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Antelope Axino Synergy Core User Manual Download Page 42

 

 

Antelope Audio Axino Synergy Core User Manual 

Page 42 

 

 

CUSTOMER SUPPORT INFORMATION 

Antelope Audio Customer Support can be reached by the following means: 
 
 

Online 

Visit support.antelopeaudio.com 
 

Phone 

We are there for you around the clock, 21 hours/day, Monday to Friday. 
 
North A1-916-238-1643 01:00 a.m. – 10:00 p.m. (EST) 
 
Interna44 19 2593 3423 06:00 a.m. – 03:00 a.m. (GMT) 
 
Pour le Support francophone: +44 20 3389 8108 09:00 a.m. - 17:30 p.m. (GMT+1) 
 

Live Chat 

Live Chat is available during the following hours Monday to Friday 
International 06:00 a.m. – 06:00 p.m. (GMT) 
 
Note: If you’re trying to reach us outside working hours, we advise you to file a ticket in 
our customer support system or leave a voice message. 
 

Additional Resources

 

 

•

 

The 

Antelope Audio YouTube channel

 is home to various tutorial videos and endorser 

content which you may find helpful and inspiring.

 

 

Summary of Contents for Axino Synergy Core

Page 1: ......

Page 2: ...NTELOPE LAUNCHER 11 Devices tab 11 Plug ins tab 14 System tab 15 CONTROLS EXPLAINED 18 CONTROL PANEL APPLICATION 20 Layout 21 Synergy Core FX Rack 27 AuraVerb send effect 28 Mixer section 33 USING STREAMING AND VIDEO CALL APPLICATIONS 37 RECORDING WITHTHE AXINO SYNERGY CORE 39 CUSTOMER SUPPORTINFORMATION 42 MY ANTELOPE AUDIO PRODUCTISN TWORKING 44 LIMITED WARRANTY POLICY 46 SAFETY NOTES 53 TECHNIC...

Page 3: ...use for home studios streaming channels and mobile setups Getting comfortable the Windows and macOS Control Panel application the Mixer section in particular is crucial to operating the Axino Synergy Core Additional guidance is provided in the chapters Using streaming and video call applications and Recording with the Axino Synergy Core With the information in these chapters and a bit of practice ...

Page 4: ...ierra Recommended Mac OS X 11 02 Big Sur Available storage space Minimum 4 GB Memory RAM 4 GB minimum 8 GB or more recommended Windows PC computer with USB 2 0 port USB 3 0 or greater is recommended Windows 10 64 bit with latest Microsoft Updates Available storage space Minimum 4 GB Memory RAM 4 GB minimum 8 GB or more recommended CPU Intel Core i3 or AMD FX Higher recommended ...

Page 5: ...OS computer 2 Open your internet browser and navigate to https en antelopeaudio com login 3 Login to the Antelope Audio user area with your e mail and password If you don t have an account visit https en antelopeaudio com sign up to create one 4 Click on the Activate New Device button 5 Click on Axino Synergy Core from the device list 6 Download and install the Antelope Launcher application for Wi...

Page 6: ...gy Core does not appear in the Devices tab click on Not seeing your device and follow the on screen instructions 8 In the Antelope Management Wizard window choose Activate device or assign features and click Continue 9 In the subsequent window place a checkmark next to Register device and click Continue ...

Page 7: ...lick the Update button below the Bundle Version drop down menu After the update is complete you can proceed with the instructions for your operating system Configuring for Windows 10 Windows 10 needs a few tweaks to get the Axino Synergy Core up and running 1 Enter the Sounds options window from the Control Panel or right click the speaker icon in the system tray and choose Open Sound settings 2 M...

Page 8: ...r failure when using your DAW and trying to playback audio from your OS at the same time make sure that the device sample rate matches the one of your DAW session In some cases disabling the Exclusive mode functionality from the Advanced tabs might help when running multiple playback applications at the same time Disabling the 32kHz sample rate isn t mandatory but it might help in general Further ...

Page 9: ...ton Live 10 Suite for example 2 Click OK and your DAW should function normally However if the events above did not occur for some reason or you are using multiple DAWs you must do a manual tweak for each in Security Privacy settings 1 Click the Apple symbol and choose System Preferences Head to the Security Privacy settings menu 2 Click the Privacy tab In the column on the left choose Microphone M...

Page 10: ...Antelope Audio Axino Synergy Core User Manual Page 10 Note You may have to click the padlock symbol in the bottom left corner and enter your password to make changes ...

