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Limited Warranty
- Incidental or consequential damages resulting from the
product. (Some states do not allow the incidental or
consequential damages, so the above exclusion may not apply
to you. This includes, but is not limited to, prerecorded material,
whether copyrighted or not.)
- Shipment to the authorized repair facility for warranty repair.
BEFORE REQUESTING SERVICE:
Check your owner ’s manual under “Troubleshooting Guide”
and visit our website www.apexdigitalinc.com/support.asp
for the latest updates under FAQ.
ORDERING ACCESSORIES:
You may purchase a remote control ($33 U.S.), owners
manual ($10), and/ or firmware upgrade, if applicable to your
player ($10). Specify model number, name & address with a
cashiers check made out to Apex Digital.
MODEL # ___________
SERIAL # ___________
WHERE IS SERVICE AVAILABLE?
Please contact APEX DIGITAL, INC.
customer service: 2235 E. Francis St., Ontario, CA 91761
(909) 930-1239 Monday-Friday
8:30am-5:00pm (California)
This warranty gives you specific legal rights. You may have
other rights which vary from state/province to state/province.
Limited Warranty
PLAYERS
90 DAYS LABOR
ONE YEAR REPLACEMENT OF PARTS
WHO IS COVERED?
Proof of purchase is required to receive warranty service such as the
original sales receipt showing original date of purchase from an
authorized APEX Digital, Inc. dealer in N. America. Keep your original
box and packaging in case your unit needs to be shipped to us. You
will need to prepay shipping and APEX will pay the cost of shipping
the unit back to you.
WHAT IS COVERED?
Warranty repair from the original date of purchase: One (1) year
replacement of parts; 90 days limited labor warranty coverage.
If you don’t have proof of purchase, your unit will be considered out-
of-warranty & will be charged at a flat labor rate.
WHAT IS EXCLUDED?
Your warranty does not cover:
- Labor charges for installation or setup of the product, adjustment of
customer controls on the product, and installation or repair of antenna
systems outside of the product.
- Product repair and/or part replacement because of misuse,
accident, unauthorized repair or other cause not within the control of
Apex Digital, Inc.
- A product that requires modification or adaptation to enable it
to operate in any country other than the country for which it was
designed, manufactured, approved and/or authorized, or repair
of products damaged by these modifications.
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