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The voltage on a correctly functioning stock charger (with
no load) is measured as 4.8Volts across each cell.
Pin 3 is ground (or – terminal, furthest right). Pin 2 is cell
1, pin 1 is cell 2. So if you put the negative probe of the
multimeter on the negative pin of the charger and the
positive probe of the meter on pin 2, you get a reading of
4.8V. Now move the positive probe to pin 1 and this gives
you a cumulative value of 9.6V, 4.8V per cell, if you move
the negative probe to pin 2 this shows you the value for
cell 2, which again should be 4.8V. If you do not get quite
near these values, the charger is probably broken and
will need to be replaced
If the battery and charger check out as ok then the issue
is within the drone, look inside the battery bay and if you
can see a damaged Deans T connector then that is
probably the issue.
If looking inside the battery bay you see nothing
untoward then you may wish to open the chassis of the
quad for further inspection.
Another possibility is the red and/or black power wires
are not soldered correctly onto the main board, or at the
back of the T plug, check this for faults too. If everything
is ok it should look as pictured here.