Page 11: ...s Devices tab All Antelope Audio devices currently connected to your computer are listed in this section The application functionality is identical for each Antelope device The following functionality is available in the Devices tab Device Click the black field to enter a name for your device The device serial number is used by default Erasing the name and clicking outside the field reverts to the...

Page 12: ...the Control Panel for a specific device launch automatically when you open Antelope Launcher Note Make sure to allow any operating system prompts such as Windows Firewall or macOS admin user access so the application can function correctly Manage Device Click to launch the Antelope Management Wizard Use it to register de register devices and assign un assign features such as AFX2DAW Synergy Core F...

Page 13: ...Launcher makes it easy to re install drivers and troubleshoot Click Not seeing your device to launch the Add Drivers wizard Choose your device and connection type from the drop down menus disconnect the device from your computer and click Next to perform a driver re install Note If the issue persists please contact Antelope Audio Customer Support ...

Page 14: ... the Bundle Version drop down menus show the most recent software bundle available for each product Clicking the menu shows the currently installed software bundle version and lets you roll back to an older build To update or change the installed software version choose your desired Bundle Version click the check mark next to the drop down menu then click the Update button on the bottom right ...

Page 15: ...ose your desired Bundle Version from the drop down menu click the check mark then click the Update button on the bottom right Restart the Manager Server and enable disable remote connections from other computers on your network Install the Antelope Audio Thunderbolt driver Choose a Bundle Version from the drop down menu click the check mark then click the Update button ...

Page 16: ...al Page 16 Login button Click and enter your Antelope Audio username and password then click Login If you don t have an Antelope Audio account click Register and follow the on screen instructions Settings button Click to open the Settings window ...

Page 17: ...e and send activity logs to Antelope Audio Customer Support Click Advanced to enable or disable automatic updates for each of the following Device firmware USB Driver Control Panel Effects Thunderbolt driver Make your selection s in the drop down menu s and click OK Click Network to view network status and logs ...

Page 18: ...buildup i e boom in your voice or instrument You can also try increasing the distance between the microphone and the sound source to reduce the proximity effect Placing the mic closer to the sound source results in a pronounced bass boost 2 Pad switch Reduces the input signal level by 10dB Use it when recording very loud sources to prevent the microphone from distorting and clipping 3 Volume knob ...

Page 19: ...n your headphones Turn counter clockwise to reduce the volume Press the knob to mute and un mute the headphone output default or the microphone input This behavior can be configured from the Settings Window in the Control Panel application Tip Press and hold the headphone volume knob for a few seconds to reset the microphone to factory settings This is useful for making sure the device is initiali...

Page 20: ...ions audio mixing effects chains metering and presets We encourage you to get comfortable with the application to make the most of your new recording system Mouse Keyboard Shortcuts The following features are accessible via mouse keyboard shortcuts in the Control Panel application Return to default value all knobs and faders double click the knob or fader Adjust parameter values in smaller increme...

Page 21: ...W the device sample rate returns to default 2 Session controls Sessions are snapshots of Control Panel configurations Think of them as Control Panel presets that you can save load and share with other computers and Axino Synergy Core users The field to the left of the Save button shows the currently loaded Session file Click the Save and Load buttons to save and load Session files as In the Save S...

Page 22: ...You can also choose from a drop down list of recently loaded Sessions or load the last used Session Clicking the Set Defaults button restores the component selection to its default setting Clicking the Set Defaults button followed by the Load button will return the Control Panel application to its default state 3 Buttons in the following order Settings Minimize Close ...

Page 23: ... button right the Mute button will mute or un mute the microphone input When muted no microphone input will reach your headphones and computer USB 3 4 REC Click the drop down menu to choose what will be recorded from Axino Synergy Core Inputs 3 and 4 in your recording software The following choices are available AFX AXINO Microphone input with Synergy Core FX applied AFX USB 1 2 System audio outpu...

Page 24: ...h or without Synergy Core FX applied from Axino Synergy Core inputs 1 and 2 and raw unprocessed microphone audio from inputs 3 and 4 in your DAW simultaneously Reverb record AuraVerb output The diagram below provides a visual overview of the signal flow and recording possibilities enabled by channel USB 3 4 More information about recording with the Axino Synergy Core is available in this chapter B...

Page 25: ...ains the following 1 Input signal strength meter visualizes the input signal level in dB 2 Input level knob click and drag to adjust the input signal level Ideally the input signal strength meter above should consistently hover between 15dB to 12dB during capture 3 Mute button click to mute or enable the microphone input ...

Page 26: ...phones They are applied to the Axino Synergy Core s input signal in real time You can monitor stream and record with them Choose the AXINO model to bypass the mic emulations FX Presets Click the drop down menu to choose an FX preset The presets provide pre defined FX signal chains which sound great and serve as starting points for further tweaking ...

