ArcControl SU
6
7. Troubleshooting
All 7 LED’s on the controller are blinking
The controller is in bootloader mode. This is a special ‘startup mode’ which is run before the main firmware loads.
-Check that there is nothing metallic touching the back of the controller
-Try re-writing the firmware with the latest hardware manager
The 6 scene LED’s are blinking
No showfile has been detected on the controller.
-Download the latest software
-Update to the latest firmware using the included Hardware Manager
-Try re-writing the show file
Contact us if you see the following errors
Center LED Red, cycling pattern on 6 LEDs - Error1
Center LED Green, cycling pattern on 6 LEDs - Error2
Center LED Blue, cycling pattern on 6 LEDs - Error3
The lights are not responding
-Check the DMX +, - and GND are connected correctly
-Check that the driver or lighting fixture is in DMX mode
-Be sure that the DMX address has been set correctly
-Check there are no more than 32 devices in the chain
-Check that the DMX LED is flickering to the right of the SD card
-Connect with the computer and open Hardware Manager (found in the software directory).
Open the DMX Input/Output tab and move the faders.
If your fixtures respond here, it is possibly a problem with the show file.
The controller is not detected by the computer
-Be sure that the latest software version is installed (use the beta if available)
-Connect by USB and open the Hardware Manager (found in the software directory). If it’s detected here, try to
update the firmware.
-Try another USB cable, port and computer
8. Technical specifications
Input Power:
5-10V DC 0.6A
Output Protocol:
DMX512
Programmability:
PC, Mac
Connections:
USB, 8 dry contact ports
Memory
: In-built flash
Temperature:
-10 °C - 45 °C
Mounting:
Single or double-gang wall socket
Dimentions:
146x106x10mm
Weight
: 200g
Standards
: EC, EMC, ROHS
Package
: ArcControl SU, USB stick with software, USB cable, connector block
Optional accessories:
DC power supply (P/N.
1305 1648)
Specifications are subject to change without notice.
March 27, 2017
Summary of Contents for ArcControl SU
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