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9. TROUBLE SHOOTING
Problem
Solution
Power is not ON
‧
Check if the plug is connected to mains.
‧
Check for a blown fuse.
Alarm is on
(Audible & visual)
‧
Check if the power is suddenly shut down.
‧
Check if the CPR is sealed.
‧
Check if the connection between air tube connector to pump unit is
tightly secured.
‧
Check if all tubing connections along mattress are secured.
Patient is bottoming out
‧
Pressure setting might be inadequate for the patient, adjust
comfort range 1 to 2 levels higher and wait for a few minutes for
best comfort.
Mattress form is loose
‧
Check if all the snap buttons or straps of mattress are all securely
fastened.
‧
Check if the mattress is fixed to the bed frame by straps.
No air produced from
someair outlets of the air
tubeconnector
‧
This is normal since there is alternating mode. Air outlets take
turns to produce air during their cycle time.