Page 27: ...it offers the following functionality Use the SAVE and LOAD buttons to store and recall FX Chains Click the BP ALL button to bypass all FX in the rack Click again to re activate Hold Ctrl Windows or Command Mac and click the DEL ALL button to clear the FX Rack Click the drop down menu below the audio input label to choose factory presets ...

Page 28: ...purchased from the Antelope Audio online software store A user manual for the Antelope Audio Synergy Core FX library is available here AuraVerb send effect Click to access the parameters for the AuraVerb reverb send effect The AuraVerb send effect is different from the AuraVerb insert effect available in the FX Rack The AuraVerb insert effect offers more parameters to adjust and can be inserted in...

Page 29: ...no Synergy Core User Manual Page 29 The following parameters are available On Bypass switch Click and drag to toggle the reverb effect on and off Pan knob Click and drag to increase or decrease the reverb s stereo spread ...

Page 30: ...Antelope Audio Axino Synergy Core User Manual Page 30 Input level meter Visualizes the input signal reaching the reverb effect Preset knob Click and drag to choose from 7 preset reverb spaces ...

Page 31: ...ope Audio Axino Synergy Core User Manual Page 31 Output level meter Visualizes the reverb effect s output signal level Reverb level knob Click and drag to adjust the reverb s output signal level Mute buttons ...

Page 32: ... top to mute or un mute the reverb effect in your headphones Click the rec button bottom to enable or disable the reverb effect in the mixer output Mixer button Click to show or hide the Control Panel s mixer section Understanding its part in the workflow process is very important ...

Page 33: ...puter audio such as media YouTube games etc with optional added Synergy Core FX and AuraVerb send effect USB 3 4 An additional pair of audio channels that lets you take audio from your DAW into the Synergy Core FX engine record dry and mic emulation microphone audio simultaneously and other possibilities Several options are available from the Settings Window You can mix and process each channel in...

Page 34: ...ynergy Core User Manual Page 34 The mixer section contains the following Reverb Send knobs Available for channels AXINO and USB 1 2 Click and drag to adjust the amount of reverb added to the audio from each channel FX Areas ...

Page 35: ...io with and without the effects Mix faders Click and drag the faders to adjust the volume of each channel in the stereo mix Mute buttons The Headphone buttons on the top row let you mute and un mute any of the three mix channels in the headphone output The buttons on the bottom row let you mute and un mute the three mix channels in the main Stereo mix This way you can exclude any of the three chan...

Page 36: ...Volume section Contains the following 1 Peak meter visualizes the output volume in dB for the signal in your headphones 2 HP Volume knob click and drag to adjust headphone volume 3 Mute button click to mute or un mute the Axino Synergy Core s headphone output ...

Page 37: ...rol Panel application s virtual mixer The virtual mixer s stereo output can be recorded from Inputs 1 and 2 in your DAW or streaming application such as OBS Note that you may have to mute the microphone input in your headphones from the Control Panel application to prevent the audio clashing with the video call application 2 If you want to record your voice over a game or other media simply make s...

Page 38: ...io Axino Synergy Core User Manual Page 38 route them to Outputs 3 and 4 Use the virtual mixer to mix the audio sources and record or stream the mixer output from Inputs 1 and 2 in your DAW or streaming application ...

Page 39: ...t connects to your computer over USB 2 0 This connection powers the microphone and transfers digital audio to your recording software Your computer s operating system Windows or macOS recognizes the Axino Synergy Core as a USB audio device capable of both recording and playback In other words the microphone is treated as an audio interface The same goes for your recording where the Axino Synergy C...

Page 40: ... choose what will be recorded from Inputs 3 and 4 in your DAW The following choices are available AFX AXINO Microphone input with mic emulations and Synergy Core FX applied AFX USB 1 2 System audio output with Synergy Core FX applied AFX USB 3 4 Axino Synergy Core outputs 3 and 4 with Synergy Core FX applied This functionality lets you use the Axino Synergy Core as an external effects processor Si...

Page 41: ... and 2 Output from your DAW s Master track is also routed to these outputs In other words this is what you hear from the microphone s headphone output Outputs 3 and 4 Route DAW tracks to Outputs 3 and 4 to take the audio into the Axino Synergy Core s effects engine Apply Synergy Core FX onto channel USB 3 4 from the virtual mixer in the Control Panel application Record the processed audio back in ...

