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8
FAQ and Solutions
1. Which port should I use to charge my device?
Thanks to PowerIQ™ technology, each charging port can charge at speeds of
up to 3 amps — no need to decide between them.
2. Can I use the Astro E4 to charge 2 devices at the same time?
Yes. But when using 2 charging ports simultaneously, the total output current
will not exceed 3
amps.
3. What if the Astro E4 fails to charge?
Check that the adapter connection is secure, or replace the adapter if the
current one is not functioning normally.
4. What if the Astro E4 fails to charge other devices?
Ensure that the power cable is securely in place, or check that the Astro E4
voltage is compatible with the electronic device's required charge voltage.
Please refer to your device's instruction manual, product labeling, or adapter
to find this information.
5. Why can’t I charge my Bluetooth device with the Astro E4?
The Astro E4 will not charge devices with input currents lower than 50mA,
including some Bluetooth and GPS devices.
Summary of Contents for Astro E4
Page 1: ...2nd Gen Astro E4 External Battery Welcome Guide...
Page 21: ...20 iPhone Android Anker PowerIQ PowerIQ Anker USB...
Page 24: ...23 Astro E4 AC AC AC E4 AC 6 7 AC 5V 2A 6 7 5V 1 5A 8 10 5V 1A 13 15 5V 0 5A 25 28...
Page 25: ...24 Astro E4 1 USB 2 30 USB 3 4 LED LED LED 4 100 75 3 75 50 2 50 25 1 25 5 1 5 0...
Page 26: ...25 Astro E4 LED LED 25 LED LED LED 0 1 USB 2 3 4 1 4 Astro E4 5 3A 2...
Page 27: ...26 6 92 10 15 20 1 PowerIQ 3A 2 2 2 3A 3 a AC b AC AC 4 a b Astro E4...
Page 28: ...27 5 Bluetooth 50mA Bluetooth GPS...
Page 29: ...28 18 support ianker com 03 4455 7823 Anker http www ianker com Amazon co jp Anker...