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Troubleshooting

If the answers below do not resolve your issue, please submit your feedback and let Apera contact you.

1. 

Do I need to pay to link Apera Echo to eWeLink system?

 

No, if you have already purchased Amazon Echo and Apera KEEPER, you can link your Echo to the 

 

system at no additional cost.

2. 

What features can I use to control Apera KEEPER with Amazon Echo?

 

You can control the Apera KEEPER through Amazon Echo and enable the open/stop/close the 

 

Package Receiving Port (PRP) for the important purpose of collecting packages and protecting 

 

packages. And hide important packages in the DIY package box, bench storage container or 

 

system cabinet to avoid the problem of stolen packages and keep them in a safe place.

3. 

My commands are not working, how to solve it?

 

Please check the following to resolve this issue.

 

3.1  Please check again and make sure to follow the installation instructions provided by Apera. 

 

 

(www.apera.co/pages/app.) Since the text input suggested by the installation guide has been 

 

 

verified by Apera and written to Amazon's system operation commands, the possibility of 

 

 

invalid commands has been excluded.

 

3.2   Please make sure your network is working properly.

4.   How to connect Echo to Wi-Fi?

 

You may read the detailed tutorial at 

 https://www.amazon.com/gp/help/customer/display.html?nodeId=201549640

5.   Where can I find more information about and support for Echo?

 

Amazon provides detailed support for all aspects of your Echo at 

 https://www.amazon.com/gp/help/customer/display.html?nodeId=201399130

6. 

Can I let KEEPER join the Alexa Scenes as part of the scene control?

 

No, this feature is currently not supported.

Connect Echo to WiFi 

provided by Amazon

 Echo Help

provided by Amazon

Summary of Contents for KEEPER

Page 1: ...h Alexa Step by step Setup Guide KEEPER ft eWelink Alexa Visit www apera co pages app Download eWelink for Android iOS Simply complete the settings and you can achieve Connect to Amazon Alexa Control...

Page 2: ...encounter any problems in order to seek a more effective and accurate response we recommend that you consult Amazon Customer Service directly 4 You must complete the installation of KEEPER and its rel...

Page 3: ...2 Connect to Alexa 1 Open the Alexa app and click the GET STARTED button 2 Click on the menu in the top left corner...

Page 4: ...ewelink 2 Connect to Alexa 3 Click on Skills in the menu list 4 Enter ewelink all lowercase in the search eld and search...

Page 5: ...ewelink 2 Connect to Alexa 5 Click on eWeLink Smart Home 6 Click on the ENABEL button to enable skills...

Page 6: ...eWeLink account information and click the Log in button to link your eWeLink account to your Amazon account 8 When you see a display on the mobile device like the one on the left eWelink has been succ...

Page 7: ...p prompting you to ask if you need to discover the device Click the DISCOVER DEVICES button and go to the smart home center 9 2 Or take another approach you can click on Smart Home directly in the men...

Page 8: ...Alexa 11 After Alexa searches for the device You will see all the smart home devices and their information that appear in your account as shown on the left From now on you can use voice to control KE...

Page 9: ...3 Alexa turn on KEEPER Things to try Alexa turn on KEEPER open This is equal to KC3RW...

Page 10: ...3 Alexa turn on KEEPER Things to try Alexa turn on KEEPER stop This is equal to KC3RW...

Page 11: ...3 Alexa turn on KEEPER Things to try Alexa turn on KEEPER close This is equal to KC3RW...

Page 12: ...ng how to solve it Please check the following to resolve this issue 3 1 Please check again and make sure to follow the installation instructions provided by Apera www apera co pages app Since the text...

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