Page 42: ...tional 44 19 2593 3423 06 00 a m 03 00 a m GMT Pour le Support francophone 44 20 3389 8108 09 00 a m 17 30 p m GMT 1 Live Chat Live Chat is available during the following hours Monday to Friday International 06 00 a m 06 00 p m GMT Note If you re trying to reach us outside working hours we advise you to file a ticket in our customer support system or leave a voice message Additional Resources The ...

Page 43: ...low users and some of our employees Note however that it is not meant to be a support group Please contact our customer support team for such inquiries The Knowledge Base in our Customer Support section is an often overlooked source of troubleshooting information answers to commonly asked questions and Antelope know how ...

Page 44: ...required for any factory service or repair procedure Please don t attempt to send us your device without receiving a RMA number first as the device will be returned and not serviced How do I get an RMA number The Antelope Audio Customer Support team is in charge of issuing RMA numbers Visit support antelopeaudio com and get in touch After your RMA has been issued you will receive an email with ins...

Page 45: ...n The shipping costs are covered by the owner of the product Antelope Audio will not cover any local customs charges We recommend using a courier service of your choice e g DHL UPS FedEx The package should be insured for its real value marked as fragile and a tracking number should be provided We do not recommend using standard mail delivery services Please don t forget to add the RMA number issue...

Page 46: ... under the Antelope Audio Limited Warranty or under their consumer law rights All claims made under the Antelope Audio Limited Warranty will be governed by the terms set out in this warranty document Warranty Coverage Antelope Audio warrants that the Product will be free from defects in material and workmanship for the period of 1 one year commencing on the date of purchase of Product by end custo...

Page 47: ...ate of purchase of Product if local regulations do not require otherwise All warranty terms contained hereunder apply also to the B stock Warranty unless otherwise specified Remedies Antelope Audio s entire liability and your exclusive remedy for any Antelope Audio Product that is not operating in accordance with its published technical specifications is at Antelope Audio s discretion 1 to repair ...

Page 48: ...or replacement Product will be warranted for the remainder of the original warranty period Obsolete or Discontinued Products An obsolete or discontinued product will be repaired or replaced with the same product if available If Antelope Audio is unable to replace your obsolete or discontinued product with the same product Antelope Audio will replace the obsolete or discontinued product in its sole...

Page 49: ...n authorized dealer or re seller of Antelope Audio iii Product sold as is or with all faults to the extend permitted by local law This warranty is not valid in case any manufacturer label s serial numbers date stamp s or warranty sticker s has been altered or removed from the Product Limitation of Liability ANTELOPE AUDIO SHALL NOTBE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMA...

Page 50: ... Antelope Audio Our customer service contact information can be found on the web or in the documentation included with your Product Returning Your Product In the event that you need to return your Antelope Audio products for repair or replacement Antelope Audio will provide you with a Return Merchandise Authorization Number RMA as well as return instructions Do not return your product without prio...

Page 51: ...orking days as of the claim submission date RMA Return Addresses We have multiple RMA receiving locations worldwide Your RMA confirmation will specify the specific return address you must use when sending your RMA package Any packages received at an unauthorized location may be refused and returned to the sender at the sender s expense Products Lost or Damaged During Transit The original packaging...

Page 52: ...ng business and is worldwide known Elsewhere in this document where the trade name Antelope Audio is used shall refer to Elektrosfera ltd with address of management Tsarigradsko Shose Blvd 7th km Building of BIC IZOT floor 6 Mladost region Sofia Bulgaria If any term hereunder is held to be illegal or unenforceable it shall be severed from this warranty and the legality or enforce ability of the re...

Page 53: ... it to from the power source Avoid placing things on the cabinet or using the device in a narrow and poorly ventilated place which could affect its operation or the operation of other closely located components If anything goes wrong turn off the device first and then unplug the power Do not attempt to repair the device yourself Consult authorized service personnel or your dealer instead Do not in...

Page 54: ...ge 54 Both occasional and continued exposure to high sound pressure levels can cause permanent ear damage via headphones and monitors The device is designed to operate in a temperate environment with a correct Operating Temperature of 0 50 C 32 122 F ...

Page 55: ... 20HZ 20kHZ Self noise 17 dBA Headphone output DAC High Performance DAC with 124dB dynamic range Microphone ADC 117dB dynamic range Max SPL 140dB 1 THD 1kHz Sensitivity 34 3dB at 1kHz 0dB 1v pa Power requirements 5 0 500mA USB Bus powered USB connector USB Type B USB 2 0 compatible Headphone output 1 8 3 5 mm stereo jack Weight mic body 0 96 lbs 435 grams Dimensions mic body 1 9 x 2 2 x 7 4 50mm х...

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