Troubleshooting
If the answers below do not resolve your issue, please submit your feedback and let Apera contact you.
1.
Do I need to pay to link Apera Echo to eWeLink system?
No, if you have already purchased Amazon Echo and Apera KEEPER, you can link your Echo to the
system at no additional cost.
2.
What features can I use to control Apera KEEPER with Amazon Echo?
You can control the Apera KEEPER through Amazon Echo and enable the open/stop/close the
Package Receiving Port (PRP) for the important purpose of collecting packages and protecting
packages. And hide important packages in the DIY package box, bench storage container or
system cabinet to avoid the problem of stolen packages and keep them in a safe place.
3.
My commands are not working, how to solve it?
Please check the following to resolve this issue.
3.1 Please check again and make sure to follow the installation instructions provided by Apera.
(www.apera.co/pages/app.) Since the text input suggested by the installation guide has been
verified by Apera and written to Amazon's system operation commands, the possibility of
invalid commands has been excluded.
3.2 Please make sure your network is working properly.
4. How to connect Echo to Wi-Fi?
You may read the detailed tutorial at
https://www.amazon.com/gp/help/customer/display.html?nodeId=201549640
5. Where can I find more information about and support for Echo?
Amazon provides detailed support for all aspects of your Echo at
https://www.amazon.com/gp/help/customer/display.html?nodeId=201399130
6.
Can I let KEEPER join the Alexa Scenes as part of the scene control?
No, this feature is currently not supported.
Connect Echo to WiFi
provided by Amazon
Echo Help
provided by Amazon
Summary of Contents for KEEPER
Page 9: ...3 Alexa turn on KEEPER Things to try Alexa turn on KEEPER open This is equal to KC3RW...
Page 10: ...3 Alexa turn on KEEPER Things to try Alexa turn on KEEPER stop This is equal to KC3RW...
Page 11: ...3 Alexa turn on KEEPER Things to try Alexa turn on KEEPER close This is equal to KC3RW...