THINGS TO KNOW
BEFORE USING NEO PRO
Make sure the electronic device shown on your iOS/Android NEO PRO app
is the one plugged into the NEO PRO Switch.
Make sure your router is configured to 2.4G, and your smartphone is
connected to this 2.4G network.
Make sure you have a strong Wi-Fi signal at the NEO PRO Switch.
NEO PRO Switch needs to be setup again when the SSID or password is
changed.
No need to setup the NEO PRO Switch again when you turn it off or
unplug it from one socket and plug it into another socket.
NEO PRO Switch will appear on all iOS/Android devices with NEO PRO
app installed and in the same Wi-Fi network.
The clock of NEO PRO Switch is synchronized to the cloud server, not your
local iOS/Android device. So1-2 minutes delay is perfectly normal.
NEO PRO Switch has to be synchronized again after the firmware is
updated (automatically or manually).
The sync and all operations of NEO PRO Wi-Fi Switch are only possible via
a Wi-Fi network connected to the internet.
