Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522.
Item No. 90316 09.2016 W552672
anz.com
ANZ CONTACTLESS PAYMENTS
A GREAT PAYMENT EXPERIENCE FOR YOUR
CUSTOMERS.
Contactless payments are becoming more and more
popular. With the phone at the centre of everyday life,
tap to pay mobile payments are fast becoming another
convenient way for customers to pay.
Mobile payments work the same way as contactless cards
for customer payments across all contactless terminals.
Customers simply add their eligible cards to their
compatible devices and then use it to tap and pay.
THINGS YOU AND YOUR STAFF NEED TO
KNOW.
Below are some steps you can follow to ensure your staff
and customers have a seamless payment experience;
• Ensure your terminal is easily accessible to customers.
• Always let the customer present their card or smart
device as they may need to hold the device to
authenticate transactions.
• Initially, customers may take a little longer with their
payment transactions as they find the ‘sweet spot’
with their device.
• For transactions over $100, customers may be
prompted to enter their PIN into the terminal.
Always follow the terminal prompts when
processing transactions.
If you’re not already accepting contactless payments,
contact us on 1800 086 325 to find out more on how we
can upgrade your device today.
SCENARIOS YOU MIGHT ENCOUNTER
Contactless payments can be made using a range of
products in market:
• Plastic Cards
• Smart Phones
• Wearables
Mobile payments give you and your customers the
processing speed of contactless transactions.
552672_ANZ POS MOBILE PLUS QRG_90316.indd 4
22/09/2016 1:57 pm