instances By default if there is more than one Meta Collector the basic c...

Page 36: ...sh Below are the list of Data Collectors defined in opt build65 EMC mbs conf collectorconfig xml Collector Id aptarelab1_emc_clariion Collector Passcode aptare URL http aptareagent aptaredev2 Meta Collectors Meta Collector Id META_hostResource_10 Domain aptaredev2 Group Id 100000 Active true Active true Task com aptare core hostResource HostResourceChildThread 172 16 1 13 172 16 1 152 Capacity Pay...

Page 37: ...List Data Collector Configurations 31 Software Home opt Navisphere bin Server Address 172 16 1 22 User Id UjZzW0CS8Ks Active true Task com aptare core emcStorage EmcStorageArrayChildThread Schedule 240 ...

Page 38: ...32 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager ...

Page 39: ...gures the Data Collector process as a Service To view the Data Collector Status 1 Click Start Settings Control Panel 2 Click Administrative Tools 3 Click Services The Microsoft Services Dialogue will be displayed It should include entries for Aptare Agent Start this service if it is not running On UNIX The installer automatically copies the Data Collector start and stop scripts to the appropriate ...

Page 40: ...34 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager ...

Page 41: ... command appropriate for the operating system 3 Delete the following files using the relevant command 4 Delete the Data Collector directory structure default installation path is opt aptare rm rf opt aptare installlogs opt aptare jre opt aptare lib opt aptare mbs opt aptare UninstallerData OS Command Linux Solaris etc init d aptare_agent stop AIX etc aptare_agent stop HP UX sbin init d aptare_agen...

Page 42: ...rative Tools Click Services 3 Click on Un install APTARE StorageConsole Agent in Start Menu Programs APTARE StorageConsole Agent 4 Follow the prompts in the un install windows Note The un installer may not delete the entire Data Collector directory structure Sometimes new files created after the installation along with their parent directories are not removed You may need to manually remove the ro...

Page 43: ...pper conf UNIX edit opt aptare mbs bin startup sh and opt aptare mbs bin updateconfig sh 2 Verify the values of the following parameters and update them if necessary 3 If you changed any of the configuration file parameters you ll need to Restart the Data Collector service as described in Data Collector Manual Startup on page 33 Re run the installation validation utility as described in Validating...

Page 44: ...rify Connectivity Take the following steps to verify that the Data Collector Server can access the Portal Server 1 Ping the Data Collector URL ping http aptareagent yourdomain com 2 Verify that the URL has been set up correctly in DNS or in the local hosts file to resolve to the Portal Server ...

Page 45: ...h TSM Host Server in your enterprise for which APTARE StorageConsole will collect data TSM Host Server Details Field Value Internal Name server host name Note The following five fields are not used by the application for anything other than display purposes External Name Display Server name used in reports IP Address Make Unknown Sun Dell HP IBM Other Model e g P650 Operating System e g AIX 5 1 TS...

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