11
TROUBLESHOOTING
Problem
Possible cause
Solution
The air fryer oven
does not work
The appliance is not
plugged in.
Connect the supply cord plug into an earthed
power outlet socket. Check the power outlet
socked is switched ON.
Food not well
cooked.
The amount of ingredients
is too large.
Put smaller batches of ingredients in the air fryer
oven. Smaller batches are fried more evenly.
The set temperature is too
low.
Set a higher temperature.
The set time is too short.
Set a longer time.
Fried snacks are not
crispy
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush some oil onto
the snacks for a crispier result. Do this before
starting the cooking process.
The pan still contains
grease residues from
previous use.
Make sure you clean the appliance and
accessories properly after each use.
Fresh fries are fried
unevenly
You did not use the right
potato type.
Use fresh potatoes to ensure sure they stay firm
during frying.
You did not rinse the
potato sticks properly
before frying.
Rinse the potato sticks properly to remove starch
from the surface.
Fresh fries are not
crispy
The crispiness of the fries
depends on the amount of
oil and water in the fries.
Make sure you dry the potato sticks properly
before you add mist of oil.
Cut the potato sticks smaller for a crispier result.
When frying frozen fries, preheat the air fryer to
200 C. Most French fries will cook within 10 to
15 minutes or so, provided the air fryer is
preheated.
White smoke
coming from Unit
Oil is being used.
Accessories have excess
grease residue from
previous cooking.
Wipe down to remove excess oil.
Clean the appliance and accessories after each
use.
Food is not fried
evenly
Some foods need to be
turned during the cooking
process.
Refer to tips when cooking with your air fryer
oven.
