ANTOP ANTENNA INC
Tel. 1-909-947-8883 Email: [email protected]
www.antopusa.com
WARRANTY POLICY
Customers should first contact their place of purchase to determine the reseller’s warranty
policy. Antop Antenna’s warranty will take effect after the expiration of reseller’s policy.
Antop Antenna
, warrants its products for a period of one (1) year from the original date
of purchase. Warranty is valid only with proof of purchase. Warranty does not apply to
defects or failures of product caused by; neglect, misuse, negligence, accident, abuse,
mishandling, misapplication, alteration, modification, power outage, unauthorized/unrea-
sonable use, or any uncontrollable environmental damage.
EXCHANGE & REPLACEMENT
SHIPPING & COSTS
For any exchange or replacement, customers should first contact their place of purchase
to determine the reseller’s policies. No upgrades or exchanges for different models or
SKU’s. One (1) Year limited manufacturer’s warranty for exchange of product due to
malfunction, failure or defect, missing parts or components. Exchanges will be for the
same item, model and/or SKU, within one (1) year of original purchase date. A Return
Material Authorization (RMA) number must be issued by Antop Antenna prior to returning
any product or part. To obtain an RMA, contact Antop Antenna via email or telephone.
RETURNS & REFUNDS
For any return, customers should first contact their place of purchase to determine the
reseller’s return policy. A Return Material Authorization (RMA) number must be obtained
in advance by contacting
Antop
Antenna customer service via e-mail or telephone.
Merchandise returned to Antop Antenna must have a RMA number displayed on the box
and a copy of your proof of purchase inside the package. Absolutely no refund after 30
days of purchase from Antop Antenna. A restocking fee of 15% will be deducted from
any refund, ask representative for further details. Refund policy for US & Canada
customers only.
Customer will be responsible for shipping costs of merchandise sent to Antop Antenna.
Please consult a customer service representative for details. When shipping any item to
Antop Antenna, please consider using a trackable shipping method. Antop Antenna cannot
be held responsible for lost or misdirected shipments. Exchanged and returned products
must be sent to: Antop Antenna, RMA Department,
1650 S. Balboa Ave, Ontario, Califor-
nia 91761. To receive a Return Material Authorization from Antop Antenna please send
your request to RMA Dept: [email protected] To speak to Customer Service: Via
telephone, M-F, 9am to 5pm (PST) 909-947-8883. Via Email: [email protected]