A Series
Quick Start Guide
11
Question3: The SIM card is damaged or invalid.
Solution3: Please replace a valid SIM card.
Question4: Beyond the operator's service area.
Solution4: Please move the device to the service area of the network service provider.
Question5: Weak signal.
Solution5: Please move to a strong signal and try again.
3.5 Location Information not Found
Question1: The SIM card does not have GPRS service.
Solution1: Please contact the network service provider to open GPRS service.
Question2: SIM card arrears.
Solution 2: Recharge fee.
3.6 There is no Data Reporting on the Platform.
Please confirm that the equipment IMEI number is correctly added on the platform. Please
check whether the terminal IP, port and IMEI correspond to the platform correctly.