- Failure due to misuse, abuse, and/or modification. (Please note that if the case of the
product is opened or the screws are loosened, such an act will be regarded as a
modification.)
Note: Our thermocouple probes are consumables and are not covered by the warranty.
After-sales Service
- If you think the product is not correctly working, please refer to this instruction manual.
Should any issue persist, please contact our company or your retailer.
- Repairs during the warranty period are subject to the content of the warranty sheet.
However, only when used in Japan. Repairs after the warranty period has elapsed will
be carried out only if such repairs recover and maintain the product functions.
- If there is a need to return the product for repair or calibration, please pack it in the
original packaging that was used for delivery. If such packaging is not available, please
enclose the product with sufficient cushioning material and return the product in a
condition where no damage can be caused.